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Our cloud is live: hourly Cloud VMs, Managed Kubernetes & VPS, and up to 4x your credit

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Comments

  • rarecloudrarecloud Member, Patron Provider

    @zed said:
    maybe you can get 5x credit valid for 30 days now lol

    This is our offer... 4x. It's about customers to try services at low prices and see how's going. This is why it's one time, it's not recurring, and it's for 60 days. In 60 days you have enough time to buy multiple services, even order for multiple years in advance and that's it.

    Thanked by 1lovelyserver
  • rarecloudrarecloud Member, Patron Provider

    @karrywart said:
    The servers are down, We got sudden email about Bucharest location storage faults issue and Migrating the servers without notice from VPS server to "cloud VM" and No notice beforehand to take the Backup and we are still waiting for response from support to give us backup our data, and then suddenly other email comes saying your cloud VM is exhausted topup within 48 hrs to avoid suspension whats going on actually? We are already on vps server renewed till 2027 and want to migrate to the Netherlands DC, @rarecloud kindly help in this matter we have all trust kept in you.

    We taken backups for all VPSs in Bucharest. Please open a support ticket if you need help or more details.

    P.S.: It was an urgent decision, not something calculated. It was a big risk of data loss, some of you knows that we had issues with storage there multiple times. We decided to close that location, was a custom configuration, a bad storage design.

  • rarecloudrarecloud Member, Patron Provider

    @MahdiMirzadeh said:
    I wish I looked them up before seeing this post:
    https://lowendbox.com/blog/rarecloud-returns-to-lowendbox-with-a-rebuilt-cloud-platform-new-console-kubernetes-mcp-and-up-to-4x-credit/

    I was so excited about the promotion that went ahead with no research... they have such bad trust pilot reviews and community members here have posted horrible experiences/down times as well

    this is just sad

    How it's going for you? As I said it above, all our services are online and working great.
    There are indeed, some particular issues, there and there, like everybody has sometimes, but everything is solved quickly.

  • rarecloudrarecloud Member, Patron Provider

    @CacheMeOutside said:

    @Scioner said:
    For me it was a short notice, but it was there.

    I've opened a ticket, asked for keeping my plan as it is, but in different location (email had instructions to do so). Was provided with two options - full wipe, but instant recreation, or keeping data, but ETA is unknown.

    Proceeded with first option, VPS was recreated, plan and price was kept as it is.

    I'd say it was handled pretty good if only the notice wasn't that short.

    Same here. It was handled very quickly.

    Thanks

  • rarecloudrarecloud Member, Patron Provider

    @song123 said:
    @rarecloud How can I renew my server subscription in advance? I couldn't find the renewal button.

    Yes, you can renew it in advance. You have a button to Renew in the top of the VPS page, near the other buttons like stop, start, cancel, etc.

  • rarecloudrarecloud Member, Patron Provider

    @Scioner said:
    For me it was a short notice, but it was there.

    I've opened a ticket, asked for keeping my plan as it is, but in different location (email had instructions to do so). Was provided with two options - full wipe, but instant recreation, or keeping data, but ETA is unknown.

    Proceeded with first option, VPS was recreated, plan and price was kept as it is.

    I'd say it was handled pretty good if only the notice wasn't that short.

    Thank you for your feedback, we really appreciate it.

  • rarecloudrarecloud Member, Patron Provider

    @KeyGenMe said:

    @emperor said:

    @Scioner said: Proceeded with first option

    Same. Just i wanted RO location. The bad part is now @rarecloud comment that the RO location with older hw will be shut down, and mine is in Timișoara on old hw.. i guess another migrate will follow soon.

    What made you decide against Constanta?

    This will not happen overnight. We will not close Timisoara or Constanta for the moment, we will upgrade the hardware most likely. We also want to upgrade all our old hardware and we want to move to Cloud from normal virtualisation.

    Thanked by 2KeyGenMe lovelyserver
  • av30av30 Member
    edited August 30

    do you allow Windows self OS or I have to use Windows VPS. ? I could not find option to Mount .iso File ...

