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We're hoping to be up and running in the next couple of weeks with the updated scalability improvements.

I was about to get a bunch of criminally cheap tiny NAT servers to use for my own global uptime monitoring infrastructure, but @MrRadic is working on a new free-forever uptime monitor, so I'm putting

The same 4 people will likely continue this thread with you as long as you want, but the options on the table are not going to change unfortunately.

Regardless of what you think, I will try to give you the missing 20K. I do not need free money or the problems that this brings to me.

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Your original message said, “I am happy to provide you with a full refund in case you want to cancel this service.” I declined the offer, clearly stating, “I don’t want to cancel.” At no point was it

You wrote ”in case you want to cancel this service”

We haven't really gone back on our word. You can continue this thread for a few more days, but the options will remain the same, and we will not be able to withdraw promotional terms from a promotiona

After much consideration, we have decided to treat the $20K as a business loss. We acknowledge this as the consequence of our decisions, and we take full responsibility for it. We fulfilled a portion

You’re missing the point entirely. The issue isn’t about the refund or even the months already used. It’s about the inconvenience and hassle of having to back up all my data, move to another provider,

Yet, he's using the 2023 DM as a personal attack and a way to dismiss any critisicm again and again because he's refusing to take any personal responsibility to his actions and towards this client who

If the issue is that you failed to properly clarify support limitations for promotional packages (as you’ve admitted), then why am I being pushed out after my situation brought that flaw to light? You

I thought I’d share the latest development in my saga with HostHatch, which has turned from a simple customer support issue into a full display of how not to handle criticism.

Nothing in particular really. I had to replace a third party systemd service with my own custom service and decided it was convenient to keep using systemd for it, so that I wouldn't have to change my

balance of performance, efficiency and cost to meet the needs of small to medium businesses.

why is that even a problem or annoying to you? obviously he does not have the information you are now requesting and he told you from the beginning, that he can't deliver on KYC. you told him, that yo

New: We now offer optional LXC and KVM VPS with up to 2.5 Gbit/s

@Calin You could try addressing these points one by one instead of providing generic excuses and gain some credibility for your story. Pretty sure you have no intention of doing that, but just my 2 ce

Calin could never fulfill a 20k order on his own. I highly doubt his entire 'datacenter' is worth that.