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Soyoustart BHS speed issue

I have recently acquired a soyoustart server in BHS, however, the network speed seems embarrassingly low and fluctuates wildly. Is this the norm for soyoustart (OVH at BHS) network?

@MCHPhil do you know what's going on with OVH? Do you have any issues right now?

System uptime :   10:53,
Download speed from CacheFly: 20.4MB/s
Download speed from Coloat, Atlanta GA: 1.80MB/s
Download speed from Softlayer, Dallas, TX: 12.4MB/s
Download speed from Linode, Tokyo, JP: 1.61MB/s
Download speed from i3d.net, Rotterdam, NL: 2.86MB/s
Download speed from Leaseweb, Haarlem, NL: 39.3MB/s
Download speed from Softlayer, Singapore: 4.05MB/s
Download speed from Softlayer, Seattle, WA: 6.70MB/s
Download speed from Softlayer, San Jose, CA: 7.82MB/s
Download speed from Softlayer, Washington, DC: 22.1MB/s
Download speed from CacheFly: 9.33MB/s
Download speed from Coloat, Atlanta GA: 7.06MB/s
Download speed from Softlayer, Dallas, TX: 14.5MB/s
Download speed from Linode, Tokyo, JP: 1.65MB/s
Download speed from i3d.net, Rotterdam, NL: 1.11MB/s
Download speed from Leaseweb, Haarlem, NL: 31.8MB/s
Download speed from Softlayer, Singapore: 2.39MB/s
Download speed from Softlayer, Seattle, WA: 7.16MB/s
Download speed from Softlayer, San Jose, CA: 6.42MB/s
Download speed from Softlayer, Washington, DC: 16.3MB/s
Download speed from CacheFly: 20.5MB/s
Download speed from Coloat, Atlanta GA: 27.2MB/s
Download speed from Softlayer, Dallas, TX: 11.7MB/s
Download speed from Linode, Tokyo, JP: 1.93MB/s
Download speed from i3d.net, Rotterdam, NL: 5.18MB/s
Download speed from Leaseweb, Haarlem, NL: 19.7MB/s
Download speed from Softlayer, Singapore: 3.90MB/s
Download speed from Softlayer, Seattle, WA: 8.45MB/s
Download speed from Softlayer, San Jose, CA: 6.00MB/s
Download speed from Softlayer, Washington, DC: 15.4MB/s

Comments

  • I don't honestly think that speed is a problem for the price paid.

  • edanedan Member

    Got this result:

    Download speed from CacheFly: 14.2MB/s
    Download speed from Coloat, Atlanta GA: 2.06MB/s
    Download speed from Softlayer, Dallas, TX: 54.8MB/s
    Download speed from Linode, Tokyo, JP: 11.7MB/s
    Download speed from i3d.net, Rotterdam, NL: 12.7MB/s
    Download speed from Leaseweb, Haarlem, NL: 44.1MB/s
    Download speed from Softlayer, Singapore: 7.94MB/s
    Download speed from Softlayer, Seattle, WA: 24.7MB/s
    Download speed from Softlayer, San Jose, CA: 26.6MB/s
    Download speed from Softlayer, Washington, DC: 40.4MB/s
    Thanked by 1Caveman122
  • @edan said:
    Got this result:

    Thanks, so something is wrong with my server, configuration then. It's a Centos 7 installation and I have not done much to it. Did you have to optimize/alter the network config in any way?

  • edanedan Member
    edited August 2014

    @Caveman122 said:
    Thanks, so something is wrong with my server, configuration then. It's a Centos 7 installation and I have not done much to it. Did you have to optimize/alter the network config in any way?

    This still fresh install, CentOS 6.5 and already run yum update. One more time:

    Download speed from CacheFly: 13.0MB/s
    Download speed from Coloat, Atlanta GA: 37.7MB/s
    Download speed from Softlayer, Dallas, TX: 47.1MB/s
    Download speed from Linode, Tokyo, JP: 11.5MB/s
    Download speed from i3d.net, Rotterdam, NL: 11.3MB/s
    Download speed from Leaseweb, Haarlem, NL: 49.7MB/s
    Download speed from Softlayer, Singapore: 8.18MB/s
    Download speed from Softlayer, Seattle, WA: 25.3MB/s
    Download speed from Softlayer, San Jose, CA: 28.5MB/s
    Download speed from Softlayer, Washington, DC: 40.5MB/s
    

    Surprisingly Japan and Singapore has much better speed compared to Roubaix DC.

    Thanked by 1Caveman122
  • Thanks again, I will contact support.

  • FredQcFredQc Member
    edited August 2014

    @Caveman122 said:
    Thanks again, I will contact support.

    Support ? You're joking, right ? :)

    Edit: To clarify things, you can wait days or even weeks before getting a reply from SYS... Good luck.

