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Hello - we can do so Just let me know once the invoice reflects paid.
Hello I have trying to paid but it canceled
We'll do more giveaways
We are just doing very well with our latest promotion https://my.racknerd.com/index.php?rp=/store/cyber-monday-2020 -- so a bit tied up with the workload from this, including all of our previous new business. New location launch, Amsterdam along with replenishing stock.
One thing for sure, we're delivering, and following up on request/comments
Hi @dustinc
I was looking for some > $10 / $5 plans to get me started with your services.
I almost bit the bullet and ordered a vps on the cyber monday sale since it was $12.18.
It wasn't exactly > $10, but since it was close enough, I thought to give it a go.
When paying for it, it became $14.37 due to VAT and this is more than $2 jump.
Since now it has gone much above what I wanted to pay, I abandoned the transaction.
My apologies to you but, I will not be able to pay this invoice.
Please go ahead and cancel it.
Invoice #854820.
Alternatively, I would happily pay if the price was adjusted a bit.
The above plan came with 3.5TB bandwidth... which is much more than I will be using. This may be adjusted to 1.5TB.
No worries if you can't adjust.
Again, apologies for the inconvenience.
Just want to thanks @dustinc and other RackNerd stuff for their hard work and providing us fun and reach BF/CM. well done guys
I'd like to help. I've just reached out to you via our ticketing system.
Thanks @pouyam we really love hearing this stuff! let us know if you need anything in future!
Hello - thank you for your interest in working with us. I'm glad you've made the decision to proceed, I know you'll be happy with our services.
I also totally understand where you are coming from regarding payment, on our side, the invoice is $12.18 though when attempting to pay, our processor adding tax, due to your region. If you're tax exempt, this can be avoided. Otherwise, another option is within the invoice itself, switch the payment method to "credit card" at which point the transaction will go through another processor that doesn't apply those taxes.
If you prefer to just cancel the unpaid service, just let us know via ticket, or here and we'll cancel out the invoice.
Thank You.
Ticket #110514
Thank You - I also replied to this one.
thank you for this tip
the invoice is now paid
You're very welcome! Happy to have you with us.
We sincerely appreciate the business.
can you please delete my credit card from the profile?
i cannot see the option to do this myself anywhere
Hello,
Usually, these requests are best handled via ticket, just for documentation purposes. I am familiar with your new account/service, sign up - so I have proceeded with the request, the card is removed.
Thank You again for working with us.
@dustinc , possible to bump my VPS ram?> @dustinc said:
Oh, but full credit card details are usually encrypted I believed? nobody won't know the details from your end? Is it correct? @dustinc
Hello, resources are always scalable - just reach out to our sales team via ticket and we can discuss the available resource upgrades, along with the pricing.
As for your other question, regarding stored credit cards, and encryption. We utilize the WHMCS Stripe module ( https://docs.whmcs.com/Stripe ), which is a tokenized module. The only thing stored on our end is a Stripe customer token. No customer card details are ever stored on our billing system.
Hope this helps.
Just purchased one. Can I get some love as well? #7629450325
hi @dustinc
is my Invoice #854820 eligible for any free upgrades?
Thanks for the clarification @dustinc
Order Number: 7083773809
Double Bandwidth
Order Number: 7061822462
thank you,honey
512 MB KVM VPS - $8.89 per YEAR!
1 vCPU Core
15 GB SSD Cached Storage
512 MB RAM
1000 GB Monthly Transfer ## (FREE Double the bandwidth, just comment your order#)
1Gbps Network Port
Full Root Admin Access
1 Dedicated IPv4 Address
KVM / SolusVM Control Panel
Available In: San Jose, Seattle, Dallas, Chicago, New Jersey, New York, Atlanta, or Ashburn
ONLY $8.89/YEAR!
Any ETA on Amsterdam location & pricing. I'm still waiting for it as I do not want to miss this CyberMonday deal in case.
@dustinc from now on I'm in love with RackNerd!
Thank you for the custom plan... Finally, I got my storage server!
RackNerd, you guys are Amazing!
Congrats Sir
What are the specs of your plan ? And how much$$ ?
Nice
Please Double the bandwidth for Invoice #862023
thanks
any deals below < $18/yr from racknerd?
wish to buy at least something for BF2020
can PM me?
There are two < $18/yr deals on first page of this thread.
And another 2 for CyberMonday deals here: https://www.lowendtalk.com/discussion/comment/3167053#Comment_3167053
I have this order
Order Number: 3192011469
Product/Service: Black Friday 2020 - FLASH SALE - 2GB RAM KVM VPS - Dallas, TX
Operating System: Ubuntu 20.04 64 Bit
Pls double my bandwidth~~~
@dustinc
I love RackNerd~~~