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So what's up with MSP/Nick?

Last year I bought a nat vps which I had no intention to use, anyways that's my fault, turns out the control panel has been down for months (I don't care really), and I got rebilled for another year (not much, it's nat lol ).
Ever since I got billed automatically again, the server has been 100% offline, there is no panel, no notices, no eta on when it might be back or to even say they're working on it, I really don't care for that except that, when asked for a refund of the LAST CYCLE WHERE THE VPS HAS BEEN OFFLINE NONSTOP BEFORE IT WAS EVEN PAID FOR AGAIN, he says no refunds after 30 days, it had been a year since the original invoice
Now, I understand that if buy a yearly shit deal I can't ask for refunds, I agree 100% and I have never ever asked for a refund on a vps on my life, but this isn't even as bad a knowingly buying from a summer host, wtf
Comments
@MSPNick
Edit___ (Quote from another thread)
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You can find some information here and here.
In a nutshell:
In my case, he literally said no, I replied to clarify that I'm referring to my last invoice (paid on 25th of nov) and he just closed it.
@brueggus
You know, if he wants to do it, so be it, i'd rather be in a "fuck you" than "hahaha u dun goofd" position.
But that's irrelevant with the question at hand because nobody is arguing that, the topic is about knowing the why not the how.
Well that doesn't seem right.
The first year where you paid but never used - that one's on you because the service was there (presumably).
Starting 15 Nov, since the service wasn't renewed, you're entitled to a refund I'd think. How could you not be?
It's been a very busy season, so perhaps @MSPNick read your ticket too fast...
I guess it can be said that Nick largely does not give a fuck. Let's see if summoning him here will change that. PR is important afterall. You are not.
@MSPNick
Mine went magically disappearing twice, and had to be recreated. With gentle probing, it came back within a week or two, then was discontinued. I can't say it bothered me all that much by that point.
The guy has some odd selling practices.
So what's the point of the useless recap or stating the obvious already stated? Is there a pun intended?
I'm 100% with you on that, I just don't agree that if the service is offline and I forgot to unsubscribe from autobilling, that the only response one gets is "too bad". Really?
When Nick first came to LET he appeared pretty decent but everything he touches has gone to shit for a while now.
There isn't much. I basicaly just agreed with your observations and tagged Nick. Thats it.
Auch. Weird
@MSPNick you need to refund these people mate, you cant chose to stop service yourself and impose your no refunds policy, that's like letting someone pay for a ride, queue up and them telling them you canceled the ride... no refunds, your choice to do this, you need to be accountable to the people whose money you took.
@duckeeyuck what date did you originally buy this?
2016 2X of nov, automatically paid an invoice on the 25th or a few days before (3 tops or w.e time whmcs send the invoice at)
https://beta.companieshouse.gov.uk/company/09159619/filing-history
Click - " Total exemption small company accounts" -£7k last year, I wonder where they are now.
He was part of LES then, I will provide you with service for the remainder of your paid term if he does not refund you.
So this is not much different than SH... While people are reacting differently. - 7k last year, damn.
It is the same thing yes.
Kinda. Difference being Nick is not wasting peoples pacience by trying to defend his actions or skirting questions. He just does what he does and he does it swiftly. Not saying it's much better but still way less annoying.
I see your point, a valid one.
Didn't refund me although he said he did (dedicated server), will never go back....
Can you tell us the whole story?
How much did you lose there and who was he reselling?
Cant the mods remove his provider tag considering the last events, @ElliotJ, @trewq, @Amitz? Looks like Nick is shady.
Well, he has been here a long time, I think its only fair to get both sides before anything like that happens.
£7k is a lot if you mainly sell in the LET type market. In fact I would consider that reasonably successful.
You are right.
7000/12? Its not successful, its a hobbie.
I would disagree. 7k in a year?
7k loss not profit.
@Ho-ost That would almost pay for one boob!
Please don't handle financial matters personally.
Didnt even recall that but also did not check it properly.