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Hackers remotely defrost refrigerators at hundreds of French supermarkets

'Unprecedented' cyberattack targets refrigeration units at hundreds of French supermarkets

Hundreds of French supermarket chains were targeted overnight Sunday to Monday in a cyberattack that affected the refrigerators of up to 200 Intermarché stores and almost 100 Coopérative U locations, according to the retailers. Carrefour said that 80 of its supermarkets had also been hit.

Major French supermarket chains Intermarché, Coopérative U and Carrefour were hit by a cyberattack that caused their refrigerators to defrost, the two retailers told AFP on Monday.

Some 150-200 Intermarché shops were targeted in the attack, along with almost 100 Coopérative U outlets, they said.

Paris prosecutors confirmed the attack, which reportedly also hit other major chains, and also indicated it had prompted fire outbreaks.

The chief executive of Cooperative U, Dominique Schelcher, described the attack as "unprecedented" and confirmed the cyberattack had affected refrigeration systems since Sunday night. ....
https://www.france24.com/en/france/20261012-french-supermarket-chains-say-cyberattack-shut-down-refrigerators

Thanked by 2host_c mp11
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Comments

  • Several supermarkets were forced to discard fresh and frozen food, Intermarché said, and have yet to estimate the losses. The Paris prosecutor has opened an investigation.

    https://www.euronews.com/2026/10/12/hundreds-of-french-supermarkets-hit-by-cyberattack-on-refrigeration-systems

    Thanked by 1jsg
  • Yep, saw it as well. Sad, I would never support this type of hacking when there is plenty of hunger in the world. Yes, this food will probably not contribute to the solution but still wasting food is meh.

  • rpqurpqu Member

    Why you would connect your freezer to the internet?

  • @rpqu said:
    Why you would connect your freezer to the internet?

    Management probably want to monitor the temps for food safety

    Thanked by 2buggedout rpqu
  • zedzed Veteran

    france in turmoil, yea shitty wasteful.

  • HostDZireHostDZire Patron Provider, Veteran

    This is a shitty thing to do as a hacker. I mean, you could do a lot of things, but this?

    Thanked by 1Tony40
  • why defrost when you can run coin miner on them.

  • @rpqu said:
    Why you would connect your freezer to the internet?

    Absolutely connect them to the network, but only the sensors. Temp control legit should be done in person, not remotely. Having the senors hooked up to some system that can remote ping people will save companies millions as they can react before the food defrost/go bad.
    Also they probably had there whole network infected and lost all data they have. Wonder if the hacker did this to distract them company while they steal everything.

  • Reach before defrost, funny. What about fire?

  • host_chost_c Patron Provider, Top Host, Megathread Squad
    edited October 12

    @Tony40 said:

    'Unprecedented' cyberattack targets refrigeration units at hundreds of French supermarkets

    Hundreds of French supermarket chains were targeted overnight Sunday to Monday in a cyberattack that affected the refrigerators of up to 200 Intermarché stores and almost 100 Coopérative U locations, according to the retailers. Carrefour said that 80 of its supermarkets had also been hit.

    Major French supermarket chains Intermarché, Coopérative U and Carrefour were hit by a cyberattack that caused their refrigerators to defrost, the two retailers told AFP on Monday.

    Some 150-200 Intermarché shops were targeted in the attack, along with almost 100 Coopérative U outlets, they said.

    Paris prosecutors confirmed the attack, which reportedly also hit other major chains, and also indicated it had prompted fire outbreaks.

    The chief executive of Cooperative U, Dominique Schelcher, described the attack as "unprecedented" and confirmed the cyberattack had affected refrigeration systems since Sunday night. ....
    https://www.france24.com/en/france/20261012-french-supermarket-chains-say-cyberattack-shut-down-refrigerators

    @JohnFilch123 said: Yep, saw it as well. Sad, I would never support this type of hacking when there is plenty of hunger in the world. Yes, this food will probably not contribute to the solution but still wasting food is meh.

    There should be some ethics in hacking, i mean, hospitals, railway, food or infrastructure is a bit far for my view.

    I mean, the fuq is wrong with some, I get that some think it is cool to do that for "reasons" , yet there should be some kind of limits.

    Imagine taking down traffic lights on a busy day in NYC, or any other metropol, should the "smart guys" be accounted for murder as a result of lives lost in accidents?

    Thanked by 1jsg
  • I never understand why these things need to be connected to the internet. Sure, having a central place to monitor/control is probably nice but give it its own network with a "server" in the backroom. If you want to monitor it remotely, send all the sensor data elsewhere from that server so there's only read access.

