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Tempest.net - Unmetered 10Gb/s $39.99/mo: Shop Now!

135

Comments

  • comXyzcomXyz Member

    @ceplavia said:
    ipv4/ipv6?

    They don't support IPv6

  • fluffernutterfluffernutter Member

    @comXyz said:

    @ceplavia said:
    ipv4/ipv6?

    They don't support IPv6

    @yoursunny

  • BushhyBushhy Member

    @ceplavia said:
    ipv4/ipv6?

    All tempest servers will come with a Single IPv4 Address. We do not currently offer IPv6.

  • michae1michae1 Member

    For PHX-X9SCE server,
    Does it support IPMI with virtual media?
    In the user's control panel, can I use CUSTOM ISO (without the need to open a ticket)?
    Can Windows be installed(BYOL)?
    Can I do two HDDs in raid 0 or raid 1?

    Just curious, what kind of storage you used to reach the following test speed?
    https://www.speedtest.net/result/c/fc4444dd-7286-427e-9379-1f02b9d08fa7 (server id: 29074)
    https://www.speedtest.net/result/c/04976c7d-383f-469f-b8e1-be9f599692bb (server id: 28800)

    Thank you.

  • BushhyBushhy Member

    @michae1 said:
    For PHX-X9SCE server,
    Does it support IPMI with virtual media?
    In the user's control panel, can I use CUSTOM ISO (without the need to open a ticket)?
    Can Windows be installed(BYOL)?
    Can I do two HDDs in raid 0 or raid 1?

    Just curious, what kind of storage you used to reach the following test speed?
    https://www.speedtest.net/result/c/fc4444dd-7286-427e-9379-1f02b9d08fa7 (server id: 29074)
    https://www.speedtest.net/result/c/04976c7d-383f-469f-b8e1-be9f599692bb (server id: 28800)

    Thank you.

    Yes, these server have IPMI with virtual media.
    For custom ISOs, you would need to have us add it for you, or use NetBoot.
    Yes, we can install Windows Server 2019/2022, and you will need to BYOL.
    RAID0/1 should be no problem :)

    As for those speedtests, they were ran on a standard X9SCE, with the HDD.

  • OhJohnOhJohn Member

    If someone opts for the one-time fee disk upgrades, how do you handle future disk hardware failures?

  • BushhyBushhy Member

    @OhJohn said:
    If someone opts for the one-time fee disk upgrades, how do you handle future disk hardware failures?

    We would replace those drives at no cost to the customer.

    Thanked by 2OhJohn lala_th
  • mosquitoguymosquitoguy Barred

    For those tempted with one-time upgrades, don't. The drives never showed up. I wonder if anyone actually got the drives.

  • lala_thlala_th Member

    @mosquitoguy said:
    For those tempted with one-time upgrades, don't. The drives never showed up. I wonder if anyone actually got the drives.

    The same here, waiting for more than 1 week.

  • mosquitoguymosquitoguy Barred

    @lala_th said:
    The same here, waiting for more than 1 week.

    I already asked for cancellation. A hosting company without a single hard drive in inventory is like a circus without any clowns. The show won't end well.

  • comXyzcomXyz Member

    @Bushhy how long does it take for a storage upgrade?
    How long does it take to replace a defective storage?

    If it really takes a week for storage related actions, is it possible to refund me all the invoices I paid?

    Thanked by 2mrclown inthecloudblog
  • GetParanoidGetParanoid Member

    I was told a week on the 15th. When asked for updates they said that there's no updates on the upgrades yet.

    Thanked by 3lala_th mrclown Hypere
  • mrclownmrclown Member

    @comXyz said:
    @Bushhy how long does it take for a storage upgrade?
    How long does it take to replace a defective storage?

    If it really takes a week for storage related actions, is it possible to refund me all the invoices I paid?

    +1 waiting for that too. Seems a bit odd as taking longer.

  • BushhyBushhy Member
    edited April 2023

    Hey Everyone. Just spoke with the team about all the previous questions.

    IPv6 :
    - IPv6 is available on request.

    Upgrades :
    - Upgrade parts are ordered and are currently in transit. Drive failures would be replaced almost immediately with current stock, however these upgrades are using all new hardware.

    Effective April 26th, 2023, Tempest has discontinued the provisioning of IPv6. Any changes to this decision will be communicated through a subsequent update or announcement.

  • AK_KWHAK_KWH Member, Patron Provider

    @Bushhy said:
    Hey Everyone. Just spoke with the team about all the previous questions.

    IPv6 :
    - IPv6 is available on request.

