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Boomer Host does not have IPv6 or Customer Service!
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Boomer Host does not have IPv6 or Customer Service!

Just wondering if I'm the only one who did not received an answer from their service. I used the mail on their front page ([email protected]), because in the customer panel I can't open a ticket.

Also my VPS does not have IPv6 support, so it's useless for me, as I wanted to use it as a v6 tunnel.

That's why I cancelled the VPS within 30 min (!), but still my VPS is not cancelled, I don't have my money back and I also didn't receive an answer.

I'd recommend to delete them from the lowendbox front page, honestly.

Comments

  • u need wait till 8am-10am before any communication. first time bro??????

  • do you try calling them?

  • keynokeyno Member
    edited February 2022

    Not an American, so didn't call them yet, no

    I've been waiting for 3 days now, BROOOOOO

  • When I click on New Ticket with the link https://my2.boomer.host/tickets/new/
    I get redirected to https://my2.boomer.host ("Welcome")

    O_O

  • When I click on my VPS a notification pops up:
    "Cancelation request was placed for this account and it is going to be terminated soon. If this was done by mistake please open a support ticket to notify us immediately"

    Pops up for three days now, nothing happens.

  • Thanked by 2vovler dahartigan
  • henixhenix Member
    edited February 2022

  • Some posts by @ezeth may be helpful

  • cybertechcybertech Member
    edited February 2022

    @keyno said:
    When I click on New Ticket with the link https://my2.boomer.host/tickets/new/
    I get redirected to https://my2.boomer.host ("Welcome")

    O_O

    if u paid $3.50/yr, u deserve it. otherwise wait for 8am.

    but wait, refund? no PayPal = no refund period.

  • 1) Goes with the cheapest host he can find that has a meme name
    2) Doesn't get 5/5 customer support

  • I don't care about the few bucks.

    But they apparently don't have any (digital) customer service nor v6 support, so maybe that should be known to everybody who thinks about getting a boomer vps

    "doesn't get 5/5 customer support" is not the same as "doesn't get any customer support" mr pikachu

  • I smell some drama..

    Thanked by 2devp FrankZ
  • Its a Miracle! :)
    Check your ipv6 now

  • ezethezeth Member, Patron Provider
    edited February 2022

    @keyno said: But they apparently don't have any (digital) customer service nor v6 support,

    Sir.. I clearly specified the support hours and answered your email 8:16 AM. Don't like it? Then why did you buy something with such specifications and then complain about it?

    I specified this on the main website and in the offer

    Your IPv6 is working

  • lowendclientlowendclient Member
    edited February 2022

    "Cancellation" in most hosting panels mean by default: Delete without refund, and this will not notice administrator, so he will not know what you've cancelled, just delete automatically. Also it's weekend, do not be so impatience before you click the button.

    For IPv6 issue, I have their VPS, didn't see anything wrong with it. You can find your IPv6 range through VPS panel (https://admin.boomer.host:4083/) or command: cat /etc/network/interfaces

  • lowendclientlowendclient Member
    edited February 2022

    @ezeth said:

    @keyno said: But they apparently don't have any (digital) customer service nor v6 support,

    Sir.. I clearly specified the support hours and answered your email 8:16 AM. Don't like it? Then why did you buy something with such specifications and then complain about it?

    I specified this on the main website and in the offer

    Your IPv6 is working

    Although it works, there's no IPv6 address shows on my2 panel:

    Maybe he saw this then consider you dont have IPv6

  • jarjar Patron Provider, Top Host, Veteran

    IHOP doesn't have a cherry blueberry hybrid syrup for my pancakes. I recommend burning down the building, it's useless to me.

    Thanked by 1FrankZ
  • Congratulations on your first thread and post. Your waiting time got been doubled twice.
    If you came to blame, then blame yourself first.

  • randvegetarandvegeta Member, Host Rep
    edited February 2022

    @keyno said:
    When I click on my VPS a notification pops up:
    "Cancelation request was placed for this account and it is going to be terminated soon. If this was done by mistake please open a support ticket to notify us immediately"

    Pops up for three days now, nothing happens.

    Did you send the cancellation request to their destinated fax number?

    You should expect a refund via cheque in 3-4 weeks.

    Thanked by 2yoursunny pike
  • emperoremperor Member
    edited February 2022

    @lowendclient said: Maybe he saw this then consider you dont have IPv6

    Yeah no.. read OP post 1st..

    Also you should check if ipv6 gets routed and reachable not just ifconfig and cat... ipv6 was there just not routed and reachable..

  • DPDP Administrator, The Domain Guy

    Boomer Host does not have IPv6 or Customer Service!

    Boomer Host customer with high expectations!

  • I found my one lost IPv6 connectivity but it recovered by rebooting.

  • PieHasBeenEatenPieHasBeenEaten Member, Host Rep

    Dude really you bought something for tree fif tee.

    Thanked by 1yoursunny
  • Excuse me, where do y’all see this $3.5/yr deal? Was that a BF/CM exclusive deal?

  • @jmaxwell said:
    Excuse me, where do y’all see this $3.5/yr deal? Was that a BF/CM exclusive deal?

    It is long Long time ago before BF

    Thanked by 1Void
  • @chocolateshirt said:

    @jmaxwell said:
    Excuse me, where do y’all see this $3.5/yr deal? Was that a BF/CM exclusive deal?

    It is long Long time ago before BF

    Ok I feel much better now

  • deankdeank Member, Troll

    What an idiot.

  • raindog308raindog308 Administrator, Veteran

    @jar said: IHOP doesn't have a cherry blueberry hybrid syrup for my pancakes. I recommend burning down the building, it's useless to me.

    FINALLY I MEET SOMEONE WHO GETS ME.

    Yes, @jar. Yes.

    Thanked by 2jar Void
  • @PieHasBeenEaten said:
    Dude really you bought something for tree fif tee.

    Tree fiddy.

    Thanked by 1PieHasBeenEaten
  • Did you guys can use the whole /64 IPv6 subnet ??

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