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Last time I looked at incero.com as a possible vendor, they did not accept orders from Indians. This was a few years ago, is it still the case?
I believe they would be fine accepting orders from you.
I like to think that I’m not special or of above average intelligence, and therefore if I see what a wasted opportunity that would be then they do as well.
Hivelocity, from my perspective, is the company run like the good old days. Fully staffed, high priced, etc. The way things were when WHT was king. Those companies have often fallen or become stagnant, many I suspect standing from just a few loyal customers that paid enough (and could pull the rug out from under them at any time). Meanwhile the companies that were lean and focused on automation thrived, and their volume growth kept them safe as well.
I don’t know what made Hivelocity stand as long as it has without a more lean approach (not implying they shouldn’t have, I just don’t know), but now they have the opportunity to continue down both of those paths, perhaps hedging their bets for a market that shifts every few years.
Having one horse in the race is fine, but having two certainly increases your chance at success.
Hivelocity isn't that high priced, on par with many providers and even near OVH pricing for certain line servers — obviously not the game servers or SYS, but some of the 32GB RAM E3v6's. I haven't used them in a long time, probably like 6 years and was for a short amount of time, but they've stuck in my mind since because they had great customer service that you don't get with many datacenters. It's the type of service I have only seen when people actually enjoy their job and are paid well. I'd definitely use them if I could (y'know, UDP attacks.)
@Hivelocity Acquire this company if you want a good foothold in Indian SMB space.
sorry Ishan, couldn't resist. I know you probably don't intend to sell.
Thank you Vimal, but not interested in selling
@Hivelocity
Congratulations. Seems like a good thing happening that also solves some "Gordon knot" although I don't know a lot of things. But it feels like a fresh breeze.
"99.999% uptime" - very interesting. Are there customers here who can confirm that?
We are happy to accept orders from anyone.
I don’t see why not. Happy to check on it for you.
Been with Incero a short while and had the pleasure of meeting with a "decent" Gordon.
Honestly, after the months of reading I did on LET, WHT and review's, I was a bit worried about Gordon but confident Incero would provide the service I was after.
I trawled through their TOS and found no mention of the LET ban any more and after further due diligence, I took the plunge to purchased a server.
Beforehand, I wanted to be sure of the cost of /48 IPv6 and extra IPv4 subnets and ran into no other than Gordon initially.
To my surprise, the guy was fantastic and extremely helpful. He not only threw the /48 IPv6 in free but a huge IPv4 subnet also for the price of only the server.
My short encounter with Gordon was a pleasurable one and I wish him the best going forward.
Eventually ran into @ryanarp and little has to be said about his quality of service.
I understand this community and forum members have had their issue's with Gordon and Incero, but myself, company and staff have had nothing but good vibes from everyone there.
For me, nothing need's to be improved, so here's to hoping @Hivelocity keep up the level of service experienced thus far from Gordon and his team.
Humbly and with respect to Incero, our goal and expectation is to improve upon the service you are accustomed to. I suggest you look through posts on the typical forums and our social media that were in direct reaction to our announcement you will find numerous examples of people boasting about our level of service...and at least one having left Incero for Hivelocity years ago because we offered "better support" (look for that one posted last night to our Twitter @Hivelocity). We employ close to 100 people, most of which are technicians and engineers, who work on-prem 24/7/365. We boast a Net Promoter Score above 80 which is through the roof. We acquired a company called RackAlley last September and you will not find one thread complaining about a lousy transition or drop off in service...because it was an awesome transition. Give us a little bit of time and I promise you the Hivelocity experience will exceed your expectations. As mentioned before, Ryan continues to work for us in Dallas and will remain in that position for as long as he wants it. For the short time I have known him, I am thoroughly impressed and see why he is beloved around here.
I trust hivevelocity more . as long as Ryan is the top man , it is in good hand . Nobody here hated Ryan except the weird thing he had to do on instructions of Gordon .
Cue the conspiracy theories that hostballs is owned by hivelocity now? Don’t let me down bro.
wow, didn't know that! :-D :-D :-D
Just got a call from Rick @Hivelocity. Had a nice 1 min conversation with him. Nice to have the personal touch 👍🏻
Wait, they acquired Chris, too?
Great! Premium board!
Make Wable great again
Congratulations for the acquisition!
I have the feeling that things can only improve in Hivelocity's hands, as they're a very good and stable company
"A credit or debit card is required to use Wable. A $7,900 joining fee will be charged, we will refund this fee on request if you spend $15,000+ with us within 3 months."
Lol. My account closed (I suspect as many other) because I wont pay the increased fee.
That’s fantastic. Quite the turnaround from its original state.
At moment we are only taking care of current Wable customers, we closed down sign ups due to legacy OpenVZ 6 EOL and lack of interest in dev time for OpenVZ 7. Maybe it will eventually get a reboot with KVM.
Interesting how Gordon deleted his Linkedin after the sale: https://www.linkedin.com/in/gordon-p-a66796102/
Congrats on getting out of the market my friend, your banter will be missed.
To be honest given the size of incero he probably won't need to work for a few years now, so no need for LinkedIn.
First, I am very happy you think the Incero network is pretty amazing. We only intend to improve upon it with the addition of more carriers, privately connecting it to our other data centers for peering and adding on-prem data packet scrubbing via Corero devices i.e. enterprise DDoS protection.
Lastly, Hivelocity has offered auto-deploy dedicated servers for several years (windows and linux). Our acquisition of Incero will only take us further down that path and lead to us expanding our instant deploy configuration offerings.
He will be missed here as much as your periodic appearances. So not at all.
Interesting. Corero DDOS protection @ Incero prices (hopefully :P) would make one hell of a nice location for game servers
BURN