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Delimiter Server down [Atlanta] - Page 8
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Delimiter Server down [Atlanta]

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Comments

  • I don't want to be the conspiracy theorist here but what if the whole operation was a data hoarding scheme and now all data from these hard drives will be sold on the underwebs?

  • @elwebmaster said:
    I don't want to be the conspiracy theorist here but what if the whole operation was a data hoarding scheme and now all data from these hard drives will be sold on the underwebs?

    Most of it might even be irrelevant to most people and hence they would not benefit at all from it. What I’m afraid of is that it is a scam
    Especially their recent push in may to get rid of their clearance servers what if they just took the annual charges from everyone and have decided to shut shop

  • corbpiecorbpie Member
    edited June 2018

    @DeftNerd said:
    I'm going to call Westplan (who owns 55 Marietta, where Yomura has a suite that hosts the servers) and see if I can find out if Yomura is still on the 17th floor or if there is space available.

    The route change to Nashville makes me anxious that they're moving data centers. The property owner would know if thats the case.

    They are hitting dead pool! They just need to buy some time for run away! Such as selling hardware!

    I sincerely hope that isn't the case, but I doubt Eden would be that dumb. He has his mom's address all over his UK business registrations (she's the named secretary for all his companies). Also, if the whole firmware update thing was a big lie, then this whole thing approaches criminal fraud.

    If he wants to dead pool, he should at least let people buy their server HD's or blades and apply their remaining balance to the price and shipping costs.

    Ive seen this alot and its a method used to either cover up or divert away from dodgy or bankrupt actions in the past

  • Received an email this morning ~2 hours ago from delimiter responding to our initial ticket asking why servers were down that was opened over a week ago:

    We have received your request and it will be attended to shortly.

    Also, ended up deciding not to send my tech to the building as it's a long drive for him and would likely not get anywhere without access cards/appointments

  • did you have any luck with this?

    @DeftNerd said:
    I'm going to call Westplan (who owns 55 Marietta, where Yomura has a suite that hosts the servers) and see if I can find out if Yomura is still on the 17th floor or if there is space available.

    The route change to Nashville makes me anxious that they're moving data centers. The property owner would know if thats the case.

    They are hitting dead pool! They just need to buy some time for run away! Such as selling hardware!

    I sincerely hope that isn't the case, but I doubt Eden would be that dumb. He has his mom's address all over his UK business registrations (she's the named secretary for all his companies). Also, if the whole firmware update thing was a big lie, then this whole thing approaches criminal fraud.

    If he wants to dead pool, he should at least let people buy their server HD's or blades and apply their remaining balance to the price and shipping costs.

  • @paradoxx said:
    did you have any luck with this?

    I just posted about the idea about an hour ago. I'll call them tomorrow (Wednesday morning)

  • @DeftNerd said:
    I'm going to call Westplan (who owns 55 Marietta, where Yomura has a suite that hosts the servers) and see if I can find out if Yomura is still on the 17th floor or if there is space available.

    The route change to Nashville makes me anxious that they're moving data centers. The property owner would know if thats the case.

    They are hitting dead pool! They just need to buy some time for run away! Such as selling hardware!

    I sincerely hope that isn't the case, but I doubt Eden would be that dumb. He has his mom's address all over his UK business registrations (she's the named secretary for all his companies). Also, if the whole firmware update thing was a big lie, then this whole thing approaches criminal fraud.

    If he wants to dead pool, he should at least let people buy their server HD's or blades and apply their remaining balance to the price and shipping costs.

    I have an inkling that someone from Delimiter/Yomura stull reads this group. Even if they said they’re leaving LET, they’re prolly still interested to see how people are reacting to this downtime.

  • DeftNerdDeftNerd Member
    edited June 2018

    Looks like there were some BGP announcements last night and many of the routes are going through the GTT network interface in Atlanta again. Still no responses on destination IP's within their data center, but it looks like traffic is being routed back to the right place.

    Hopefully this is good news and indicates that things will come back online soon. I was responsible and took hourly incremental backups to an offsite location, but my desktop died a few weeks ago and with it went my only off-server copy of the password I need to decrypt my backups.

  • bacloudbacloud Member, Patron Provider

    How much you saved by using Delimiter services after all?

  • @bacloud said:
    How much you saved by using Delimiter services after all?

    It's been such a pain in the ass. I'm not afraid of spending money, I just like being frugal... but I've learned that Delimiter isn't frugal, it's cheap. The difference between frugal and cheap is that cheap breaks often and is unreliable.

  • @DeftNerd said:
    Looks like there were some BGP announcements last night and many of the routes are going through the GTT network interface in Atlanta again. Still no responses on destination IP's within their data center, but it looks like traffic is being routed back to the right place.

