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Hey guys - All clients who raised a ticket have been getting updates, as thats our official support method. Silence in this thread really means nothing as we're keeping clients updated using official methods.
To add - This isn't an issue impacting all our Switzerland VM's. We have an issue with one particular server that's being looked at. Our other servers are working and this issue being reported impacts a subset of clients.
Any updates sir? It’s been nearly 6 hours and the VPS is still not online.
Updates were sent on the tickets.
We apologise for the delay on this - the issue ended up being physical and took longer than expected. Thank you for your patience.