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Partiality with DirectAdmin over cPanel by OVH
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Partiality with DirectAdmin over cPanel by OVH

SaahibSaahib Member, Host Rep
edited July 26 in Providers

This has been discussed in past but I think wouldn't be bad to bring it again since we have now @OVH_APAC here helping out community with OVH related issues and discussion. So thing is that, in OVH eco system, you can't order DirectAdmin internal license on FailOver IPs or in other words, add-on IPs. You can only order DA with primary IP of the server you received.

On the other hand, you can buy cPanel license on any of the IP, be it FO or Primary. Please tell us OVH, why you have this partiality with DirectAdmin. Is there some kind of agreement between you and cPanel to not to offer DA on FO ips, hope you understand that you are forcing your customer to choose cPanel over DA and devoidng them from fair choice of hosting panel.

Comments

  • Did you submit a ticket or call them?

  • wdmgwdmg Member, LIR

    A smart spot to open this thread, I can already see it'll trigger a huge public response from OVH.

    What's a ticket anyway? Asking for a friend.

  • LordSpockLordSpock Member, Host Rep

    I've submitted tickets about this exact thing and their response has basically just been 🤷🏼‍♂️.

  • vyas11vyas11 Member

    @Saahib said:
    This has been discussed in past but I think wouldn't be bad to bring it again since we have now @OVH_APAC here helping out community with OVH related issues and discussion. So thing is that, in OVH eco system, you can't order DirectAdmin internal license on FailOver IPs or in other words, add-on IPs. You can only order DA with primary IP of the server you received.

    On the other hand, you can buy cPanel license on any of the IP, be it FO or Primary. Please tell us OVH, why you have this partiality with DirectAdmin. Is there some kind of agreement between you and cPanel to not to offer DA on FO ips, hope you understand that you are forcing your customer to choose cPanel over DA and devoidng them from fair choice of hosting panel.

    What was the conclusion of the past discussions or response from OVH

  • JasonMJasonM Member

    their company. their choice.
    :(

  • DA_MarkDA_Mark Member

    @Saahib

    Our new licensing system is a lot more flexible, which means your license key should function anywhere within the server provider's IP space. To get your key, run:

    /usr/local/directadmin/directadmin l

    By default, that key should work anywhere within OVH's IP space, and you shouldn't need to open a ticket with OVH to enable this. :smile:

    Please understand that this is not a guarantee. Providers can IP-restrict licenses to any extent they wish, especially if they have an arrangement with another control panel to make DA offerings less appealing. The only way to know for sure is to wait for their official response or test the key on a different IP :neutral:

  • @DA_Mark said:
    @Saahib

    Our new licensing system is a lot more flexible, which means your license key should function anywhere within the server provider's IP space. To get your key, run:

    /usr/local/directadmin/directadmin l

    By default, that key should work anywhere within OVH's IP space, and you shouldn't need to open a ticket with OVH to enable this. :smile:

    Please understand that this is not a guarantee. Providers can IP-restrict licenses to any extent they wish, especially if they have an arrangement with another control panel to make DA offerings less appealing. The only way to know for sure is to wait for their official response or test the key on a different IP :neutral:

    I think he is talking about the internal license provided by OVH?

  • SaahibSaahib Member, Host Rep

    @ReadingIsFundamental ,
    I had submitted ticket, response was that they don't offer, thats it, no explanation. There was another discussion here and I had moved away some services from them after it.

    @wdmg ,
    but its opposite here, @OVH_APAC are actually avoiding any official comment on this.

    @LordSpock
    So I am not alone noticing this.

    @JasonM
    Actually it seems so.

  • tjntjn Member

    Sorry for the offtopic - but how much is a DA license at OVH? Quick google rendered no results.

  • OVH_APACOVH_APAC Member, Patron Provider

    @Saahib said:
    @ReadingIsFundamental ,
    I had submitted ticket, response was that they don't offer, thats it, no explanation. There was another discussion here and I had moved away some services from them after it.

    @wdmg ,
    but its opposite here, @OVH_APAC are actually avoiding any official comment on this.

