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The issue you're posting about CloudFlare is pretty old at this point. We haven't really had any system wide issues for quite some time. Having been here since CloudFlare launched, we have had 3-4 issues over a four-year period of time that was a wide issue.
You're being silly. Paying customers a) are paying and b) have an SLA, so of course they'll be reimbursed for an outage. Free customers don't have an SLA and haven't paid money -- so there's nothing to reimburse in the first place. Do you really expect them to give money to free customers? They're already giving out a (rather good, I can attest to what Damon said above) service that you can only otherwise get by paying (quite a lot, in many cases).