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Webhorizon longest support holder for replying too long | almost forgotten
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Webhorizon longest support holder for replying too long | almost forgotten

Sigh. I almost forgot this support ticket. I don't know what to say.
Is he really busy?

https://freeimage.host/i/HnoQ9Q2

Who owns webhorizon again?

Comments

  • add_iTadd_iT Member
    edited December 2022

    It is normal and i won't shock
    25 november just like yesterday for low end provider here

  • Bought a VPS from them too to try out.
    They don't have a way to configure PTR record at all yet, which is a major drawback, so it's sitting idle for us.

    Though they said, they will have a way to set PTR by end of this month. Only time will tell.

  • ArkasArkas Moderator
    Thanked by 1Abd
  • nessanessa Member, Patron Provider

    We'll be happy to have you at Ramnode ;)

  • Just two weeks ? Rookie numbers.

  • Maybe explain what you did, if it doesnt work.

  • Probably a busy time of year thanks to Black Friday sales. Give it a while :smile:

    @nessa said:
    We'll be happy to have you at Ramnode ;)

    Not really appropriate - this isn't an advertising section.

    Thanked by 3kidrock Marx Abd
  • @nessa said:
    We'll be happy to have you at Ramnode ;)

    Desperation eh?

  • @srch07 said:
    Bought a VPS from them too to try out.
    They don't have a way to configure PTR record at all yet, which is a major drawback, so it's sitting idle for us.

    Though they said, they will have a way to set PTR by end of this month. Only time will tell.

    I have problem with their vps too. Not sure if it is openvpn problem but I cannot port forward. using the Angristan Autoscript zzz. Domain forward is not working too.

  • @nessa said:
    We'll be happy to have you at Ramnode ;)

    I missed your BF :-(

  • I just want to install Openvpn and it is not working. This dude. Hope his well and have time to check support tickets

  • nessanessa Member, Patron Provider

    @team_traitor said:

    @nessa said:
    We'll be happy to have you at Ramnode ;)

    I missed your BF :-(

    no you didn't! dm me

  • Yeah me too, no respond techinal support more than 1x24 hour

  • kidrockkidrock Member
    edited December 2022

    @Daniel15 said:
    Probably a busy time of year thanks to Black Friday sales. Give it a while :smile:

    You work at FB? Can you please pass this feedback lol. :D
    I cannot scroll meta business suite inbox message using arrow keys or touchpad.. each time I have to place the cursor exactly on vertical scrollbar and pull up or down the scroll bar.

  • DPDP Administrator, The Domain Guy

    @kidrock said: I cannot scroll meta business suite inbox message using arrow keys or touchpad.. each time I have to place the cursor exactly on vertical scrollbar and pull up or down the scroll bar.

    Scroll lock maybe?

  • @DP said:

    @kidrock said: I cannot scroll meta business suite inbox message using arrow keys or touchpad.. each time I have to place the cursor exactly on vertical scrollbar and pull up or down the scroll bar.

    Scroll lock maybe?

    Scrolling used to work few months back but not now.

  • normaly he answers tickets in a few hours... that was my experience with @Abd but i canceled all my services because of the constants reboots... out of nothing or for some upgrades/updates...

  • @kidrock said: I cannot scroll meta business suite inbox message using arrow keys or touchpad.. each time I have to place the cursor exactly on vertical scrollbar and pull up or down the scroll bar.

    I can pass the feedback to the relevant team :smile:

    Thanked by 1kidrock
  • AbdAbd Member, Patron Provider
    edited December 2022

    @team_traitor said:

    Sigh. I almost forgot this support ticket. I don't know what to say.
    Is he really busy?

    https://freeimage.host/i/HnoQ9Q2

    Who owns webhorizon again?

    We did look into your ticket and the status is 'In progress' it will take some time as the domain forwarding keeps breaking after fixing , I am looking into it .

    Sorry we don't provide support or response time sla on NAT services but can only ensure the service is online. I understand if this might not work I recommend upgrading to a standard plan they include dedicated ipv4.

    @team_traitor said:
    I just want to install Openvpn and it is not working. This dude. Hope his well and have time to check support tickets

    probably tun/tap related. Follow this https://webhorizon.net/blog/2021/04/setup-wireguard-on-a-nat-vps/
    if you need openvpn strictly may use this script https://github.com/Nyr/openvpn-install

  • @Abd said:

    @team_traitor said:

    Sigh. I almost forgot this support ticket. I don't know what to say.
    Is he really busy?

    https://freeimage.host/i/HnoQ9Q2

    Who owns webhorizon again?

    We did look into your ticket and the status is 'In progress' it will take some time as the domain forwarding keeps breaking after fixing , I am looking into it .

    I hope you can fix this soon. We will be waiting. Best of luck.

    Sorry we don't provide support or response time sla on NAT services but can only ensure the service is online. I understand if this might not work I recommend upgrading to a standard plan they include dedicated ipv4.

    This is what I like, services is up and running. Thanks. I hope there are no issues with the port. :-)

    @team_traitor said:
    I just want to install Openvpn and it is not working. This dude. Hope his well and have time to check support tickets

    probably tun/tap related. Follow this https://webhorizon.net/blog/2021/04/setup-wireguard-on-a-nat-vps/
    if you need openvpn strictly may use this script https://github.com/Nyr/openvpn-install

    Maybe, I enabled the TUN. Not sure where to find the TAP (sorry, I'm not expert).
    Thanks for the link. I'll try this script.

  • Do you have any valid coupon code?

  • yoursunnyyoursunny Member, IPv6 Advocate

    @team_traitor said:
    Domain forwarding not working on my VPS

    You don't need domain forwarding.
    For pubic website, listen on IPv6 and enable Cloudflare.
    For private app, listen on one of your assigned ports.

    Thanked by 1emgh
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