UK / EU shared hosting

HostDoc

@needavps said:

@HostDoc said:

@needavps said:
@HostDoc I can't find it either and I use search on both your flash sales pages. I hope you don't win the paypal dispute if you are going to act like a child and not examine your own pages before you say the terms are clear on your flash sales.

Both? There is only one.
The case was clear cut and has already been won.
https://screenshots.firefox.com/NLVRcLoja702JZaT/hostdochost.i.ng
That is where it is, under the support menu.
EDIT2:
In fact, the full terms are also easily available directly at the bottom of the page which leads to our main sites TOS which also mentions no refunds on promotional plans and sales.
How both links are being missed so easily has me worried.
https://screenshots.firefox.com/yqienBwdmSvcCvZ1/hostdochost.i.ng

I assumed we were talking about making it even easier for customers to know it is a no refund item on the sales page along with the missing "subdomain" quota per the OP complaint to avoid the situation in the first place.

If you are just pointing people to your TOS via links and pre sales inquiries before making the purchase that was not clearly documented than this whole debacle is just meant to be.

Perhaps. Who knows?

https://screenshots.firefox.com/KloT7wy8oD7VN9pl/hostdochost.i.ng

That is a short version of our terms that outlines what needs to be known explicity.
It is a flash sale page, a lot of details are missing - granted. But, there is live chat that is surprisingly available 24/7. Have a question, just ask.

But, you are missing the point. Despite it being a non refundable plan, the OP was actually offered a refund.

CertaHosting

Take a look at one of our plans

Adam1

Bump, still need some more