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Scheduled Maintenance @ Clouvder
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RFO?
Don't think one have been released yet. At least for the HA VPS which were down for 15-ish minutes in total.
all that redundancy though
Nothing is 100% and shouldn’t be advertised as 100% stuff breaks and things happen.
It was released ~hour after the planned maintainance window has finished, which, mind, advised there is a chance for downtime.
If you have been affected, please open a ticket if you haven’t received one.
@Clouvider My bad! Didn’t mean to make it seem as bad as it actually was :P
Not currently a customer, I wanted to read through it and see how your RFOs look. Generally what sets Top Tier providers, from bottom of the barrel providers.
Hey @Clouvider
Does your company has a public network status page? If yes, what's the url?
Thanks
http://clouviderstatus.net
Hmm ... somehow those two things don't seem the same to me...
I had the exact same thought :P.
I love how it was "scheduled" ... yet an emergency... and it seems users weren't notified. I think the term he was looking for is an "emergency" outage
Very interesting. Thanks.
Sounds like collusion to me.
I’m sorry to see that you can’t see the difference between stuff going down and works scheduled at short notice that are reported as potentially service affecting, and done to prevent stuff going down at a random time.
I feel this thread has run its course here.
How can you be so annoyingly proud? Just own up to that your service was down, which obviously never happens intentionally. At least you slowed down your "being better than OVH" comments.
I honestly don’t know what you’re talking about.
Some services were down, this was confirmed in this thread by me and on our status page even before this thread started. That was as a result of planned Emergency Maintainance to resolve a memory leak issue in one of our routers. We went a great length to minimise the disruption and planned it at the time of the very lowest consumption. The failover action was unsuccessful saddly and resulted in FPC crashing in an uncontrolled manner. The maintainance notice did include caution that it might be service affecting. I don’t know what’s more to own up to. We noticed the issue. We had to resolve it. There was no time to provide standard notice, we provided as much as we could (only 1 day which is why it was called emergency). We said we might be down although we will do what we can to not be. We regretfully went down for a short period of time at off peak time in a planned window. We’re adding even further resiliency as we speak in order to be able to reduce any such impact in the future.
We take our business and our Customers very seriously and we do everything we can to provide the best service possible.
There’s nothing more to this story and I don’t understand why this is bumped for the past week with irrelevant comments.
If users were notified on short notice then it’s planned. If nobody was notified then it’s downtime. Besides, unless you’re a customer, why do you care?
Clouvider has never had downtime, its all planned outages!
People who run $1/m web host, VPN for porn and crypto-shit from mom's basement can't understand how this works.
Planned = "Hmm it would be nice to bump RAM on this server to 128G, We will do that next week"
Emergency = "Shit, if we do not fix this ASAP we are gonna be in big trouble, notify customers ASAP and let's do it tomorrow 2AM"
@Clouvider All done, chief!