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Comments
Was your password password?
No
Exactly the best thing you can do.
I thought I couldve trusted PaperSpace though.. whoever got my account changed the email too and no changes required for me so Im completely locked out. Had to disable my cards from internet usage. (Theyre still active on irl though).
Are they in LET?
Cancel them, what if you forget about it and someone steals it ?
There are protections on both credit and debit cards.
I initially used them by testing it with 5-10 USD over year ago, and they saved my CC info without telling me and even kept it for over a year. Is this even GDPR compilant?
No one can trust. Security lessons still not learned
It's pretty normal for a company to retain the card, especially for subscription services. There's a good chance they don't have your card details at all if it's a 3rd party doing the payment processing. In that case, they just have a token to enable them to charge the card.
Simply call your card issuer and refute the charge, contact paperspace and let them know. It could just as likely be that you'd been hacked as they have.
There no ways to stole your money from outside by strangers. Only if someone hack thei CC database but its a hard way, or some employee from this company just pull out money to own pocket. There a many stories about when some bank employees stole clients money. If you got billed for $150 exactly from PaperSpace, not from near supermarket,than meant someone stole money somehow. Check your bank card billing details. Which reason to stranger hack your account, change email etc and charge you not to own pocket? Just for fun?
Also reming the story when someone order $250 dedi, but accidentaly got charged for $2500 But company owner try to refuse him to get refund.
Have you called your bank yet about these charges?
Just called them and they advised me to do card reclamation form to their abuse team.
Yep. Follow up on that, Hopefully you get your money back.
Try to get the transaction revoked with your bank and inform the provider.
Think of all the nice things you could've bought with $150...
Actually don't - it'll only piss you off, if every effort to retrieve them fails, think as you never had them in the first place and secure your money better in future.
@Janevski
I doubt his efforts to retrieve his funds will be futile; after all, Mastercard and Visa protect against unauthorized transactions when the appropriate measures are taken to keep your card safe.
They may create paid invoice for 150 EUR and tell about client already order something for that amount, like in previous situation
Fraud, you mean? Well, if the user didn't use 3D secure and/or provide a photo of the front and back of his card, he could still charge back anyway, with pretty much no chance of the merchant winning the dispute.
Nothing to report here, but I used a unique password on the email and the account there for what it's worth.
Have you opened a ticket with paperspace?
Fwiw I just logged into my own account and it looks fine, but I wasn't prompted for a 2FA code. Maybe my IP address is whitelisted but hmm, it's surprising.
Exactly the same thing happened with me yesterday! I lost a huge amount of money and I can't log in to the website, all my machines were shut down, so no idea how they charged me.
How you can have no idea how they charged you ?
I meant that I didn't have any server up, and I am on hourly mode, so I don't know why the huge amount got charged. Plus my login details have been changed so I can't log in.
Contact their support and solve it; otherwise your next step is to dispute with your card provider.
Looks like site hacked or stolen by employees who have access to databases. Never add main Credit Card for auto payments online or set small daily limits for payments. Many banks allow that.
facebook/twitter/linkedin mail+password leaks anyone?
maybe your accounts got compromised the easy way in, then multiple instances spun up and used for whatever ddos/spam shit and then probably suspended by the provider.
I'd guess that not even the 'hacker' made the effort to change the login but the provider did to avoid further abuse.
this.
but keep in mind if the abuse of your account has been caused by weak/lost credentials, the provider in question here might be right to charge your account for the rendered services...
These fucking retards cant even suspend the account 24 hours after it was reported hacked by the owner. 13 hours ago they said that someone is investigating, yet i'm constantly getting SMS alerts from my bank that "Paperspace tried to charge you X amount but you have disabled Internet paying on your card".
Incompetent fucks. If you can't decide whetever to refund or not, at least ban the fuck using the account meanwhile. Not even 1 man companies are this shitty.
How would disabling the account prevent past bank charges being retried?
Seems they not even care much about that situation..
Heh.. Better to completely disable your card like a stolen and request a new card.
I don't want him to share illegal porn under my name or setup ddos network using my account. It has nothing to do with refunding. Its obvious to disable hacked accounts.
World you not disable a hacked accounts on your network?
So you still have access to this account; what stops you from changing the password by yourself?
I don't have access to it. The SMS comes from my bank wtf you mean?