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Namecrane is down ?

Namecrane.com and workspace.org are down @Francisco

«13

Comments

  • KohKoh Member

    Yep. I can't access any services of namecrane too. :'(

  • LBFLBF Member

    My website on the UK DA node is still online. Email appears to be down.

  • mattsmatts Member

    https://status.namecrane.com/ hasn’t been responding, either. (CraneMail U.S. customer here.)

  • Yeah it's down for me as well gotta love a status page that does not load. Email and calendar down since early this morning. PST no email from support...

  • WebProjectWebProject Veteran
    edited November 1

    @matts said:
    https://status.namecrane.com/ hasn’t been responding, either. (CraneMail U.S. customer here.)

    status.namecrane.com is down from UK - O2 network.

  • @Francisco what's going on here?

  • I migrated away yesterday. had a feeling.

    Thanked by 1jcn50
  • mattsmatts Member

    @William said:
    I migrated away yesterday. had a feeling.

    I should have asked you when to buy an NVMe stick. 😔

    Thanked by 2jcn50 hostnoob
  • @William said:
    I migrated away yesterday. had a feeling.

    where you migrated

  • pure luck, i dont know more either, but once transatlantic links started to go haywire yesterday (traffic on some went up 1000%, see the OVH weathermap) i centralised all my shit to Norway finally

    My NL services (worldstream) are still fine.

  • maybe @Francisco is implementing plain-text feature for email/smartermail. :)

  • Looks like the DC went offline, Fiberhub is down.

  • I'm assuming there will be compensation for this outage because of the businesses being affected?

  • @bguwin2027 said: I'm assuming there will be compensation for this outage because of the businesses being affected?

    aahahahhahaa

  • @bguwin2027 said:
    I'm assuming there will be compensation for this outage because of the businesses being affected?

    What is your SLA with them?

    Thanked by 2TimboJones forest
  • @bguwin2027 said:
    I'm assuming there will be compensation for this outage because of the businesses being affected?

    Not likely - But it is a sign that you probably shouldn't be hosting anything that really matters with them given the silence. Hosting your status page on the same infrastructure as your primary billing portal seems like poor planning.

    Thanked by 2hostnoob btr_
  • it was a power outage at DC, per frantech solutions discord messages. things are starting to come back up.

  • @fredo1664 said:

    @bguwin2027 said:
    I'm assuming there will be compensation for this outage because of the businesses being affected?

    What is your SLA with them?

    I can't check cause the site is offline :frowning:

  • @monsoon73 said:

    @bguwin2027 said:
    I'm assuming there will be compensation for this outage because of the businesses being affected?

    Not likely - But it is a sign that you probably shouldn't be hosting anything that really matters with them given the silence. Hosting your status page on the same infrastructure as your primary billing portal seems like poor planning.

    Definitely gonna be moving elsewhere as this was a disappointing occurrence, I think I would've had better service with putting my own server in Ashburn's Facility. I just wanted New York for my emails and now I can't see anything for my NOC, Abuse emails, none of it.

    Thanked by 2monsoon73 analog
  • @adwebdes said:
    it was a power outage at DC, per frantech solutions discord messages. things are starting to come back up.

    shit. i really thought they would implement the plaintext option for smartermail.

  • I am surprised there isn't more uproar over the outage here...

  • MocoMoco Member

    Namecrane is back up for me as of about an hour ago.

  • @Moco said:
    Namecrane is back up for me as of about an hour ago.

    The IMAP side is not back up for me yet

  • @Francisco any comment on what happened?

  • @ypmLA77zcs said:

    @Moco said:
    Namecrane is back up for me as of about an hour ago.

    The IMAP side is not back up for me yet

    I meant the MAPI / EWS side, and my email client still reports an error

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @johnnyquestion said:
    @Francisco any comment on what happened?

    Sorry.

    The DC lost one side of their power, and since we're still riding a bit over what the 'cut off' is for proper failover, it knocked the other side at the same time. We were pending getting a power upgrade in our current cab but it became a big scheduling mess.

    The genoa's are just thirsty mofo's and use much more than even my worst estimates. Its fine though, I love them all the same.

    The current plan is to just get another rack and shift some gear around since we need to do a hardware maintenance on a couple of them anyway. Upgrading the current power would ~probably be enough, but we're out of rack space anyway, and we need the room for a new product launch.

    Their sales rep expects to have a quote back in the morning and should be able to prep & move some nodes within the next few days. I already ordered some switches so we can move quick.

    Francisco

  • ypmLA77zcsypmLA77zcs Member
    edited November 2

    How does this explain all 3 of us1.workspace.org, us2.workspace.org and eu1.workspace.org gone down yesterday?

    BTW - IMAP and MAPI / EWS accounts still don't work as of 1:35AM PST

    Thanked by 1jcn50
  • @Francisco said:

    @johnnyquestion said:
    @Francisco any comment on what happened?

    Sorry.

    The DC lost one side of their power, and since we're still riding a bit over what the 'cut off' is for proper failover, it knocked the other side at the same time. We were pending getting a power upgrade in our current cab but it became a big scheduling mess.

    The genoa's are just thirsty mofo's and use much more than even my worst estimates. Its fine though, I love them all the same.

    The current plan is to just get another rack and shift some gear around since we need to do a hardware maintenance on a couple of them anyway. Upgrading the current power would ~probably be enough, but we're out of rack space anyway, and we need the room for a new product launch.

    Their sales rep expects to have a quote back in the morning and should be able to prep & move some nodes within the next few days. I already ordered some switches so we can move quick.

    Francisco

    Hi Franciso,

    Love namecrane service . 0 spam issues so far and even after this outage i did not felt my services is down just the passwords were like re-generated which is fine .

    Thanks.

  • ypmLA77zcsypmLA77zcs Member
    edited November 2

    ...just the passwords were like re-generated which is fine .

    Fine even though there was no notification this was going to happen, and it required deleting and re-adding all mail accounts into the client? OK...

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