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Comments
100%.
@sthosting whenever an EU company tries to bill me VAT for something, I assume that they are incompetent and do not know how to do proper billing and I don't do business with them. If you want to charge me tax you register for Australian GST here show your GST registration on the website and charge the correct 10%.
What you're doing FWIW in Australia would be illegal. Under the ACL consumers are entitled to purchase a product or service for the lowest advertised price. If the advertised price is say $100 (including GST) then an overseas consumer is entitled to pay $90-Ex GST and GST/VAT may apply in their own country. Just looking at your website I would think that you have fallen afoul of unfair pricing as described here:
"Throughout the EU, sellers must indicate product prices clearly enough for you to easily compare similar products and make informed choices – no matter how they're packaged or how many units are sold together.
"Companies are legally obliged to be completely clear about the price you'll have to pay when they advertise or sell something to you."
The advertised price is not clear to a non-EU buyer, I would suggest you update your website to make it clear. But be aware that doing that will not guarantee you are complying with the ACL or even the EU's regulations, that would only satisfy the above directive. But again I come back to the point that it would be illegal for an Australian company to price discriminate like that, so even if it's all above board on your end it doesn't make your company look good when you engage in pricing practises that are banned elsewhere.
its a pity for those residing outside of EU, nevertheless good product.
Most big providers use 19% taxrate.
As a new customer and as a European one (Finland), I have to say that I am surprised by this pricing method... I think it's not right. The VAT is a tax specific to European customers. The actual price is what we pay without the VAT, so I don't see why non European customers should pay a higher price. The only difference this way is that you, the provider, cash in more with non European customers rather than making the price "fair " for everyone, which is not the case IMO. Still happy with the server though
Nice to see Storage servers with more than 1 or 2GB of ram. You can actually run a few apps on there to help manage the backups.
so where is the "39€ per year"
I appreciate your feedback! Thank you very much for it! I will discuss the pricing situation with my Team again. I thought that this solution would be the fairest from all.
That shouldn't have been.. Could you please open a ticket on our customer center, so then I will check this.
Thank you for your Feedback
It's directly on the front page https://signaltransmitter.de/en/
Like the look of the 39EUR offer.
Pricing is one thing, but billing - include VAT/GST is another and something you should ask your accountant to advise you on (if they can't help, it might be a sign you need a better accountant).
The Billing is always correct - We don't print tax on the non-EU invoices We got a good accountant for that
BTW. We also got a few new dedicated Servers available:
https://signaltransmitter.de/en/server/rent-a-dedicated-server
The dedis also look interesting. What is the difference between the first two in the list? They look the same?
The CPUs the first two got Ryzen 5600G CPUs and the second one i7-6700k
Yes but root22 and root23 seem identical right? What's the difference between those two?
Exactly, they're 100% identical.
Ok… I was confused to see the same server listed twice
why my storage vps only has 200Mbit/s network connection ?
As I said in a threat earlier, all of our servers have a connection limit per default to 250 MBits. You can ask our support anytime to increase that limit, that absolutely no problem. For the most customers it’s enough bandwith
well , maybe you should not use a 1g yabs result to show , this is kinda confusing
Do you allow combining resources of 2x "Spring special 2022" into one?
Yep, just ask our support via ticket @elixir