    Hopefully this is good news and indicates that things will come back online soon. I was responsible and took hourly incremental backups to an offsite location, but my desktop died a few weeks ago and with it went my only off-server copy of the password I need to decrypt my backups.
    @DeftNerd said:
    Looks like there were some BGP announcements last night and many of the routes are going through the GTT network interface in Atlanta again. Still no responses on destination IP's within their data center, but it looks like traffic is being routed back to the right place.

    Hopefully this is good news and indicates that things will come back online soon. I was responsible and took hourly incremental backups to an offsite location, but my desktop died a few weeks ago and with it went my only off-server copy of the password I need to decrypt my backups.

    I used to have such a good backup system but something crashed and it was just backing up blank files dint realise till I absolutely needed it last wek. To be honest I may not run away from delimiter if they come back online but it would be for backup server rather than the primary server as it was now.
    I had one very good client service from them once in the past my hard drive burned down and they not only tried to restore and recover data but upgraded me to a much higher server at the same cost. which is why I have sort of out so much faith in them and except this instance they have actually fixed downtime’s in about a day. So hope is not yet lost.

  • BruceBruce Member
    edited June 2018

    @DeftNerd said:
    Looks like there were some BGP announcements last night

    link pls

    @DeftNerd said:
    and many of the routes are going through the GTT network interface in Atlanta again.

    traceroute pls. for me it looks like telia still, via nash

    1. 64-187-229-177.quickpacket.com 0.0% 9 0.3 4.0 0.3 9.8 4.0
    2. 38.140.174.89 0.0% 9 0.8 0.8 0.7 1.0 0.1
    3. be2037.ccr42.atl01.atlas.cogentc 0.0% 9 5.7 5.6 5.6 5.8 0.1
    4. be2848.ccr41.atl04.atlas.cogentc 0.0% 9 5.6 5.7 5.5 5.9 0.2
    5. atl-b22-link.telia.net 0.0% 8 10.6 9.4 5.9 12.7 3.0
    6. nash-b1-link.telia.net.131.155.2 0.0% 8 10.8 10.9 10.8 10.9 0.0

    &

    1. vir-gw1.enf.clouvider.net 0.0% 5 0.1 0.1 0.1 0.1 0.0
    2. h185-145-200-13.reverse.clouvide 0.0% 5 0.2 0.3 0.2 0.3 0.0
    3. clouvider-ic-324315-ldn-b1.c.tel 0.0% 5 3.8 2.5 1.2 3.8 1.0
    4. ldn-b1-link.telia.net 0.0% 4 1.1 1.2 1.0 1.4 0.1
    5. ldn-bb3-link.telia.net 0.0% 4 0.7 1.9 0.7 4.5 1.8
    6. ash-bb3-link.telia.net 0.0% 4 75.8 75.8 75.8 75.9 0.0
    7. atl-b22-link.telia.net 0.0% 4 86.9 86.9 86.9 87.0 0.0
    8. nash-b1-link.telia.net.131.155.2 0.0% 4 93.2 93.2 93.2 93.2 0.0
  • DeftNerdDeftNerd Member
    edited June 2018

    @Bruce said:

    @DeftNerd said:

    link pls

    RIPE statistics starting at 4am

    traceroute pls. for me it looks like telia still, via nash

    traceroute to atl-support.techendeavors.com (199.204.186.6), 30 hops max, 60 byte packets
     1  _gateway (192.168.1.1)  0.342 ms  0.368 ms  0.412 ms
     2  142.254.213.185 (142.254.213.185)  11.343 ms  11.349 ms  11.324 ms
     3  agg37.ithcnycy01h.northeast.rr.com (24.58.240.105)  23.612 ms  23.549 ms  23.483 ms
     4  agg79.esyrnydr02r.northeast.rr.com (24.58.52.166)  13.344 ms  13.282 ms  13.231 ms
     5  agg27.albynyyf01r.northeast.rr.com (24.58.32.80)  22.873 ms  22.864 ms  18.803 ms
     6  bu-ether16.nycmny837aw-bcr00.tbone.rr.com (66.109.6.74)  33.630 ms  29.720 ms  31.287 ms
     7  66.109.5.119 (66.109.5.119)  24.957 ms  57.201 ms  28.070 ms
     8  nyk-b6-link.telia.net (62.115.156.214)  27.964 ms  24.944 ms  24.893 ms
     9  nyk-bb4-link.telia.net (80.91.254.37)  25.296 ms  25.300 ms  25.302 ms
    10  chi-b21-link.telia.net (62.115.137.59)  38.194 ms  38.177 ms  38.079 ms
    11  nash-b1-link.telia.net (62.115.140.135)  45.805 ms  45.736 ms  46.489 ms
    12  yomura-ic-332699-nash-b1.c.telia.net (80.239.196.45)  51.075 ms  51.010 ms  48.994 ms
    13  ip4.gtt.net (69.174.12.218)  61.778 ms  61.358 ms  66.803 ms
    14  * * *
    

