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UK / EU shared hosting
Looking for EU shared hosting, UK preferred.
Requirements:
cPanel + Apache, not litespeed
10+ add-on domains/aliases
3GB+ bandwidth
100MB storage
No email or db required.
Maximum £10 per year if add-on domains is ~unlimited
Already have inception/hostus/hoost/gullo/crowncloud
Thanks!
Thanked by 1SpeedBus
Comments
Gave up on LSWS rewrite, huh?
London, UK - https://i-83.net/web-hosting/
Depending how many addon domains you plan on using we can also increase your allowance as required on the base plan, we don't offer "unlimited" addon-domains however.
We have reseller hosting in London currently with unlimited cpanel accounts in our offers section with HDD storage and shared hosting in Germany with NVME SSD.
https://hostdoc.co.uk/shared-hosting
Well no option, so I've dropped the two shared hosts that use LSWS and need to add some more
Sounds good, so is that £5 and you'll up the addon domains for me? thanks
The only option i see within budget is £6.50 and for a single domain which doesnt meet my requirements sorry.
£10/yr (WH2) package if you want the addon domains increasing.
And did you look at the reseller offers? I'm sure that will suit your needs hence why I mentioned it. If not maybe a shared hosting offer in the future.
Follow the link to our sales in sig to see it.
yes, over 3x max budget
Hello @Adam1 is cPanel a show stopper as we can meet your needs but we don't use cPanel as our control panel.
If it's not a show stopper please have a look at https://www.redit.co.uk/hosting
Look at sonicfast.io, they have very good protection and it's 1€ / month
Yes it is, as I use the cpanel API
Our offers page? Sorry we could not meet your needs on this occasion.
Well, i ordered the shared hosting germany from the "flash sales" link in your sig, but disappointed that at no point was there any mention of limited add-on domains (unless I missed it), but in cpanel it's showing just 2 add-on domains.
Support (is it you?) has told me no refund will be given, because I'm supposed to have expected limits which are not mentioned. While not a lot of money, I pay less with multiple hosts on here and I get unlimited domains.
Also the temp address given in your welcome email redirects to a porn site.
edit5: wow what a big mistake I made with @hostdoc - a "refund minus gateway fee's" will be issued if I cancel the service, and I will be banned.
You have just purchased a plan less than £4 a year from our offers page.
You failed to read the terms before purchase and went ahead anyway without reading the terms or at least utilizing live chat which was available to enquire about what the plan had available and what was not.
I did not direct you to our shared hosting offers, I directed you to reseller offers as that would have matched your specs better.
Without enquiring with anyone, you went off and purchased a shared hosting plan that was not recommended to you.
Moving on, you requested a refund and were duly informed the plans offer no refund, but, the credit could be added to your account for an alternative purchase. We also enquired how many add on domains you needed.
Rather than answering, you responded in an angry manner at which point a refund was offered on the basis you never utilize our service again and it will be minus the gateway fee (we will not lose out because you failed read).
I did not even know you had run here to cry about it as all responses to your tickets have been answered to in less than 10 minutes. You can share that here also since you are already on edit5.
Yes, you will be banned for chasing a refund on a non refundable plan, the refund was offered so as not to have to deal with something like this but it came way before the refund was even offered so looks like there was no avoiding this either.
Just noticed your porn page comment. Mind sharing the link? Better yet, share the welcome email with the link.
OK?
Please tell me where I'm being angry? at what point was I unreasonable?
edited: to remove agents name
you'll find it in the template for your welcome email,
it redirects to https://tab fap.com/
Did you ever answer the question or did you run here to cry?
What in our response was unreasonable and why are you showing agent names in your screenshot?
I see. Apologies. You were in a ticket session. Maybe that is something you could have also mentioned rather than running here to announce it.
In any case, you have failed to read a few lines of terms on our offers site and further failed to answer a simple question and instead respond with a question. Do you think that helped?
fixed, sorry.
So I understand what is going on here as this whole thread is now potentially evidence that can be used.
You are truely as bad as they come, worse than a certain client who could not wait 19 minutes for a ticket response. You do know you will lose this dispute if we decide to fight it?
dont blame your customer for your own faults. Disclose arbitrary limits, particularly very low ones, on your sales page. You have chosen to hide them. It would have saved both of us a lot of time.
and of course I'm going to try for a full refund via paypal, I politely asked, you declined then you actively chose to make a salty partial refund offer. I'm not going to waste any more time via your system am I when you have contempt.
I dont know that no and you're free to do so, adios!
edit: you have decided to, I almost hope you "win", good luck!
reverse proxy rewrite rules, litespeed requires an admin to map an application into the config, apache you can just do it in a users htaccess
Sorry to put my hands here but I'm going to put my opinion
That's true @HostDoc. As a global seller, don't expect everyone knows what's in your mind. And you posted an screenshot of the flash sale page in a request for 10+ addon domains without mentioning the limits. Also, I couldn't find the non-refundable term on the website. Maybe it's there but it's hard to find it, I'll recommend you to add it to the "Non Refundable Services" section on your ToS, at least, if you don't want to put it on the front page for everybody.
