Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


★ VirMach ★ Black Friday & Cyber Week 2019 ★ RAID 10 SSD ★ KVM ★ Check inside for offers! - Page 130
New on LowEndTalk? Please Register and read our Community Rules.

★ VirMach ★ Black Friday & Cyber Week 2019 ★ RAID 10 SSD ★ KVM ★ Check inside for offers!

1124125126127128130»

Comments

  • @lowendclient said:

    @FAT32 said: Seriously, I am really tired.

    Don't treat views on the internet so seriously :lol:
    To be honest, I view LET, see your quarrels, sometimes make comments...
    It's really a great fun! And my English level increases rapidly since I join LET.
    I even got a Master of Arts degree in Cross-Cultural communication recently. :lol:
    (Seriously, many thanks to you guys)

    The thing is you have international exposure and thus your responses are well-informed. Unfortunately, I cannot say the same for those coming over from Hostloc.

    Thanked by 1lowendclient
  • @VirMach said:

    @shurait said:
    I hope everyone will vote with their feet and stop choosing VirMach.

    Definitely not looking like that's happening so its probably best for those who are upset to come forward and make realistic suggestions on how we can improve everything for China while still being able to curb some abuse that's related to a small minority of people that happen to be in that region, and to try to get rid of some of the problems we are facing as a result of some shifts in how a good portion of customers deal with certain situations.

    What is upsetting you?

    I purchase exclusively Virmach for my hobby hosting needs. They are excellent in every aspect: service, support, price. If your reasonable or it’s a honest mistake, they’ll help!

    What’s upsetting you? @shurait

  • @greattomeetyou said:

    fkj said: When you say 有种你就XX, do you say it in respect or disrespect of the recipient?

    That depends on how thin-skinned you are.
    Butt-hurt, now?

    Well, I'm glad you found you have fatter skin than at least 1 billion people today.

  • VirMach said: About 2% of people right now are suspended as a result of breaking fair use policy, the majority after several warnings. What would be reasonable? I can guarantee you that if you were powered down your usage was much higher than our well-defined AUP section.

    I can absolutely guarantee that, because we go several times over. If it says 10 minutes it means hours in most cases. If it says 80 TPS it could be 200, 300, 500+ TPS. If it says high load of 1 per core, it could be 2-3 before we contact you. If it says 50% CPU it could be 80%. I'm not saying it is in all cases, but where we can provide more leeway we do.

    Thank you very much for replying to my concerns.

    I just hope that when there is a high load event, the whole process can be intelligent, such as the system automatically carries out CPU frequency limit or hard disk IO limit and so on. In this way, there is no need for human intervention, and it will not cause a lot of unnecessary controversy. As a result, VIRMACH can reduce all kinds of negative information and have a better experience for customers. The current processing process is the occurrence of high-load events, customers do not pay attention to the case will occur downtime, which has a great impact on customers.

    Of course, this is just my suggestion.

  • So in tl;dr: People hate VirMach, because (community member) FAT32 trying to help posted something not in his native language that can be interpreted as "offensive" and and after providing dictionary entry for that word that seems clean... and they still complain?

    I heard doing business with China is hard, but this takes this to next level.

    Sincerely,
    Fuck off.

    Thanked by 1exiust
  • defaultdefault Member
    edited December 2019

    @JabJab said:
    So in tl;dr: People hate VirMach [...]

    Please speak for yourself, as if stating your opinion and concerns, without plural. Maybe you hate that company/brand/services, but I don't. I am happy with @Virmach as a provider and I loved using their services so far. Using the word "people" denotes an unnecessary generalization.

    Personally, I refuse to comment on @FAT32 statement - this is a completely different matter, regarding behavior of a moderator, totally and utterly unrelated with the quality of service provided by @Virmach so far. On this note, out of respect for @Virmach as a name in this community, @FAT32 deemed necessary to open a thread that would debate his Chinese statements and translations which may have offended some members here.

    Another tl;dr - translation drama moved here: https://www.lowendtalk.com/discussion/162308/clarifications-on-the-recent-incident#latest

    Discussion on this thread remains about feedback regarding payments towards @Virmach - through Paypal - from China. Let's be gentlemen and separate the topics out of respect for this drama conversation.

    Edit: forgot the popcorn...

  • @JabJab said:
    So in tl;dr: People hate VirMach, because (community member) FAT32 trying to help posted something not in his native language that can be interpreted as "offensive" and and after providing dictionary entry for that word that seems clean... and they still complain?

    I heard doing business with China is hard, but this takes this to next level.

    Sincerely,
    Fuck off.

    >

    The majority of Chinese IT professionals either host their stuff inside China, or choose providers like Digital Oceans, Vultrs, Hetzner if latency doesn't really matters. Even if they choose to save a few bucks by using a budget provider, they know what to expect and won't come here wining for a few bucks.

    Those people who came here crying like a child are basically undereducated people who's doing shady bussiness. They either host illegal websites (scam, gambling, lottery, porn, piracy, phishing, etc) , or buy cheap promo VPSes in bulk for reselling purpose. They fear they won't be able to hide their indentity from Chinese law enforcement or dispute to get a refund, if Virmach enforce Alipay on them.

    Some people might not do shady bussiness but are so dumb that can be easily manipulated by people who has malicous intentions. They don't even know what's really going on, they just heard somebody claim Virmach is going to ban Chinese people and somehow get triggered.

    It's really not Chinese customers are hard to deal with, it's just certain kinds of provider are popular among those dumb people.