    Another example

    traceroute to atl-front.techendeavors.com (107.189.38.71), 30 hops max, 60 byte packets
     1  _gateway (192.168.1.1)  0.442 ms  0.432 ms  0.390 ms
     2  142.254.213.185 (142.254.213.185)  7.120 ms  12.302 ms  12.297 ms
     3  agg37.ithcnycy01h.northeast.rr.com (24.58.240.105)  24.125 ms  24.141 ms  24.097 ms
     4  agg79.esyrnydr02r.northeast.rr.com (24.58.52.166)  14.518 ms  14.476 ms  14.480 ms
     5  agg27.albynyyf01r.northeast.rr.com (24.58.32.80)  20.919 ms  19.389 ms  23.374 ms
     6  bu-ether16.nycmny837aw-bcr00.tbone.rr.com (66.109.6.74)  32.975 ms  32.129 ms  33.214 ms
     7  66.109.5.119 (66.109.5.119)  26.065 ms  22.494 ms  25.995 ms
     8  nyk-b6-link.telia.net (62.115.156.214)  26.003 ms  25.937 ms  25.936 ms
     9  nyk-bb3-link.telia.net (62.115.125.62)  29.480 ms nyk-bb4-link.telia.net (80.91.254.37)  26.686 ms nyk-bb3-link.telia.net (62.115.125.62)  25.952 ms
    10  chi-b21-link.telia.net (80.91.246.162)  39.017 ms chi-b21-link.telia.net (62.115.137.59)  39.648 ms  39.623 ms
    11  nash-b1-link.telia.net (62.115.140.135)  47.407 ms  47.357 ms  47.370 ms
    12  yomura-ic-332699-nash-b1.c.telia.net (80.239.196.45)  52.394 ms  53.144 ms  49.786 ms
    13  ip4.gtt.net (69.174.12.218)  61.952 ms  61.387 ms  66.973 ms
    14  ip4.gtt.net (69.174.12.218)  3062.951 ms !H  3062.874 ms !H  3062.606 ms !H
    

    It used to end in Nashville for me, now it hops to ip4.gtt.net (which ends in Digital Realty's data center at 56 Marietta (next door to 55 Marietta where Yomura is/was hosted)

    Thanked by 1Bruce
  • @paradoxx said:
    Received an email this morning ~2 hours ago from delimiter responding to our initial ticket asking why servers were down that was opened over a week ago:

    We have received your request and it will be attended to shortly.

    Also, ended up deciding not to send my tech to the building as it's a long drive for him and would likely not get anywhere without access cards/appointments

    Good move. I live in atlanta and have been to 55 marietta a few times. There is a guard desk when you walk in and you need to have a card to scan or the guard call somebody to come get you. So if anybody went over there the likely thing would be the guard calls delimiter they say no and the guard asks you to leave.

  • krandorkrandor Member
    edited June 2018

    My traceroutes to my server are very different today. I was getting timeout and now I'm getting TTL expired in transit. I am still going from atlanta to nashville then to gtt like the ones above but then it bounces around in gtt a bit and back to nash and back to gtt. In a way though this actually looks better since it looks like it acctually trying to get the IP this time instead of just dying in nash.


