Did webhorizon suspend your nat vps for bandwidth over usage
Their post says:
xxx G transfer @ 1Gbps; then unlimited at reduced speed
But what they really do :
This VPS is suspended due to Bandwidth Over Usage. You cannot perform any operations for the VPS !
Your VPS was suspended on 2022-08-15 12:31:53 and it will be unsuspended on 2022-09-30 23:59:59
No ticket respond for 17 d 3 hr 32 min
What's more? Full story?
In fact the traffic is over used in July, but their panel have statistics problem and didn't reset my traffic in Aug. So I also opened a ticket to tell them and showed the vnstat data. But they responded after 11 days and then suspended vps to 2022-09-30 23:59:59. After my replied again they disappeared until now.
I can understand bug of traffic statistics, but why suspending my services and keep saying your "unlimited traffic" service?