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Serverhub Outage

Do you guys have connection problem to server in serverhub?
seems like the client panel down too.

Fatal error: Uncaught exception 'kyException' with message 'CURL error: Failed to connect to support.serverhub.com port 80: No route to host (7)' in

i cant access to their support website also.

Comments

  • SSDBlazeSSDBlaze Member, Host Rep

    It seems their WHMCS is fine but their support tickets are having some connection issues. They run their ticketing system through software at support.serverhub.com rather than the built in WHMCS one.

  • Deadpool?

  • isijosamuaisijosamua Member
    edited January 2018

    Same here. I can't log in to https://my.serverhub.com/clientarea.php

  • @isijosamua said:
    Same here. I can't log in to https://my.serverhub.com/clientarea.php

    i get this error

    Fatal error: Uncaught exception 'kyException' with message 'CURL error: Failed to connect to support.serverhub.com port 80: No route to host (7)' in /home/myserver/public_html/modules/support/kayako/API/kyRESTClient.php:191 Stack trace: #0 /home/myserver/public_html/modules/support/kayako/API/kyRESTClient.php(220): kyRESTClient->processRequest('/Base/Departmen...', 'GET', Array) #1 /home/myserver/public_html/modules/support/kayako/API/kyObjectBase.php(196): kyRESTClient->get('/Base/Departmen...', Array) #2 /home/myserver/public_html/modules/support/kayako/fetchOpenTickets.php(36): kyObjectBase::getAll() #3 /home/myserver/public_html/includes/hooks/hooks.php(45): include_once('/home/myserver/...') #4 /home/myserver/public_html/includes/hookfunctions.php(0): hook_clientarea_details(Array) #5 /home/myserver/public_html/includes/classes/WHMCS/ClientArea.php(0): run_hook() #6 /home/myserver/public_html/clientarea.php(0): WHMCS_ClientArea->output() #7 {main} Next exception 'kyException' with message 'CURL error: Failed to conn in /home/myserver/public_html/includes/classes/WHMCS/Terminus.php on line 0

  • @budi1413 said:
    Deadpool?

    Nope. My reseller server still up.

    @mgilang said:

    @isijosamua said:
    Same here. I can't log in to https://my.serverhub.com/clientarea.php

    i get this error

    Fatal error: Uncaught exception 'kyException' with message 'CURL error: Failed to connect to support.serverhub.com port 80: No route to host (7)' in /home/myserver/public_html/modules/support/kayako/API/kyRESTClient.php:191 Stack trace: #0 /home/myserver/public_html/modules/support/kayako/API/kyRESTClient.php(220): kyRESTClient->processRequest('/Base/Departmen...', 'GET', Array) #1 /home/myserver/public_html/modules/support/kayako/API/kyObjectBase.php(196): kyRESTClient->get('/Base/Departmen...', Array) #2 /home/myserver/public_html/modules/support/kayako/fetchOpenTickets.php(36): kyObjectBase::getAll() #3 /home/myserver/public_html/includes/hooks/hooks.php(45): include_once('/home/myserver/...') #4 /home/myserver/public_html/includes/hookfunctions.php(0): hook_clientarea_details(Array) #5 /home/myserver/public_html/includes/classes/WHMCS/ClientArea.php(0): run_hook() #6 /home/myserver/public_html/clientarea.php(0): WHMCS_ClientArea->output() #7 {main} Next exception 'kyException' with message 'CURL error: Failed to conn in /home/myserver/public_html/includes/classes/WHMCS/Terminus.php on line 0

    Yep.

  • spectraipspectraip Member, Patron Provider

    Is everything working again, or do you still have the same problems?

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