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Sparkpost, Send Grid or SES
Jamie_DreamIT
Member, Host Rep
Hey guys,
I've spent the past 3 days looking at the best options for email delivery.
Any recommendations out of the 3? I've already tried MailCheap but I'm still having issues delivering to Outlook addresses (goes straight into SPAM).
Currently sending around 30k a month.
Cheers
Comments
Amazon SES.
Works great and it will integrate with existing SMTP infrastructures just fine.
Works great and it will integrate with existing SMTP infrastructures just fine.
I tried SES but emails to Outlook went to SPAM, not sure if it's due to the shared IP's. Should I get a dedicated IP?
Sparkpost, hands down. Have control over 3 different accounts for different deployments. Never had an issue.
Only have a dedicated IP on one only for whitelisting on some picky corporate environments.
Sparkpost, hands down. Have control over 3 different accounts for different deployments. Never had an issue.
No issues with the non-dedicated IP accounts? Curious to try with a dedicated IP however not really keen to deal with the initial bounces while the reputation is building.
I like SendGrid's automatic IP warmup feature through.
No issues with the shared. Depending on what you're sending and how many emails you're actually sending warming up the IPs doesn't actually take that long.
Been using SendGrid here since 2016 and never had any issues with deliverability.
I'm using Sendgrid without issues. Mailchannels is another option.
Purely transactional. About 30k per month at the moment. Just need something that is reliable
Been using SendGrid here since 2016 and never had any issues with deliverability.
I'm using Sendgrid without issues. Mailchannels is another option.
You guys using the shared IP or dedicated IP?
Dedicated IPs aren't all they're cracked up to be for small senders. Postmark, probably the best transactional email provider when it comes to deliverability, stopped offering them to everyone except super high-volume customers a few years ago and their explanation is worth a read: https://postmarkapp.com/blog/the-false-promises-of-dedicated-ips
I had SendGrid - was fine until the time SendGrid got blacklisted and email delivery went bad for the shared pool I was in - their support was simply: "Ya, it can take a few weeks, but we advise you to buy a dedicated IP" (For 2k emails a month :') )
After that I left them, went directly to SES and delivery has been fine, with a few hiccups due to temporary listening - however, I've yet to find a provider that has perfect delivery constantly :-) But I learned to deal with cases like that :-D
Hmm yeah fair enough. Only issue I tested SES last night, worked fine but for Outlook went straight to spam.
amazon ses is best to use in our case and highest delivery rates and recommend for all .
sparkpost is marked as spam in many email providers
Send Grid was unable to pass their initial setup or I lost interest in them due to love of amazon ses
outlook marks spam most emails
amazon ses is best to use in our case
Thoughts on Post Mark?
I'd need to double check but I'm pretty sure it's the shared, I certainly don't subscribe or pay for a dedicated IP so don't think we'll have one.
have not test yet , we have tested mailhgun which caused delivery issues after one year of use .
have you setup spf,dkim and other setup with amazon ses ? we have highest delivery rates with them in our tests. You can ignore outlook results for now , it takes sometime to get trusted by them .
Yeah was all setup. Might just need to wait for Outlook to start trusting us
You can join the outlook SNDS program and contact Microsoft using the Sender Information for Outlook.com Delivery form as this way you can fix the issue with your email delivery.
I'd recommend SparkPost. SendGrid used to go to junk box randomly for me and they had a lot of IP reputation issues when I used them a while back
mxroute.io is also an option but not one I've used personally
sparkpost was going to spam or fully blocked/bounced for some email providers when I used .
I've been using Sendgrid for a while sending around 1k emails monthly and worked fine
ses is best.. i know a few reports of sparkpost terminating accounts for spam and user moving to ses and having no issues. So with sparkpost your need to worry more about your account being terminated than just spam.
FYI, sparkpost has a list of domains that are blacklisted so even if your email sending domains are clean, but the blacklisted domain extension is listed in their internal blacklist - it can still be reported/seen as spam if there is a mere mention of the domain in the email body content i.e. .tk extension IIRC
Make sure you have valid SPF, DKIM and DMARC entries for your sending emails and domains. Microsoft usually require all 3. Also check domains mentioned in email body to make sure those are not blacklisted
Microsoft doesn't require all 3 - I've rather good delivery with SPF only
having all 3 definitely is better though https://help.returnpath.com/hc/en-us/articles/224901988-Microsoft-Outlook-com-and-Hotmail-troubleshooting-support-information
Not employing Email Authentication: Authenticating your email helps to prevent domain spoofing or fradulent use of your domain.
also other clues https://postmaster.live.com/pm/troubleshooting.aspx
Are any of these services in Europe? With the new GDPR, personal data transfer outside EU (especially US) gets a bit tricky in some situations.
SendGrid is complete trash, I think I have banned them by now. Tons of "ICO" spam and they never react to abuse.
SendGrid and Sparkpost are both GDPR compliant.
Compliant, yes, but... as far as I understand the regulations, one needs to disclose transfer or personal data (including emails) to countries outside EU.
When the registry contains otherwise sensitive information, it's bad for PR to have to tell people we're transferring some personal data (though not the sensitive part) to a country that's considered insecure by EU...
Not sure if this is a real problem or not, but it has come up.
i dont use that much, currently 5k/m email for personal. but im happy using mailgun.