  • Caveman122Caveman122 Member
    edited August 2014

    @FredQc said:

    Nope, I know what you meant but this is likely a hardware issue and I hope they do respond to hardware issues. I don't have high hopes either but I will let you know.

    p.s. I have tried to install different distro as well and same result. I have played around with some tcp configs but none seem to change anything so. At the moment I have concluded it is hardware issue, be it a switch or my server.

    Lots mtr packet loss / random high ping too at my direct gateway. First hop.

    64 bytes from 198.27.-.253: icmp_seq=1 ttl=255 time=0.740 ms
    64 bytes from 198.27.-.253: icmp_seq=2 ttl=255 time=4.25 ms
    64 bytes from 198.27.-.253: icmp_seq=3 ttl=255 time=63.1 ms
    64 bytes from 198.27.-.253: icmp_seq=4 ttl=255 time=0.369 ms
    64 bytes from 198.27.-.253: icmp_seq=5 ttl=255 time=0.367 ms
    64 bytes from 198.27.-.253: icmp_seq=6 ttl=255 time=42.7 ms
    64 bytes from 198.27.-.253: icmp_seq=7 ttl=255 time=319 ms
    64 bytes from 198.27.-.253: icmp_seq=8 ttl=255 time=112 ms
    64 bytes from 198.27.-.253: icmp_seq=9 ttl=255 time=128 ms
    64 bytes from 198.27.-.253: icmp_seq=10 ttl=255 time=0.362 ms
    
    Host                                Loss%   Snt   Last   Avg  Best  Wrst StDev
     1. 198.27.-.253                    10.0%   271    0.4  18.0   0.3 429.5  49.8
    
  • RizRiz Member
    edited August 2014

    I too noticed an issue when they activated my new server this morning. I am going overseas when I reside in NA.

    Tracing route to * [192.95.24.*]
    over a maximum of 30 hops:
      1     1 ms     1 ms     1 ms  * [*]
      2    81 ms    27 ms    21 ms  mpls-dsl-gw60.mpls.qwest.net [207.225.140.60]
      3    22 ms    24 ms    26 ms  mpls-agw1.inet.qwest.net [75.168.229.217]
      4    48 ms    33 ms    33 ms  chp-brdr-03.inet.qwest.net [67.14.8.194]
      5    56 ms    59 ms    59 ms  62.157.250.1
      6   141 ms   147 ms   140 ms  217.239.39.34
      7   143 ms     *        *     fra-1-6k.de.eu [94.23.122.153]
      8   149 ms   144 ms   143 ms  rbx-g2-a9.fr.eu [94.23.122.117]
      9   180 ms     *        *     ldn-5-6k.uk.eu [91.121.128.194]
     10   153 ms     *        *     nwk-2-6k.qc.ca [198.27.73.11]
     11   151 ms   152 ms   154 ms  bhs-g2-6k.qc.ca [198.27.73.207]
     12   160 ms   170 ms   162 ms  bhs-3a-6k.qc.ca [198.27.73.14]
     13   155 ms   154 ms   149 ms  * [*]
    
  • AnthonySmithAnthonySmith Member, Host Rep

    You are probably just on a heavily subscribed port and from your results they are within SLA so seriously, don't expect an answer that you want to hear if you even get one :)

    Not trying to be harsh, but you are getting what you paid for.

  • RizRiz Member
    edited August 2014

    ...and from CC Chicago. Yep, something funky going on.

    > traceroute to * (192.95.24.*), 30 hops max, 60 byte packets
    >  1  23.94.34.* (23.94.34.*)  0.039 ms  0.009 ms  0.010 ms
    >  2  10ge-1.fu146.chi1.colocrossing.com (206.217.133.253)  0.723 ms 10ge-2.fu146.chi1.colocrossing.com (206.217.130.117)  0.686 ms  0.690 ms
    >  3  xe-0-1-0.ar1.ord6.us.scnet.net (50.31.170.121)  0.253 ms xe-2-1-3.ar2.ord6.us.scnet.net (50.31.154.181)  0.309 ms  0.290 ms
    >  4  72.ae1.cr2.ord6.us.scnet.net (204.93.204.154)  7.369 ms 71.ae3.cr1.ord6.us.scnet.net (204.93.204.152)  3.305 ms 72.ae1.cr2.ord6.us.scnet.net (204.93.204.154)  7.340 ms
    >  5  ae4.cr2.ord1.us.scnet.net (204.93.204.86)  1.156 ms  1.130 ms  1.082 ms
    >  6  ae-6.r06.chcgil09.us.bb.gin.ntt.net (129.250.193.1)  3.104 ms * *
    >  7  ae1.chicago2.chi.seabone.net (195.22.222.150)  1.276 ms as6453.chi11.ip4.gtt.net (199.229.231.246)  1.262 ms ae1.chicago2.chi.seabone.net (195.22.222.150)  2.126 ms
    >  8  as6453.chi11.ip4.gtt.net (199.229.231.246)  2.105 ms  2.072 ms  2.040 ms
    >  9  if-22-2.tcore1.CT8-Chicago.as6453.net (64.86.79.2)  2.020 ms 198.27.73.179 (198.27.73.179)  26.446 ms chi-2-6k.il.us (178.32.135.146)  24.367 ms
    > 10  * bhs-g2-6k.qc.ca (198.27.73.7)  27.174 ms *
    > 11  bhs-g2-6k.qc.ca (198.27.73.7)  27.133 ms * *
    > 12  * (192.95.24.*)  26.183 ms bhs-3a-6k.qc.ca (198.27.73.14)  26.539 ms *
    
