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Anyone else having issues with SolidVPS? / Solidvps.com down?

24

Comments

  • rpqurpqu Member

    @zikeji said:
    I want to get off Mr. Bones wild ride.

    Haha you forget this

    @ScreenReader

  • Whomp whomp

  • Still down over here ;_;

  • @jackboy said:
    Still down over here ;_;

    same here :(

  • Digital3Digital3 Member
    edited September 3


    I am getting constant up and down alerts every few minutes from my monitor…

  • I wonder if we will beat the record today.

  • KeyGenMeKeyGenMe Member
    edited September 3

    @jackboy said:
    I wonder if we will beat the record today.

    Please don’t jinx it, man! Let’s just enjoy the peace and pray to the uptime gods instead. We don't need any new records today! 😂

  • Pretty weird situation. My Tampa VM has been available most of the day,
    Hetrix Tools reports 5 outages today less than an hour an 15 minutes total. Hoping that it gets worked out for the rest of you guys before too much longer. I know they've had a hard time on the forum here recently, but I still find my services to be valuable, even with the downtime. I understand why others might feel differently.

  • @deafcon said:
    Pretty weird situation. My Tampa VM has been available most of the day,
    Hetrix Tools reports 5 outages today less than an hour an 15 minutes total. Hoping that it gets worked out for the rest of you guys before too much longer. I know they've had a hard time on the forum here recently, but I still find my services to be valuable, even with the downtime. I understand why others might feel differently.

    Thanks man, coming up on 12 hours solid down time during a week day. Heavily considering moving after this :( hopefully nobody can blame me.

    Thanked by 1oloke
  • @jackboy said:

    @deafcon said:
    Pretty weird situation. My Tampa VM has been available most of the day,
    Hetrix Tools reports 5 outages today less than an hour an 15 minutes total. Hoping that it gets worked out for the rest of you guys before too much longer. I know they've had a hard time on the forum here recently, but I still find my services to be valuable, even with the downtime. I understand why others might feel differently.

    Thanks man, coming up on 12 hours solid down time during a week day. Heavily considering moving after this :( hopefully nobody can blame me.

    After 12 hours in one day no one can blame you for switching.

  • Digital3Digital3 Member
    edited September 3


    Has anyone opened a ticket with SolidVPS? Maybe they are not even tracking :D
    (For real though, if they are not active here and the client portal is offline - welp 12 hours and counting)

    Things happen, 100% uptime is unrealistic, but no communication is concerning.

  • zedzed Veteran

    @deafcon said:
    Pretty weird situation. My Tampa VM has been available most of the day,
    Hetrix Tools reports 5 outages today less than an hour an 15 minutes total. Hoping that it gets worked out for the rest of you guys before too much longer. I know they've had a hard time on the forum here recently, but I still find my services to be valuable, even with the downtime. I understand why others might feel differently.

    if it's bgp maybe it's certain subnets not all of their tampa infra? (i haven't looked into it at all, just thinks)

  • @Digital3 said:

    Has anyone opened a ticket with SolidVPS? Maybe they are not even tracking :D
    (For real though, if they are not active here and the client portal is offline - welp 12 hours and counting)

    Things happen, 100% uptime is unrealistic, but no communication is concerning.

    Hard to open a ticket when their whole website and platform is hosted out of their Tampa location, which is down :/

  • Digital3Digital3 Member
    edited September 3

    @jackboy said:

    @Digital3 said:

    Has anyone opened a ticket with SolidVPS? Maybe they are not even tracking :D
    (For real though, if they are not active here and the client portal is offline - welp 12 hours and counting)

    Things happen, 100% uptime is unrealistic, but no communication is concerning.

    Hard to open a ticket when their whole website and platform is hosted out of their Tampa location, which is down :/

    I know, was a joke.

    Seems to only be a network issue (they might not even have control to fix themselves). At least the hardware is working fine (OS state/uptime remains throughout checks during small online pockets).

  • @zed said:

    @deafcon said:
    Pretty weird situation. My Tampa VM has been available most of the day,
    Hetrix Tools reports 5 outages today less than an hour an 15 minutes total. Hoping that it gets worked out for the rest of you guys before too much longer. I know they've had a hard time on the forum here recently, but I still find my services to be valuable, even with the downtime. I understand why others might feel differently.

    if it's bgp maybe it's certain subnets not all of their tampa infra? (i haven't looked into it at all, just thinks)

    I was thinking the same, but why the up and down for mine then? This is over my head, but I'd assume that it's either announced or it's not.