    Thanked by 2Plioser netomx
  • rpqurpqu Member

    @snowman11 said:

    @rpqu said:
    Why you would connect your freezer to the internet?

    Management probably want to monitor the temps for food safety

    That's understandable. However, it's supposed to be someone else job while tidying mess. In fact, a read only logging suffice. Cranking up the refrigeration isn't energy efficient when someone left the door open.

    @host_c said:

    @JohnFilch123 said: Yep, saw it as well. Sad, I would never support this type of hacking when there is plenty of hunger in the world. Yes, this food will probably not contribute to the solution but still wasting food is meh.

    There should be some ethics in hacking, i mean, hospitals, railway, food or infrastructure is a bit far for my view.

    I mean, the fuq is wrong with some, I get that some think it is cool to do that for "reasons" , yet there should be some kind of limits.

    Imagine taking down traffic lights on a busy day in NYC, or any other metropol, should the "smart guys" be accounted for murder as a result of lives lost in accidents?

    We can't assume people to have the same morality with us. For example, the copper thieves that stole cables for few hundred bucks while it costs the society tens of thousands, if not more in economic losses.

    Thanked by 1host_c
  • KnightHiderKnightHider Member
    edited October 12

    Lets have a Smart Fridge, someone said. What can go wrong.

    Thanked by 2forest jsg
  • layer7layer7 Member, Host Rep, LIR

    Hi,

    well... if this would be another 20000000th hack of what ever company, no one will know it as no one will talk about it, as its simply no news.

    So if you want, as a hacker/hacking group, to get some attention, then do something that people will talk about....

    In other words: this thread is part of the public attention that will motivate the next hacking (group) targeting something similar :-)

    In other words #2: less food for the trolls = less trolls.

    And in case someone was not yet sure about missing moral values nowadays... well... welcome to the planet earth in the year 2026 nice to see you crawls outside of your cave... please enjoy the result and pinnacle of human evolution :-) <3

    Thanked by 3host_c rpqu jsg
  • deserved. maybe put your nuclear power plant on the open internet next time for more funsies!

    Thanked by 1rpqu
  • ohh my icecream :'(

  • xvpsxvps Member
    edited October 13

    @rpqu said:
    Why you would connect your freezer to the internet?

    Supermarket freezers and refrigerators are connected to the internet to allow for centralized control, energy optimization, automated defrost cycles, and remote troubleshooting. Instead of managing every single cooling unit manually, supermarkets use centralized control panels that connect to the internet.

    In this case hackers exploited outdated firmware on Danfoss refrigeration controllers.

    (Don't forget to start a Danfoss rant/alternatives thread and replace the cooling system in your broom closet datacenter.)

    Thanked by 1Tony40
  • @xvps said:

    @rpqu said:
    Why you would connect your freezer to the internet?

    Supermarket freezers and refrigerators are connected to the internet to allow for centralized control, energy optimization, automated defrost cycles, and remote troubleshooting. Instead of managing every single cooling unit manually, supermarkets use centralized control panels that connect to the internet.

    In this case hackers exploited outdated firmware on Danfoss refrigeration controllers.

    the question still stands... why is it connected to the internet. you can realize that all without internet access

  • xvpsxvps Member
    edited October 13

    @Mainfrezzer said:

    @xvps said:

    @rpqu said:
    Why you would connect your freezer to the internet?

    Supermarket freezers and refrigerators are connected to the internet to allow for centralized control, energy optimization, automated defrost cycles, and remote troubleshooting. Instead of managing every single cooling unit manually, supermarkets use centralized control panels that connect to the internet.

    In this case hackers exploited outdated firmware on Danfoss refrigeration controllers.

    the question still stands... why is it connected to the internet. you can realize that all without internet access

    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

  • NeoonNeoon Community Contributor, Veteran

    For some reason, this reminds me of the basement ISP we had.
    He had a printer on the same LAN, someone started to make it randomly print shit.

    Thanked by 1reimuoao
  • rpqurpqu Member

    @xvps said:>
    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

    Grocery retailers are antiquated industry. They're stuck with the "if it's not broken then don't do anything" mindset, despite opting for expensive botnet addons. Sure, it will save money. But, it exposed them to unnecessary risks. This could have been mitigated with remote hands.

  • xvpsxvps Member
    edited October 13

    @rpqu said:

    @xvps said:>
    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

    Grocery retailers are antiquated industry. They're stuck with the "if it's not broken then don't do anything" mindset, despite opting for expensive botnet addons. Sure, it will save money. But, it exposed them to unnecessary risks. This could have been mitigated with remote hands.

