Melbicom - absolutely terrible experience (KVM1, Vilnius)

I was told "no refunds" 3 times, even though this company finally admitted their VPS is massively oversold and non usable. Keystroke is so bad it took up to 2 minutes - if it didnt drop the ssh in that time. Support's attitude was a "prove it" style. So I did.

My last support message was: "Together with the technical department, we performed tests, according to the results of which we inform you that there are no problems on our part.
In addition, we can confirm that the host node on which the virtual server is located is not loaded."

Terrible communications, lack of accountability, "we cant" attitude.Results for: sysbench cpu, sysbench memory and a network ping listed below. It is 1vcpu/2gb ram and 20gb hdd. The numbers speak for themselves, use at your own peril @NexOasis

Prime numbers limit: 20000

Initializing worker threads...

Threads started!

CPU speed:
events per second: 349.87

General statistics:
total time: 10.0014s
total number of events: 3500

Latency (ms):
min: 2.73
avg: 2.86
max: 8.47
95th percentile: 3.02
sum: 9993.81

Threads fairness:
events (avg/stddev): 3500.0000/0.00
execution time (avg/stddev): 9.9938/0.00

Threads started!

Total operations: 4096 (13334.56 per second)

4096.00 MiB transferred (13334.56 MiB/sec)

General statistics:
total time: 0.3051s
total number of events: 4096

Latency (ms):
min: 0.06
avg: 0.07
max: 0.40
95th percentile: 0.12
sum: 302.08

Threads fairness:
events (avg/stddev): 4096.0000/0.00
execution time (avg/stddev): 0.3021/0.00

--- 195.238.126.196 ping statistics ---
102 packets transmitted, 21 received, 79.4118% packet loss, time 102811ms
rtt min/avg/max/mdev = 33.271/33.633/34.164/0.269 ms