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Comments
Hk2 has been offline for a long time, how long can you repair it
I can confirm this is in Poland as advertised - we don't do KVMs in Germany.
and awaiting a reply from TATA if they can fix the latency to your ISP. It is something caused on the ISP / transit's end & they are already on it.
I'm glad to issue refunds when things don't work out for my clients, but cannot issue refunds in 'cash' ; and this was the reason for not accepting cash payment in first place, but provided it on your 'request'. lesson learnt well.
I'm not so much for an actual refund as I was for catching your attention because it really felt like no progress was being made. It's one thing having technical issues in the middle of the service and completely different when it's immediate and persistent for 2 weeks after the payment. Leaves a bad taste in the mouth. Feels like "lesson learnt well" for taking risks on bang-for-the-buck deals on the internet.
Also, a dissatisfied customer expressing frustration over an actual lapse in the quality of service provided shouldn't be thrown shade over the mode of payment they had made. I get it. The reason for my dissatisfaction could be temporary and resolved soon, and nothing may be in your hands as well in regard to its resolution. But it makes no sense to make the customer feel attacked that their request was some kind of learning lesson for you when it has no real connection to the issue at hand.
When will HKG2 resume
HKG2 & HKG3 were fixed some days ago
If offline, try start the vps from panel,
That's a funny one
I mean it's explained already that it's transit issue, but what I wanted to say is that Germany and Poland basically border to each other and the difference would be something between 5 - 15ms max if you would appear in the wrong country.
And if you're not exactly from Poland there's bigger chance that you get less latency from Germany than from Poland as in many cases international traffict from Poland would be routed through Germany anyway.
100ms latency is between cental EU and US east coast (two continents) as example.
Anyway, I hope your issue gets solved.
It is odd that HKG2 still cannot obtain IPv6 address
The control panel for one of my Japan NAT VPSs doesn't load. Ticket sent in August but no response. Could you help look into it, please?
Ok, so what does that mean? Most of polish connections I tested have better ping to Netherlands than to Germany, for example on my connection Oracle AMS is 21ms, whereas Hetzner Nur is 32ms. And I live near to German border too, I can drive to Nuremberg today if I want, its so close.
"Germany and Poland basically border to each other", it changes nothing with his issues. And this 5-15ms figure is very interesting when difference between AMS and NUR is 11ms already XDD Would love to see where did you see 5ms, its impossible.
"And if you're not exactly from Poland there's bigger chance that you get less latency from Germany than from Poland as in many cases international traffict from Poland would be routed through Germany anyway."
Now THAT'S funny one.
Hk2 domain forwarding is not working a few days ago when I tested, and I bet it's still under maintenance?
How's the progress of HK1?
)
"Most of Polish" you tested makes if a fact?
I live in Slovenia and almost every connection to the Poland goes through the Germany. And that's a fact. And what now?
Right now I own only two .pl VPSes, one from HappyBeeHost PL ovh and the other from Polish slaskdatacenter.com. I did some tests to the several German servers I own (Webhosting24, Virmach ...) and also several Netherlands servers I own (Greencloudvps, Hosthatch, Liteserver...) and result is so-so although in general I got around 5ms lower ping from those two Polish to my German VPSes.
With 5ms (to 15ms) which served just as example I may overreacted as transit may not go directly (and yes, there is 5 - 10 ms between as example Slovenia, Ljubljana - Austria, Graz or Slovenia, Ljubljana - Croatia, Zagreb) but my point stay.
There's no way, not even in theory to produce extra 100ms difference just because you're in Germany instead of Poland. Say around 15ms and I will take it, but anything more than that is a bullshit. 100ms is a difference between two continents (US/Europe), not two neighbour EU countries.
That's (as example) latency between Virmach DE and HappyBeeHost PL:
and between Liteserver NL and HappyBeeHost PL:
...but I don't even object that there's low latency also to the NL. You can easily replace DE with NL in my argument if you want so. It's just prove my point that there's no way to get 100ms difference here.
