Reseller hosting using Cpanel $10/year - Use of the Moodle - SPAM?
I will not post the server. This is not necessary.
But I'd like to know your opinion about a server provider that SUSPEND one account (not all accounts, just one domain) because it is using MOODLE (moodle.org) as a plataform to teach employers of a company.
This company has 4,000 employers.
At the moment the account was blocked (suspended) it had 169 members registered.
The e-mail that the client received was:
"eason: TOS Violation: Phishing Spam/bulk from f@*******..br
“root” suspended the account.
You can manage account suspension in WHM’s Manage Account Suspension interface at: https://cap****.fast*****.com:2087/scripts2/suspendacctlist"
As the reseller, I tried to unsuspend the account. I could not.
I opened a ticket.
They replied because it was having abuse of the TOS/SPAM.
I explained that TEACHING plataform ONLY allows that a specific domain (of the company) can register in the plataform. So, it is NOT POSSIBLE someone that is NOT from the company to register.
So, I had to reply the client trying to explain WHY the account was suspended.
It was NOT really a good experience.
Not really a good one.
Each member needs to register and he will need to go to the webmail of the company to open the REGISTRATION LINK to be allowed to sign in to the account.
169 e-mails were sent (maybe a bit more, as they did not say how many, I can not precise).
IF MOODLE is not allowed, why it is in Softaculos options?
I had problem when had 169 members. Imagine with 4,000.
Now I will setup SMTP account from Gmail or Mailchimp or sendgrid to solve this "problem".
Remember: IT IS NOT POSSIBLE a person using gmail, hotmail or any other e-mail to register in the system, except the company one.
I have an account there for about 2 years.
What is your experience about this?
Is Moodle a SPAM SYSTEM?