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NameCrane Hosting Review? Anyone Using?

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Comments

  • Most of the work is managed by one man, Francisco. I can’t say it’s a one man army, since I believe he has one billing staff member and one tech staff member. This is what causes the main problem with NameCrane: slow support. You can’t get anything urgent done if Francisco is offline or away from work, because he’s the only one with permission to do the job.

    For example, say you break your website during an upgrade. The panel has backups in JetBackup, but they’re older than 12 hours, and you want to restore a very recent backup you created in cPanel yourself before the upgrade. If you open a ticket, you’ll need to wait at least 12–24 hours, and many tickets stay untouched for weeks or even months. If you check their Discord channel, you’ll get an idea.

    He has a great hardware setup, so you’ll rarely face major downtime.

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    @FavoredOne said:
    So, with DirectAdmin Reseller 50G, my custom RoundCube should run Fast, and Reliable?!

    Should be fine, i'm guessing you'd be putting RC on the shared hosting for your users?

    Also, one of my sites is a small online store that has custom apparel designs that I created. Once I find another company that can process, and print orders for me, should that site run smoothly / reliably?! B)

    Honestly, no clue. It depends what software you're using. It should be plenty fine.

    Francisco

  • EmailSite.com/valued-users > email-1.EmailSite.com, email-2., email-3., email-4., and email5. for subdomains to help with multiple Email account logins. B)

  • I edited a 10 track melody / song album. Am I allowed to have the zip of that album so people can download that? B)

  • I've read some reviews that mention a very long time for accounts to be up and running on NameCrane servers. About how long for NameCrane to migrate 8 DirectAdmin sites over? B)

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