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eNetSouthCloud - how to cancel my order?

caiappscaiapps Member
edited October 2011 in Help

I placed my order 3 days ago, but it's still waiting for provisioning, and I opened the ticket and no one replies me. So I tried to cancel my order, and opened a dispute via PayPal, but the seller (Enterprise Networks South) does not respond.
What else I can do?

Comments

  • BeyondAllKnowledgeBeyondAllKnowledge Member

    Try submitting a ticket on the regular eNetSouth site.

  • rds100rds100 Member

    Relax, they will have to respond to the dispute. Otherwise they will loose it.

  • yomeroyomero Member

    BeyondAllKnowledge said: Try submitting a ticket on the regular eNetSouth site.

    LOL, didn't read?

  • innyainnya Member

    Did you check your spam folder?
    My case their support ticket went to spam folder.
    I have VMware vps for over a year.
    I order two openvz vps and all emails went to spam folder.

  • caiappscaiapps Member

    no. no response to my spam folder.

  • vedranvedran Veteran

    Have you checked your client area to see if your VPS is active or not?

    I never received an email from them, but you can find everything you need in the client area.

  • drmikedrmike Member

    Have you checked your client area to see if your VPS is active or not?

    Or checked the ticket itself to see if a response is in there and it just never got to you via email for whatever reason?

  • caiappscaiapps Member

    thank everyone. But no update on the client area, either.
    I am so disappointed. what kind of service this is?
    Brandon, can you say something?

  • drmikedrmike Member

    Why not post your concerns in one of their offer threads here or on the main site?

  • BeyondAllKnowledgeBeyondAllKnowledge Member

    yomero said: BeyondAllKnowledge said: Try submitting a ticket on the regular eNetSouth site.

    LOL, didn't read?

    Did you read?

    eNetSouthCloud its own contact form and email address. https://www.enscloud.com/contact/

    I suggested him to contact eNetSouth: http://www.enetsouth.com/contact.html

    It's all run by Brandon but I don't see much advertising with eNetSouthCloud and he is more active on eNetSouth so I figured that would be worth a try.

  • caiappscaiapps Member

    Thank you everyone. I got refund. First using Paypal dispute. It's good!

  • yomeroyomero Member
    edited October 2011

    caiapps said: and I opened the ticket and no one replies me.

    I guess that counts for a ticket...

    But seems solved, anyway

  • daimonbdaimonb Member

    Glad you got it sorted u probably just got missed with all the orders they had. Brandon seems like a good guy am sure it was an honest error.

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