    @LordSpock
    So I am not alone noticing this.

    @JasonM
    Actually it seems so.

    Hello @Saahib, I have already requested more info internally as I don't have the answer myself, please be re-assured your question has not been ignored. If you have any ticket number related to this topic, could you please PM it to me?
    thank you!

    Thanked by 2Logano eva2000
  • OVH_APACOVH_APAC Member, Patron Provider
    edited July 28

    @tjn said:
    Sorry for the offtopic - but how much is a DA license at OVH? Quick google rendered no results.

    HEllo @tjn, this info is generally visible at the step 2 of the order process where you can add a paid option to your dedicated server.
    example

    list of paid apps on Dedicated servers:

    Thanked by 2Logano tjn
  • @OVH_APAC said:

    @tjn said:
    Sorry for the offtopic - but how much is a DA license at OVH? Quick google rendered no results.

    HEllo @tjn, this info is generally visible at the step 2 of the order process where you can add a paid option to your dedicated server.
    example

    list of paid apps on Dedicated servers:

    FYI, Doesn't show up on us.ovhcloud.com

  • bulabula Member

    FYI, Doesn't show up on us.ovhcloud.com

    I do see us.ovhcloud.com DA pricing for Dedicated server @ $14/mo
    However do not see an option to purchase DA license for VPS servers.

  • Daniel15Daniel15 Member
    edited July 28

    @ReadingIsFundamental said:

    @OVH_APAC said:

    @tjn said:
    Sorry for the offtopic - but how much is a DA license at OVH? Quick google rendered no results.

    HEllo @tjn, this info is generally visible at the step 2 of the order process where you can add a paid option to your dedicated server.
    example

    list of paid apps on Dedicated servers:

    FYI, Doesn't show up on us.ovhcloud.com

    This rep is for OVH APAC (Asia Pacific); they might not know about US offerings.

    Thanked by 1Logano
  • lentrolentro Member, Host Rep

    OVH's US branch operates almost completely independently of their EU branch due to various regulations. So they run a different control panel (you need to separate accounts), etc... it's not surprising if they have different offerings on each.

    Thanked by 1Logano
  • SaahibSaahib Member, Host Rep

    @DA_Mark said:
    @Saahib

    Our new licensing system is a lot more flexible, which means your license key should function anywhere within the server provider's IP space. To get your key, run:

    /usr/local/directadmin/directadmin l

    By default, that key should work anywhere within OVH's IP space, and you shouldn't need to open a ticket with OVH to enable this. :smile:

    Please understand that this is not a guarantee. Providers can IP-restrict licenses to any extent they wish, especially if they have an arrangement with another control panel to make DA offerings less appealing. The only way to know for sure is to wait for their official response or test the key on a different IP :neutral:

    I will check out, although chances are slim that it would work on just any IP on their network. Currently don't have any active service with them.

  • SaahibSaahib Member, Host Rep

    @bula said:

    FYI, Doesn't show up on us.ovhcloud.com

    I do see us.ovhcloud.com DA pricing for Dedicated server @ $14/mo
    However do not see an option to purchase DA license for VPS servers.

    It is because be it any region, OVH has specifically restricted DA license only for dedicated server primary IP.

  • SaahibSaahib Member, Host Rep

    @OVH_APAC said:
    Hello @Saahib, I have already requested more info internally as I don't have the answer myself, please be re-assured your question has not been ignored. If you have any ticket number related to this topic, could you please PM it to me?
    thank you!

    I was hoping for some update or may be some good news like DA is now available on all IPs ?

  • @DA_Mark said:
    Providers can IP-restrict licenses to any extent they wish, especially if they have an arrangement with another control panel to make DA offerings less appealing.

    That's illegal in many places.

  • SaahibSaahib Member, Host Rep

    @TimboJones said:

    @DA_Mark said:
    Providers can IP-restrict licenses to any extent they wish, especially if they have an arrangement with another control panel to make DA offerings less appealing.

    That's illegal in many places.

    @OVH_APAC, sir, any update ?

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