Default WHMCS Knowledgebase or third party?
We are going to start working on Knowledgebase for our hosting business.
Just curious, what do you use for Knowledgebase? Default WHMCS feature or some third party system.
I understand default WHMCS feature is handy when opening a ticket as it show related articles from KB, but I have seen more and more hosts moving to third party system for this.
Thank you for your input in advance!