    Of course, automate something to reduce man hours ... and then use remote hands as the solution.

    You have an amazingly unique way of not letting logic interfere with your opinions.

  • rpqurpqu Member
    edited October 13

    @xvps said:

    @rpqu said:

    @xvps said:>
    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

    Grocery retailers are antiquated industry. They're stuck with the "if it's not broken then don't do anything" mindset, despite opting for expensive botnet addons. Sure, it will save money. But, it exposed them to unnecessary risks. This could have been mitigated with remote hands.

    Of course, automate something to reduce man hours ... and then use remote hands as the solution.

    You have an amazingly unique way of not letting logic interfere with your opinions.

    Hmm, let me get this straight
    1. temperature of chiller/freezer read-only: safe
    2. modifying target temp., power cycling through internet: dangerous without proper maintenance

    Do #2 with remote hands

  • its part of the 'ai is bad' narrative, which is everywhere in the mainstream. The coming regulations will keep Europe in its medieval times.

  • This is why i believe : "Anything that Marketed "Smart Shit" were actually Stupid.

    Making basic stuff need connected to internet are just a dumbass idea

  • jenkkijenkki Veteran

    Due to the events taking place in the country, someone decided to show the strikers that they were not alone.

  • zedzed Veteran

    @rpqu said:

    @xvps said:

    @rpqu said:

    @xvps said:>
    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

    Grocery retailers are antiquated industry. They're stuck with the "if it's not broken then don't do anything" mindset, despite opting for expensive botnet addons. Sure, it will save money. But, it exposed them to unnecessary risks. This could have been mitigated with remote hands.

    Of course, automate something to reduce man hours ... and then use remote hands as the solution.

    You have an amazingly unique way of not letting logic interfere with your opinions.

    Hmm, let me get this straight
    1. temperature of chiller/freezer read-only: safe
    2. modifying target temp., power cycling through internet: dangerous without proper maintenance

    Do #2 with remote hands

    yea but you have to imagine how it was marketed to the c-suite, one secretary mashing a button in a web interface vs. potential remote hands for 500k stores to adjust a freezer case temperature.

    we can say obviously this shit shouldn't have been on the internet but if you've had a job you know how these things work irl man.

  • Thanked by 2rpqu itzsenu
  • stable_geniusstable_genius Member
    edited October 13

    @Kevinf100 said:

    @rpqu said:
    Why you would connect your freezer to the internet?

    Absolutely connect them to the network, but only the sensors. Temp control legit should be done in person, not remotely. Having the senors hooked up to some system that can remote ping people will save companies millions as they can react before the food defrost/go bad.
    Also they probably had there whole network infected and lost all data they have. Wonder if the hacker did this to distract them company while they steal everything.

    The owners hope that one day they will be able to control everything using AI and fire as many people as they can, they hope to fire everyone eventually.

    To achieve that goal they need to control everything remotely not just the ability to read sensors.

    The risks were calculated and deemed as worth taking.

  • @zed said:

    @rpqu said:

    @xvps said:

    @rpqu said:

    @xvps said:>
    The technicians are often third party companies, and the system is build to make things easy and save money, not overcomplicate everything.

    Internet connection isn't a problem as long as it's made secure, and the software get updated.

    It gives more sense to ask:

    Why have they not updated the firmware?

    And why do most of you make the same mistake with your servers, switches, firewalls etc.?

    Grocery retailers are antiquated industry. They're stuck with the "if it's not broken then don't do anything" mindset, despite opting for expensive botnet addons. Sure, it will save money. But, it exposed them to unnecessary risks. This could have been mitigated with remote hands.

    Of course, automate something to reduce man hours ... and then use remote hands as the solution.

    You have an amazingly unique way of not letting logic interfere with your opinions.

    Hmm, let me get this straight
    1. temperature of chiller/freezer read-only: safe
    2. modifying target temp., power cycling through internet: dangerous without proper maintenance

    Do #2 with remote hands

    yea but you have to imagine how it was marketed to the c-suite, one secretary mashing a button in a web interface vs. potential remote hands for 500k stores to adjust a freezer case temperature.

    we can say obviously this shit shouldn't have been on the internet but if you've had a job you know how these things work irl man.

    It's 2026, they should be able to use most employees but at least management at minumum to be the "remote hands." I mean, they already use computers (most are *nix thinclients) for the checkout/all the systems so it shouldn't be that hard to design something simple. When I worked in restaurants, everything was handled with employees/management except actual repairs which then "professionals" were called in. Those repairs couldn't happen over the internet...

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