You wrote "Germany and Poland basically border to each other" as a argument that connection needs to be perfect and ping very low just because we are neighbors.
I wrote that it doesn't matter that these countries border each other, because my test points (which cover 95%+ of residential connections, we do health checks for e-commerce so we have many small PoPs in Poland because of issues in the past) have usually lower ping to Amsterdam than anything in Germany. I think such coverage is big enough to make a point, but If you want 100% coverage I sadly cannot do it, too many small local providers and tons of MVNO.
You can blame it on congestion, you can blame it on routing, but why do you even bright Slovenia into it? I'm purely speaking about Poland -> Germany connection which isn't great with VERY small exceptions in FRA (maincubes) just like person you're replying to.
Location proximity doesn't guarantee low ping, something that you want to prove.
If you want to get Slovenia into it then ok - how's routing between Shanghai and lowend HK VPSes? Its so close, ping will be 2ms right?
Please, bordering with some country doesn't mean anything.
And talking about this situation in specific - I purchased WebHorizon PL VPS one year ago and I got 30-130ms ping from various Polish connections. I messaged Abd about it, provided traceroutes and he worked with Mevspace (their PL datacenter) to fix it and I dont know how it went. I only know that they made additional agreement with Orange (biggest ISP in PL) in December 2021 to exchange data in Poland.
130ms ping was with different, small, local provider, IDK if that was fixed. It was stupid idea to add random datacenter as test point anyways, nobody will use that and I will get only false alarms.
Here's my message, one specific to 130ms ping
So as you can see I had the same experience as person you're replying to with PL -> PL connection which was like 100km apart.
He is mistaken about location of his server, but your argument that close proximity equals low ping with this 5-15ms figure is completly wrong. It doesn't work that way here, your ping from Slovakia to Polish datacenter is not an counter-argument.
Germany has fucked up things (DTAG as a examle), Poland has fucked up things (example: Orange will not exchange in Poland in their Polish exchange TPIX unless you basically give them extra $$). When fucks from both countries merge, latency is higher than to New York lol.
https://lg.as6453.net/lg/
@1337mg it's explained already that it's transit issue (which will be fixed) not "wrong country" issue and I will repeat it again, there's no way to get 100ms difference just because you would appear in the Germany instead of nearby Poland.
Under normal circumstances you would get minimal if any additional latency to the China if your server would be in Germany instead of Poland (geographically looking).
But infact there's a bigger chance (and @AXYZE failed to understand) that you would have better latency to your location from Germany than Poland as a lot of international traffic in this part of the Europe goes through German (and/or Netherlands - if you need it to be said, axyze) PoPs anyway.
Seems like you both with @AXYZE have problem with functional reading, to understand basic message someone's trying to explain.
To China from PL (Ovh)
To China from PL (slaskdatacenter)
To China from DE (Virmach)
To China from DE (Hetzner) -btw. that's WebHorizon NAT VPS
And from the other side:
From China to Poland (OVH)
Router: gin-cxr-tcore1
Site: IN, Chennai, CXR
From China to Poland (slaskdatacenter)
Router: gin-cxr-tcore1
Site: IN, Chennai, CXR
From China to DE (Virmach)
Router: gin-cxr-tcore1
Site: IN, Chennai, CXR
From China to DE (Hetzner) -btw. that's WebHorizon NAT VPS
Router: gin-cxr-tcore1
Site: IN, Chennai, CXR
As you see, VPS being located in Germany wouldn't add additional 100ms latency compared to Poland. If anything latency would be lower.
And now @AXYZE go back and read my initial post you responded. I was actually wrong about one minor detail but not the way you wanted it to be wrong. My main point stay. There's no way to get additional 100ms just because you would appear in the wrong neighbour EU country. Infact in this specific case it's even lower.
I want a nat vps in Singapore, but I found that it is out of stock now, when will it be available?
thanks!
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