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HostingBy.Design VPS (NL): how do they handle DMCA / copyright complaints in practice?

2qwasdfwe2qwasdfwe Member
in General

Hi all,

I’m considering a VPS from HostingBy.Design in Netherlands and wanted to ask about their abuse handling before committing.

For anyone who has received a DMCA or copyright complaint on an HBD VPS or dedi:

  • How long did they give you to respond (24h, 48h, longer)?
  • Was the VPS suspended or null-routed while the complaint was open, or did they just forward the notice?
  • Did anyone get their service terminated after a first complaint, or is there some kind of warning system like on their app hosting?

I’d also welcome general experiences with their support response times on abuse tickets.

Thanks in advance!

Comments

  • tenebriouslypuissanttenebriouslypuissant Member

    I’m surprised hosts don’t implement a FEE per dmca inquiry or an automatic escalation or denial.

    Or 419 scam baiting style create a shifting requirement form

  • khnielsenkhnielsen Member

    Our abuse policies are the same across all of our products

    1. You get 24hours to reply, with some leeway if its not a normal thing for your account
    2. Depends on the abuse type, if its copyright you're not suspended unless you don't react but if its more serious kinds like malware, spam or similar then the instance is blocked right away
    3. We don't terminate people on the first offence no, we will act though if you ignore our guidelines and keep abusing our services

    I'm not a client, merely the owner but the people that have used our services can attest to our policies being fairly relaxed so long as clients adhere to our terms

    Thanked by 12qwasdfwe
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