  • It's ok man, my impression of OVH was based on a few kimsufis I have both at RBX and BHS (same DC as my server in question). The network speed was always very consistent on kimsufis. As for over subscribing, I don't think that's happening on a larger scale, see http://weathermap.ovh.net/

    I will defiantly keep you guys posted.

    **RBX4 KS-2

    Download speed from CacheFly: 11.3MB/s
    Download speed from Coloat, Atlanta GA: 7.53MB/s
    Download speed from Softlayer, Dallas, TX: 6.80MB/s
    Download speed from Linode, Tokyo, JP: 4.39MB/s
    Download speed from i3d.net, Rotterdam, NL: 10.4MB/s
    Download speed from Leaseweb, Haarlem, NL: 11.0MB/s
    Download speed from Softlayer, Singapore: 3.41MB/s
    Download speed from Softlayer, Seattle, WA: 5.27MB/s
    Download speed from Softlayer, San Jose, CA: 4.82MB/s
    Download speed from Softlayer, Washington, DC: 5.45MB/s
    

    **BHS1 KS-1

    Download speed from CacheFly: 11.2MB/s
    Download speed from Coloat, Atlanta GA: 11.0MB/s
    Download speed from Softlayer, Dallas, TX: 10.8MB/s
    Download speed from Linode, Tokyo, JP: 4.79MB/s
    Download speed from i3d.net, Rotterdam, NL: 9.60MB/s
    Download speed from Leaseweb, Haarlem, NL: 10.6MB/s
    Download speed from Softlayer, Singapore: 3.76MB/s
    Download speed from Softlayer, Seattle, WA: 7.70MB/s
    Download speed from Softlayer, San Jose, CA: 10.4MB/s
    Download speed from Softlayer, Washington, DC: 10.8MB/s
    
  • Caveman122Caveman122 Member
    edited August 2014

    The yellow box is done with < pre > tag

  • RizRiz Member

    Thanks, I too did the same as you haha. Finally pulled the gun last night at Soyoustart. I haven't ever seen a ping <80ms from where I'm at usually.

  • MCHPhilMCHPhil Member
    edited August 2014

    said: @MCHPhil do you know what's going on with OVH? Do you have any issues right now?

    I've heard of not speed issues at this time. I will check things out and reply again shortly. This is a reminder to do so.

    Download speed from CacheFly: 15.0MB/s
    Download speed from Coloat, Atlanta GA: 34.9MB/s
    Download speed from Softlayer, Dallas, TX: 37.7MB/s
    Download speed from Linode, Tokyo, JP: 10.4MB/s
    Download speed from i3d.net, Rotterdam, NL: 8.27MB/s
    Download speed from Leaseweb, Haarlem, NL: 14.2MB/s
    Download speed from Softlayer, Singapore: 6.42MB/s
    Download speed from Softlayer, Seattle, WA: 20.6MB/s
    Download speed from Softlayer, San Jose, CA: 21.8MB/s
    Download speed from Softlayer, Washington, DC: 38.9MB/s
    
    Thanked by 1Caveman122
  • Caveman122Caveman122 Member
    edited August 2014

    Update: 22/08/14

    In addition to the network issues, I also found memory module defective in rescue mode with the OVH provided tester. (Server could still run)

    The ticket regarding network speed was submitted 17/08/14 and was answered by 19/08/14 from what looks like communication department asking for more tests, I provided those tests and have not heard back from OVH yet.

    The ticket regarding faulty memory was submitted 18/08/14 and was answered by 20/08/14 asking for appropriate time to intervention. I said earliest time possible and the module was replaced on 22/08/14 in the early morning, the server was offline for 10 minutes.

    Network speed has returned to a respectable level since 20/08/14 except for Asia and European countries. Which remains around 2.5MB/s. I will still waiting to hear an answer regarding this.

    I am happy with the response time and service provided. I will let you know how the oversea connection issue goes.

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