Any user from Noez.de ?? Disgusting Support !
Is there any user of Noez.de in LET ?? I don't know how they / their servers perform but they are totally absurd people roaming around Web Hosting Industry.
I like Germany as Web Hosting Location. Somehow, in a thread, I got to know about them. Everything seemed legit (& they should be legit too). I signed up to avail their VServer Special Offer & I found that their system requires a deposit. I deposited €10. After that, when I redirected back to their portal, it showed that I need a verification. Okay, fine, this became a normal procedure. I proceeded & found they would send me a Code through SMS in My Mobile. I put My number & found that they have disabled sending SMS to My Country from their Twillio Account (In error, it shows Twillio's Name) & it's showing error. I couldn't even open a Support Ticket as every page now redirects to that verification page.
I sent them an email describing all these, a support tech guy named Tim replied & told me to try again for about 2-3 times. Everytime, I tried, I faced the same issue with no improvement. Even, I told them that they should enable My Country in their SMS Gateway.
I didn't get any reply for 2 Days. After that, ticket gets automatically closed, again I send Email, it opens the ticket but he only tells me to wait & wait & sometimes tells that they have asked Zendesk to call me to verify but they are not receiving any reply from Zendesk.
I even offered to provide them My National ID Card/Passport/Driving License but they didn't seem to have any interest in that. I just can't understand, within these 20 Days (Account Opened & Deposited on 19th April), they couldn't solve a small issue. Not about my deposit but why these type of shit happens with me ?? I'm also looking for the user who commented with their Site URL in a thread. Disgusting Company !