  • LEBUserJoeLEBUserJoe Member

    @rarecloud said:

    @ovanwodrex990 said:

    @lui said:

    @LEBUserJoe said:
    so u get 300 for 100, but the 300 expires in 60 days, gg.

    Yeah, bummer.

    @ovanwodrex990 said:
    Tickets #49790

    21/3/2006 :/

    It has been 5 months without a resolution.

    Rarecloud, please handle the ticket.

    Yes, I signed up for the annual promotion with the cashback offer.

    I’ve sent emails four or five times now; they’ve taken the money but are ignoring the issue.

    But they kept advertising because they needed money!!!.

    Please provide the ticket ID so I can check.
    We are replying and solving everything, but some of the tickets requires a manager confirmation, and when we have promotions we get hundreds of tickets, requests, migrations, refunds, etc.

    How about instead of a fake credit that lasts 3 month, you provide an actual discount, or 1year+

  • ovanwodrex990ovanwodrex990 Member

    @rarecloud said:

    @ovanwodrex990 said:

    @lui said:

    @LEBUserJoe said:
    so u get 300 for 100, but the 300 expires in 60 days, gg.

    Yeah, bummer.

    @ovanwodrex990 said:
    Tickets #49790

    21/3/2006 :/

    It has been 5 months without a resolution.

    Rarecloud, please handle the ticket.

    Yes, I signed up for the annual promotion with the cashback offer.

    I’ve sent emails four or five times now; they’ve taken the money but are ignoring the issue.

    But they kept advertising because they needed money!!!.

    Please provide the ticket ID so I can check.
    We are replying and solving everything, but some of the tickets requires a manager confirmation, and when we have promotions we get hundreds of tickets, requests, migrations, refunds, etc.

    KPD-931562

  • av30av30 Member

    @av30 said:
    do you allow Windows self OS or I have to use Windows VPS. ? I could not find option to Mount .iso File ...

    Ticket ID: #DAC-863590
    Subject: OS Issue
    Status: On Hold
    Not answered in last 24 hrs...

  • coldcold Member

    @rarecloud said:

    @Th3 said:
    Server outages again. 7 hours with no response from support. No resolution to the server issue. Nothing.....

    @cold said:

    @MahdiMirzadeh said:
    I wish I looked them up before seeing this post:
    https://lowendbox.com/blog/rarecloud-returns-to-lowendbox-with-a-rebuilt-cloud-platform-new-console-kubernetes-mcp-and-up-to-4x-credit/

    I was so excited about the promotion that went ahead with no research... they have such bad trust pilot reviews and community members here have posted horrible experiences/down times as well

    this is just sad

    such providers shouldn't be tolerated here. but as long as they pay they can do whatever they won't

    We have hundreds of servers most of them with 300-400 days uptime, some even more.
    As normal, something might go wrong with some servers , these are individual issues that are being solved.

    all 300 together 300 uptime so each 1 day, because I add almost all your location and never had more than 45 days uptime

  • coldcold Member

    @rarecloud said:

    @Th3 said:
    Server outages again. 7 hours with no response from support. No resolution to the server issue. Nothing.....

    @cold said:

    @MahdiMirzadeh said:
    I wish I looked them up before seeing this post:
    https://lowendbox.com/blog/rarecloud-returns-to-lowendbox-with-a-rebuilt-cloud-platform-new-console-kubernetes-mcp-and-up-to-4x-credit/

    I was so excited about the promotion that went ahead with no research... they have such bad trust pilot reviews and community members here have posted horrible experiences/down times as well

    this is just sad

    such providers shouldn't be tolerated here. but as long as they pay they can do whatever they won't

    We have hundreds of servers most of them with 300-400 days uptime, some even more.
    As normal, something might go wrong with some servers , these are individual issues that are being solved.

    all 300 together 300 uptime so each 1 day, because I add almost all your location and never had more than 45 days uptime

  • TandoorTandoor Member

    And Rarecloud romania again down, and wont start. Been down more than 8 hours now. @rarecloud did make a ticket

  • emperoremperor Veteran

    @rarecloud whats with timisoara goes offline every couple days ?

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