    Upgrades :
    - Upgrade parts are ordered and are currently in transit. Drive failures would be replaced almost immediately with current stock, however these upgrades are using all new hardware.

    But sadly no one is replying to Email/Discord for custom configurations

  • BushhyBushhy Member

    @AK_KWH said:

    @Bushhy said:
    Hey Everyone. Just spoke with the team about all the previous questions.

    IPv6 :
    - IPv6 is available on request.

    Upgrades :
    - Upgrade parts are ordered and are currently in transit. Drive failures would be replaced almost immediately with current stock, however these upgrades are using all new hardware.

    But sadly no one is replying to Email/Discord for custom configurations

    Feel free to either message me here on LET, or you can find me in the Tempest discord :)

  • lala_thlala_th Member

    @Bushhy any compensation or free upgrade due to this upgrade delay? :)

  • PeterPPeterP Member, Host Rep

    @lala_th said:
    @Bushhy any compensation or free upgrade due to this upgrade delay? :)

    Feel free to open a ticket in the portal and we can get you taken care of, same goes for everyone else who is waiting on upgrades :)

    Thanked by 1jon617
  • mrclownmrclown Member

    @Bushhy said:

    Feel free to either message me here on LET, or you can find me in the Tempest discord :)

    By the way, you don't reply any PM in LET. 😅

  • mrclownmrclown Member
    edited January 2023

    @PeterP said:

    @lala_th said:
    @Bushhy any compensation or free upgrade due to this upgrade delay? :)

    Feel free to open a ticket in the portal and we can get you taken care of, same goes for everyone else who is waiting on upgrades :)

    Yeah. your team has already taken care of. No date, no apology. :D

    Hi,

Our team is currently working on getting this completed as soon as possible.

We appreciate your patience.

All the best,
Matteo Sciacca

System Engineering
Tempest Hosting, LLC.
  • jon617jon617 Veteran

    @mrclown said: No date, no apology

    Weird. They changed my billing date to a new date +10 days from when it was supposed to renew. I didn't even ask for it. I only replied to my "on hold" ticket asking about the status of my order.

  • mrclownmrclown Member

    @jon617 said:

    @mrclown said: No date, no apology

    Weird. They changed my billing date to a new date +10 days from when it was supposed to renew. I didn't even ask for it. I only replied to my "on hold" ticket asking about the status of my order.

    Are you sure? You might be the lucky one but not mine—still an old date.

  • jon617jon617 Veteran
    edited January 2023

    @mrclown said: Are you sure?

    Yup. Renew date changed, and their message:

    We apologize for any delays, I have extended your due date in the meantime while we follow up with our logistics team.
  • mrclownmrclown Member

    @jon617 said:

    @mrclown said: Are you sure?

    Yup. Renew date changed, and their message:

    We apologize for any delays, I have extended your due date in the meantime while we follow up with our logistics team.

    Good for you. So they mistreated us selectively. :D

  • lala_thlala_th Member

    @mrclown said:

    @jon617 said:

    @mrclown said: No date, no apology

    Weird. They changed my billing date to a new date +10 days from when it was supposed to renew. I didn't even ask for it. I only replied to my "on hold" ticket asking about the status of my order.

    Are you sure? You might be the lucky one but not mine—still an old date.

    Here the same. They have extended my renew date.

  • BushhyBushhy Member

    @mrclown said:

    @jon617 said:

    @mrclown said: Are you sure?

    Yup. Renew date changed, and their message:

    We apologize for any delays, I have extended your due date in the meantime while we follow up with our logistics team.

    Good for you. So they mistreated us selectively. :D

    Go ahead and send me your client email here on LET, and I will get you taken care of.

  • mrclownmrclown Member

    @Bushhy said:
    Go ahead and send me your client email here on LET, and I will get you taken care of.

    You just don't reply any PM here. Where do I send?

  • BushhyBushhy Member

    @mrclown said:

    @Bushhy said:
    Go ahead and send me your client email here on LET, and I will get you taken care of.

    You just don't reply any PM here. Where do I send?

    I just saw your DM here on LET. You can send it in that same PM Thread

  • mrclownmrclown Member
    edited January 2023

    @Bushhy said:

    @mrclown said:

    @Bushhy said:
    Go ahead and send me your client email here on LET, and I will get you taken care of.

    You just don't reply any PM here. Where do I send?

    I just saw your DM here on LET. You can send it in that same PM Thread

    I already sent details with tickets#. Hope you can handle.

  • plumbergplumberg Veteran

    How much time is for the phx blade deployment currently?

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