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whmcs help
cosmicgate
Member
hi guys i moved my whmcs from one host (running nginx) to another (apache httpd) but now im having some problem. Whmcs keep throwing up the msg that i need to chmod 777 to the templates_c directory. Now if i put my templates_c directory in the www folder of httpd, everything is fine and dandy but i want to move it to somewhere else, like /home/blablabla but it won't allow me to do so. I'm not having any problems on nginx, as a matter of fact i can even move my templates_c folder to the /root directory. However in apache, i can't do so. Is this an apache restriction/setting?
Before you all direct me to whmcs, i already tried contacting them but with the recent hack, support has been really slow! So yeah, i need your help now LET, please.
Comments
Have you added the full path to the configuration.php, such as
$templates_compiledir = "/home/username/templates_c/";
$attachments_dir = "/home/username/attachments/";
$downloads_dir = "/home/username/downloads/";
yes i did, path is correct in configuration.php. Chmod 777 as well.
Is PHP running as cli or suPHP?
I believe you need to alter the default file in /etc/apache2/sites-enabled to change the default folder. Be sure to restart apache whatever you do.
Edit: I think you're ahead of me there, need to work on my reading skills
how do i tell if its running cli/suphp? Perhaps its cli because i have not installed suphp.
The default folder for my www files are correct.(i have a few vhosts so yeah) If i move templates_c out of the www folder, whmcs is broken. If i put templates_c on in the www folder, everything works.
Your apache probably has no permissions to access the directory where you create the templates_c subdir.
Yeah, that's what i thought too. How to give permission to apache to access it? Sorry i'm a noob.
@cosmicgate chmod 755 or at least 711 the dir in question.
phpinfo file will give you full details of your php installation. Certainly sounds like is running as CLI, running as suPHP any folder within the public_html chmoded above 755 will give an 'Internal Server Error'
Check your apache logs, that should give more info on this error.
He's already chmod'd them to 777 according to the 3rd post
@onepound he is chmodding 777 /home/whatever/templates_c
But if /home/whatever is 700 - apache will have no access to the templates_c subdir, regardless of it's 777 mode.
Yep, good call. Hopefully the logs will confirm permissions issue
still doesn't work.
I have chmod-ed 777 /home/whatever -R
i have chown-ed apache /home/whatever
Nothing wrong on the accesslog of apache.
still stuck.
You'd want to check the error log too.
there is no error log because it is only a permission error. I have already set the error log level to log everything.
You need to add this to your config file
$templates_compiledir = "templates_c/";
*note the path and chmod it 777.
open_basedir?
Done that, doesn't work. WHMCS only works if i put it on my www document directory. Anything outside of that directory doesn't seem to work on apache.
erm, can you elaborate on what's that?
If open_basedir PHP directive is set and your templates_c/ is outside of specified path, PHP will not open it. Although that "You need to chmod to 777" error is a bit misleading then.
Anyway, check phpinfo() and see what does it say under open_basedir
open_basedir is disabled from phpinfo. I went to check at php.ini as well just to be sure, and yes it is disabled.