But I see you @Adam1 made a (big) mistake too: you didn't get enough information about something that is really really cheap and most probably is non-refundable (despite I couldn't find those words neither).
BTW, you are not an English native speaker? "Out of interest" is a phrase that could lead to confusion to Spanish speakers. To us, it literally translates as the opposite of what it actually means. Not sure this applies to you.
This looks like a communication confusion only. I will expect providers to have more patience, but maybe the rules we see here work better for you @HostDoc.
Cheers!
Despite the drama I'd be interested to hear you end up going with, as far as I'm aware LS is basically an industry standard these days and is almost expected by savvy customers. IMO if a host doesn't use LS they either don't give a shit about performance or can't afford the licensing fees.
I do enjoy a good @HostDoc drama, though
Thanks for your input. It is always a good thing to hear someone else's perspective on where things could have gone wrong.
Regarding the no refund term, it is the easiest thing to find on the whole site and I am doubtful you actually looked. If you did, you would have seen a support menu, click the dropdown and there is an option called flash sale terms. It is in no way hidden.
Since the site was put up, this has been the first chargeback case we have had so it would seem no one else found it hard to locate the terms either, and if they did, a quick live chat will point them in the right direction.
Expecting a lot from a plan that cost less than £4/year is ludacris. Our screenshot provided clearly shows he was offered a reseller plan with the limits he needed, he went off and chose a shared hosting plan that was never recommended to him and that he did not decide to enquire about if things were not clear.
OP in this case is from UK too so he should not have been confused by the term "out of interest" because it was a genuine question that had he answered, concessions could have been put in place to see if it was possible to provide his request. Rather than answer, he came here and opened a dispute that he lost.
I am happy you mentioned "in your opinion" which implies you are not stating a fact but what you believe to be correct (which is wrong).
LS is not an industry standard, it is just another gimmick to add to your line of features that barely does anything performancewise. We have a few clients that have left hosts who utilise LS and have had nothing but praise that their sites load noticeably quicker.
We don't need a gimmick to push our shared hosting, attention to detail and configurations is all that is needed.
Also, it seems you are taking a dig at us that we either do not give a fuck about our clients or cannot afford the license? It is clear you like drama because such a comment will lead to drama as you are using this platform to promote the fact that you use LS which is a cheap promotional tactic seeing as it is clearly also announced in your sig. Perhaps open a thread and scream from the rooftops "WE USE LS". That would be a more legit way to promote your features that spamming it everywhere possible. That was a dewlance tactic.
Didn't even realise you don't use LS.
Take a breather, dude!
Did you read the request at all?
OP specifically requested no litespeed, which makes it clear as water that we do not use litespeed.
I am extremely calm so long as stupid comments are not made. Perhaps, refrain from such and I would not need a breather.
Not sure that it does make it obvious tbh, I was under the impression that he was leaving due to the whole addon domain issue in conjunction with LS, then the service OP received was the final straw.
I'm not going to sift through the wall of text that is your rants to extrapolate particular pieces of information, it's all just fun and games. Try to lighten up a bit.
I personally have no problem with you and would never resort to name calling (even after you've implied that I'm stupid) because I'm not that kind of person, you don't know me and I don't know you. I'm unsure as to whether you perhaps have a behavioural or anger problem but I can assure you if you keep getting worked up the way you do, getting angry over forum posts and other pointless, meaningless things you'll only end up in an early grave.
In regards to the topic at hand, while I side with you in that you're following your terms just refund the customer and be done with it. Like who the fuck cares about £4 these days? Most gateways will return fees when you refund a payment anyway. Why aren't you making life easier for yourself?
You mention above that your time has been wasted for £4, look how much more time you've wasted on this post? You could have spent £4 (by giving the refund) and earned that money elsewhere, putting the time and energy you have into ranting on this post into something more positive, elsewhere, like signing up a new customer, for example.
I'm not going to continue commenting on this, because I can tell that you like an argument, I suspect it possibly even gets you sales, at the expense of your health when you come back here and have it out with a customer publicly.
Take care and good luck!
@HostDoc I can't find it either and I use search on both your flash sales pages. I hope you don't win the paypal dispute if you are going to act like a child and not examine your own pages before you say the terms are clear on your flash sales.
Both? There is only one.
The case was clear cut and has already been won.
https://screenshots.firefox.com/NLVRcLoja702JZaT/hostdochost.i.ng
That is where it is, under the support menu.
EDIT2:
In fact, the full terms are also easily available directly at the bottom of the page which leads to our main sites TOS which also mentions no refunds on promotional plans and sales.
How both links are being missed so easily has me worried.
https://screenshots.firefox.com/yqienBwdmSvcCvZ1/hostdochost.i.ng
I assumed we were talking about making it even easier for customers to know it is a no refund item on the sales page along with the missing "subdomain" quota per the OP complaint to avoid the situation in the first place.
If you are just pointing people to your TOS via links and pre sales inquiries before making the purchase that was not clearly documented than this whole debacle is just meant to be.