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I used all of my monthly traffic allowance of 1 TB as soon as I could, but Servitro didn't like this
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No, that's great, but I actually wanted to hear it directly from them. Still, you're absolutely awesome!
To be fair, their terms seem to be whatever they feel like that day, not what is actually written.
Yeah, this just seems like such a pointless hill to die on for Servitro. What point is trying to be proven here? Why not give him the reduced bandwidth with a reprimand? It just seems extra punishment for a rule that the OP should have just magically known. It assumes the worst of the customer while simultaneously thinking that he should just know "do not test the speed limitations".
there's some truth to your point, but the new user also gave the provider, servitro, a good reality check.
Think more sadness is it was already completed at that point, port already limited for the entire month's what's there concern he can't bother other people yet suspended.
Stupid host, AI backed logic (Servito FYI AI always agrees with you.)
Is this policy defined somewhere?
Unless it specifically says x amount of data cannot be transferred in y amount of time, customer simply used what they paid for.
If you advertise 1TB traffic and 625Kbps after, it’s up to you to ensure the traffic is throttled after the quota. You can’t use vague terms like fair use policy and expect customers to keep track of it and suspend once crossed.
I registered specifically to speak out about this outrageous situation. I've actually been reading this forum for a long time and have purchased VPS services from three different hosting providers, none of which have ever caused me problems like this.
stupid fucking logic, why not unsuspend now? its 625kbps ffs whats the issue? whats this logic are you literally retarded
OP might max out the node's shared port with 625kbps!!!
Yeah, but then again, as you may know, I'm pretty pro-user in various threads, often taking a stance against the mainstream when I feel someone is rightfully criticising a popular host, only to see people blindly defending it because of its popularity. But in this case, I'm not so sure.
Why don't you and I get suspended for things like this?
Because we're responsible people, or at least we behave like it, whereas OP was clearly being a dick. At the same time, I understand that these super cheap deals are also someone's bread and butter. It must be incredibly frustrating to deal with shitty customers who think they own you just because they pay a few bucks for a service on a daily basis.
The message here is clear: OP, don't be a dick. And if you are, own it and accept the consequences. (that's how I see things)
Even now, in the post above, OP's stance is still "host caused me problems", completely failing to acknowledge his own role in the situation. Fuck this!
I'm happy I have not purchased any services from this provider. @Servitro what are the specs of the host system where the users vps was hosted?
This is the stupidest shit I’ve read all week 😂
If a user is promised 1 TB per month, it doesn’t matter whether they use it all in one day or spread it out over the month.
correct!
Exactly.
Why? AFAIK, you're not a problematic user, so you'd rather benefit from the host removing problematic neighbours while still enjoying decent specs at a low price.
That's only possible if problematic users like OP don't make things difficult for everyone else.
So, you wouldn't mind if a few of us hammered your host node's disks with constant 24/7
ddworkloads because, well... we paid for the disk quota?So basically provider did not like how OP used his bandwidth allocation so they suspended the VPS.
crazy
how can you possibly spot these in advance?
it's like figuring out the mindset of different emailproviders. the problem user with vps is the one who uses up the entire month's traffic in a single day. with emailproviders that assess your mindset, emails have to be scanned and read so you can figure out their mindset.
Am I wrong to draw the conclusion that the throttling doesn't actually work, so they had to suspend the VPS, otherwise (their words) he'd be using 60TB a month?
hammer of justice... crushes you overpower!
do you know the band that sings this excerpt from the lyrics?
that thought had crossed my mind, too.
unsuspend the twit and throttle him as per your own rules, why would you choose to violate your own terms and destroy your reputation?
edit: i mean if you want to carve out some rules for how much of their purchased limit they can use per day, i guess that's legit, but retroactive isn't gonna work.
Are you literally retarded like i mean it like officially as i will speak to you differently.
Dude used 200mbps/12 hour, then he SHOULD be limited to 650kbp/s how just how is that causing neighbor problems? if so what the fuck is that node oversold 10x?
This is not disk, or CPU this is BW, BW with a limit he can't abuse it there's a limit. This is like your host suspending your access to your desk after 5GB of writes.
Considering you're one of the more problematic newbies, with constant behavioural issues and an inability to engage in civil discussion, there's no need for you to speak to me at all. Outburst flagged.
pffffftttttttttttttttttttttt
U Defend the most BS but sure dw this site full of scams me you will not see me much longer anyways
Of course it's heavily oversold.
And that's not even the cheapest package. Use some common sense and have realistic expectations when buying a server, and you'll be just fine.
Refund is totally out of question, you don't push 1TB of data and demand a refund, you are clearly past this point.
Put limit in place, unsuspend user until you have clear evidence that user was doing something bad.
Also limit user from ordering more servers, however you are stuck with this one
@Servitro give the customer money back and request this thread to be closed.
Is up to customer how he will use the 1TB allowance.
Wouldn’t that be a skill issue then ? There are plenty of providers that auto throttle once the quota is up.
First they claimed the customer had "pushed 1,136 GB" of their 1TB limit, then said that 200Mb/s was "maxing out a shared port".
Something doesn't add up. Could be a skill issue.
i forgot to add, if you're really not going to unsuspend you probably should refund because that's just plain theft.
understand, i don't think he /deserves/ a refund but if you're removing his access for merely using the service he bought in a way you didn't foresee which is yet perfectly legal and legitimate you cannot keep his money without being a thief.