  • I wish they sold common sense in a @jar. I would make a lot of money like @seriesn . Where is the @HostDoc and @dahartigan to get those rectal temperatures. Maybe @poisson will slap some thicker skin on those who are kinda on the thin side. Then @fat32 will show them the real 32.

    Thanked by 3FAT32 seriesn alilet
  • Glad to hear the reasonable voices. I guess for these "undereducated" hostloc netizens, 有钱也买不了品 (even if you have money, you can't buy class)

    Thanked by 1PieHasBeenEaten
  • @zhujiwiki said:

    Support you, it makes sense.

    If virmach don't like Chinese,please forbid Chinese.

    If you don't want to treat Chinese on an equal footing,please cancel the alipay and wepay.

    I'm sure Virmach had treat better to Chinese, like providing Alipay to bypass fraud check, and putting a tips using ONLY Chinese(though this one is not good one to me). Before complaining Chinese not getting equal services/treatment, why not having a moment thinking why Chinese always getting "ESPECIALLY CARE"? One bad apple spoils the whole bunch.

    You really should blame those who cause it, not who try solving it.

    @shurait said:
    I hope everyone will vote with their feet and stop choosing VirMach.

    Really nice. BTW for those "Top referring sites" most of them are promoting Virmach's service, you can appeal this to them. If your appealing solids, others will stop choosing Virmach and your goals achieved.

    Not doing that? Can't doing that? Other's silences does not mean what your thought is correct. They had already chosen, by their actions.

    @hkvip8 said:

    对于一边挣国人钱,一边有又说国人的不是,这类商家就是既要做婊子,又要立牌坊.而你是婊子的龟公

    Making money from being a whore, yet still expect a monument of chastity.

    This is insulting and I flagged this one. Hey everyone, can't you see the "flag" button on the top of comment? Don't you remember we deny dicks here? Start rejecting them by flagging them.

    Thanked by 1uptime
  • Hello VirMach, I'm a Chinese myself and understand the reason behind those decisions.

    However, for me personally, Paypal is the only effective protection that I have against scammers. To be honest, if a payment page does not provide Paypal option, I will be less likely to try their service. That Paypal button on the VirMach checkout page is one of the reason why I dare to buy service from you.

    If the main problem is to prevent scalpers and other abusers from abuse your service, then maybe come out a solution specifically for that matter instead of removing Paypal completely?

    Thanked by 1uptime
  • Wow, Page 78, Low End Chinese-Learning (or Chinese-English Translation) Talk?

  • @ranq said:
    come out a solution specifically for that matter instead of removing Paypal completely?

    I believe that's also what VirMach want to solve.

    VirMach said: If we did any PayPal changes it would almost certainly be moving forward, not retroactive. It doesn't make sense to remove PayPal from people. It was always meant to be moving forward for new customers/orders.

    But we never really got to discuss it, it's good that some people are finally giving some feedback instead of immediate outrage similar to immediate disputes

  • All quiet on the Eastern front.

  • VirMachVirMach Patron Provider, Top Host

    Hey guys, using this thread to kind of update everyone on what's going on.

    • We've hired someone new to handle billing related issues, so this means we can keep up with the higher quantity of affiliate payouts now. I know we had a bad backlog. Most payouts complete.
    • We're hearing back some good news on Europe and should have Amsterdam ready soon, with the last few server migrations continuing. We've been having some problems in Europe & Phoenix with our current provider, will be migrating these as well. More information upcoming.
    • We will be catching up on some maintenance. For example those experiencing slower disk space in San Jose, that will be resolved soon. We're also pushing out a disk cache update to improve speeds all around.
    • Our storage servers/plans are now under control. They have been for a while but we rolled out some improvements, we may send out e-mails but you can reboot your VM to take advantage of the updated settings. Abuse has also been cleared up here.
    • We will not be disallowing PayPal from China and/or for small orders. We're also finally getting through many of these disputes and we'll try to be more lenient in these situations and waive more returned payment fees if there was a misunderstanding. So nothing will change here, although Alipay will remain easier to order with if you are using a VPN and we may also add some other options and incentives to using Alipay and adding Union Pay.
    • We will begin going through the backlog of e-mail change requests. I may have the new hire go through these and have her be more lenient than I would personally be given the situation so this may help a lot of people out here actually get their change. We are also going through the backlog of 2 factor / account reset requests that have unfortunately built up.
    • We are changing the anti-abuse script to further improve it. We noticed even in some cases of higher usage, we can be much more lenient and not power down or suspend anyone. We've already disable auto suspensions for CPU for some time now, about two months almost. And we're improving that on the I/O end, as well as reducing shutdowns.
    • Given the situation, we will internally discuss and contemplate potential solutions to the mass account/resale issues where someone may have purchased an account from a third party even though it's disallowed. For example, maybe we'll tune our anti-multi account system to forgive these instances after first ensuring security.

    Please let me know if you have any further suggestions or questions.

  • wfjoycewfjoyce Member
    edited January 2020

    VirMach said: Hey guys, using this thread to kind of update everyone on what's going on.

    We've hired someone new to handle billing related issues, so this means we can keep up with the higher quantity of affiliate payouts now. I know we had a bad backlog. Most payouts complete.

    Thank you very much for your efforts.

  • Is your VPS running?

  • @VirMach said:

    • We're hearing back some good news on Europe and should have Amsterdam ready soon, with the last few server migrations continuing. We've been having some problems in Europe & Phoenix with our current provider, will be migrating these as well. More information upcoming.

    When will you start the migrations for Amsterdam, @VirMach?

  • Is it 2019 yet?

  • Woah, get back to 2018, don't bump this!

  • Nobody will notice

  • I noticed. #NoBumpNovember

Sign In or Register to comment.