    1 4 ms 4 ms 5 ms homeportal [192.168.16.254]
    2 205 ms 8 ms 9 ms 45-17-196-1.lightspeed.tukrga.sbcglobal.net [45.
    7.196.1]
    3 6 ms 6 ms 6 ms 107.212.169.12
    4 6 ms 6 ms 6 ms 76.201.209.16
    5 13 ms 5 ms 13 ms 12.83.82.193
    6 9 ms 8 ms 19 ms gar24.attga.ip.att.net [12.122.141.181]
    7 7 ms 25 ms 8 ms 192.205.33.42
    8 20 ms 29 ms 12 ms nash-b1-link.telia.net.131.155.213.in-addr.arpa
    213.155.131.45]
    9 18 ms 18 ms 16 ms yomura-ic-332699-nash-b1.c.telia.net [80.239.196
    45]
    10 13 ms 14 ms 13 ms ip4.gtt.net [69.174.12.218]
    11 45 ms 27 ms 12 ms ae18-46.cr2-atl1.ip4.gtt.net [69.174.12.217]
    12 13 ms 12 ms 12 ms xe-8-3-3.cr1-atl1.ip4.gtt.net [89.149.136.69]
    13 13 ms 28 ms 19 ms as1299.atl11.ip4.gtt.net [173.205.54.62]
    14 17 ms 18 ms 18 ms nash-b1-link.telia.net.131.155.213.in-addr.arpa
    213.155.131.45]
    15 24 ms 24 ms 24 ms yomura-ic-332699-nash-b1.c.telia.net [80.239.196
    45]
    16 24 ms 18 ms 18 ms ip4.gtt.net [69.174.12.218]
    17 20 ms 23 ms 19 ms ae18-46.cr2-atl1.ip4.gtt.net [69.174.12.217]
    18 22 ms 23 ms 18 ms xe-8-3-3.cr1-atl1.ip4.gtt.net [89.149.136.69]
    19 21 ms 20 ms 19 ms as1299.atl11.ip4.gtt.net [173.205.54.62]
    20 30 ms 24 ms 24 ms nash-b1-link.telia.net.131.155.213.in-addr.arpa
    213.155.131.45]
    21 30 ms 30 ms 37 ms yomura-ic-332699-nash-b1.c.telia.net [80.239.196
    45]
    22 33 ms 26 ms 27 ms ip4.gtt.net [69.174.12.218]
    23 27 ms 26 ms 26 ms ae18-46.cr2-atl1.ip4.gtt.net [69.174.12.217]
    24 28 ms 26 ms 26 ms xe-8-3-3.cr1-atl1.ip4.gtt.net [89.149.136.69]
    25 28 ms 27 ms 28 ms as1299.atl11.ip4.gtt.net [173.205.54.62]
    26 31 ms 31 ms 34 ms nash-b1-link.telia.net.131.155.213.in-addr.arpa
    213.155.131.45]
    27 37 ms 46 ms 36 ms yomura-ic-332699-nash-b1.c.telia.net [80.239.196
    45]
    28 32 ms 34 ms 32 ms ip4.gtt.net [69.174.12.218]
    29 33 ms 32 ms 32 ms ae18-46.cr2-atl1.ip4.gtt.net [69.174.12.217]
    30 33 ms 32 ms 34 ms xe-8-3-3.cr1-atl1.ip4.gtt.net [89.149.136.69]

  • Looking at the traceoutes the interesting thing to me is that before it ended wit the nash telia router. Now we have a hop to a yomura telia router in nash which wasn't there before. This is back to making me think this was a routing/switching/peering issue and maybe if they now have access again to the tomura telia router they just need to make a routing change in ATL this morning and everyting comes up. Wishful thinking I know..lol

  • I've been using them for 2 years now. The service has been horrible but I've put up with it until now. The outage is now 9 days running. I've asked for a copy of the SLA but my ticket remains unanswered. I tried to find it myself but noticed the Terms and Conditions link goes to a 403. Has it always been that way or did they just do that? Does anyone know. If it used to be there and it was just recently taken down, that's a bad sign.

  • Question: Their latest post that says most of the servers were restored over the past weekend... Has anyone here had their system come back online?

  • not mine

  • @TragicWarrior said:
    Question: Their latest post that says most of the servers were restored over the past weekend... Has anyone here had their system come back online?

    I have not seen one person post here, on WHT or twitter that their server is up.

  • @DeftNerd said:
    I'm going to call Westplan (who owns 55 Marietta, where Yomura has a suite that hosts the servers) and see if I can find out if Yomura is still on the 17th floor or if there is space available.

    The route change to Nashville makes me anxious that they're moving data centers. The property owner would know if thats the case.

    They are hitting dead pool! They just need to buy some time for run away! Such as selling hardware!

    I sincerely hope that isn't the case, but I doubt Eden would be that dumb. He has his mom's address all over his UK business registrations (she's the named secretary for all his companies). Also, if the whole firmware update thing was a big lie, then this whole thing approaches criminal fraud.

    If he wants to dead pool, he should at least let people buy their server HD's or blades and apply their remaining balance to the price and shipping costs.

    Any luck on this?

  • HOLY CRAP!!! Mine is up

  • Literally JUST NOW

  • @TragicWarrior said:
    HOLY CRAP!!! Mine is up

    Congrats.

  • And now it's down again!

    Thanked by 1inthecloudblog
  • @TragicWarrior said:
    And now it's down again!

    LOL! Of course. They probably upgraded the firmware on the new blades...

  • And now it's back up.

  • at least it sounds like progress is being made.

  • Uptime on server says 9 hours

  • K4Y5K4Y5 Member

    a.k.a BACK YOUR SHIT UP AND RUN!!

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