  • I2on4ldI2on4ld Member
    edited September 4

    It is down for me too, today is full down.
    Yesterday was up and down for me and when it's up i managed to open ticket to their customer support, but all i got that they are insist said the problem is at my internet connection and not at their end.
    I said my internet connection works fine and only your website and your VPS the connection problem existed, but still they are saying all ok at their end..
    Until i found this thread and i'm right, the problem is not only at my connection,

    Because now i cannot open their website at all, so i cannot open any ticket..

    But i make a post on their bhw sales thread here:
    https://www.blackhatworld.com/seo/solidseovps-65-locations-seo-hosting-3-95-blazing-fast-vps-dedicated-servers.895279/post-21187308

    I hope can get good response there, have no idea where and how to send my info and complain to them

  • @I2on4ld said:
    It is down for me too, today is full down.
    Yesterday was up and down for me and when it's up i managed to open ticket to their customer support, but all i got that they are insist said the problem is at my internet connection and not at their end.
    I said my internet connection works fine and only your website and your VPS the connection problem existed, but still they are saying all ok at their end..
    Until i found this thread and i'm right, the problem is not only at my connection,

    Because now i cannot open their website at all, so i cannot open any ticket..

    But i make a post on their bhw sales thread here:
    https://www.blackhatworld.com/seo/solidseovps-65-locations-seo-hosting-3-95-blazing-fast-vps-dedicated-servers.895279/post-21187308

    I hope can get good response there, have no idea where and how to send my info and complain to them

    I am in the neighborhood if anybody knows where they actually are physically. Can't believe they are still down. After reading your story I think I might start to move everything over tonight, it will just be a disaster when the other server comes back online :(

  • @rpqu said:

    @zikeji said:
    I want to get off Mr. Bones wild ride.

    Haha you forget this

    @ScreenReader

    ok that was spooky, made me jump since i have no solidvps chicken

    Thanked by 1zejjnt
  • rpqurpqu Member

    @ScreenReader said:

    @rpqu said:

    @zikeji said:
    I want to get off Mr. Bones wild ride.

    Haha you forget this

    @ScreenReader

    ok that was spooky, made me jump since i have no solidvps chicken

    LOL

  • Are they shutting down and taking off? I only renewed two months ago, and my server hasn't even reached its expiration date.

  • If I was using them in a non-Tampa location, these events would make me consider moving.

    I am also debating a charge back and file a complaint at this rate. What a headache - no wonder they stopped using these forums. Can't even cancel my plan since their website doesn't load.

  • Came out of lurker mode after about a decade to comment here ....

    ... and this is why I hate it when a provider's payment portal forces you to "Link" a Paypal (aka setup a "Billing Agreement" aka "subscription").

    i.e., if you are contemplating moving on, you have a remember to disable it or you could get charged after the service is terminated.

    Anyway, their service has been good while it has lasted and I do hope they recover from this ... but it is not looking good at all

    back to lurker mode I go

  • didn't they increase VM pricing some time ago?

  • It must only be their Florida location. My server in LT is still up.

    beszel

    Thanked by 1zejjnt
  • I emailed them at [email protected] , [email protected] and [email protected] this morning and no reply yet so far..

    How about serverhost, anyone have review on them or maybe have better vps provider suggestion?

    I'm start thinking to terminate this solidvps and move on to new vps since this have been 2 days i can't access their vps and website.. i can't afford any longer because will damage my works and reputation to my clients

  • forestforest Member
    edited September 4

    Why?

    @I2on4ld said: How about serverhost, anyone have review on them or maybe have better vps provider suggestion?

    ServerHost is very cheap but CPU steal can be insanely high. Like up to 90%. It's worth it for the price if you're getting the $11/year deal. Otherwise I'd stay away.

    Thanked by 1I2on4ld
  • Servers in EU locations are up and running, but their website down for two days... must be something serious, fire in datacenter?

  • I started to migrate already, if it isn't back up before 6am EST (I am in St. Pete across the bridge), I can't have my clients down for a second day and will point the domains at the new servers and request a refund from solid.

  • coldcold Member

    Looks like there’s a problem with this site

    The server at my.solidvps.com sent back an error: 522 No Reason Phrase

  • As soon as I found out solid wasn't using these forums any more, I knew they were not going to be good to deal with. If a provider doesn't stay on LET, they aren't worth using.

    Thanked by 1I2on4ld
This discussion has been closed.