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Comments
For me it was a short notice, but it was there.
I've opened a ticket, asked for keeping my plan as it is, but in different location (email had instructions to do so). Was provided with two options - full wipe, but instant recreation, or keeping data, but ETA is unknown.
Proceeded with first option, VPS was recreated, plan and price was kept as it is.
I'd say it was handled pretty good if only the notice wasn't that short.
Your website is down, and my Japanese VPS is down too.
Same. Just i wanted RO location. The bad part is now @rarecloud comment that the RO location with older hw will be shut down, and mine is in Timișoara on old hw.. i guess another migrate will follow soon.
What made you decide against Constanta?
Lower ping
How many /24's do you have? I will get as many as you have!
The servers are down, We got sudden email about Bucharest location storage faults issue and Migrating the servers without notice from VPS server to "cloud VM" and No notice beforehand to take the Backup and we are still waiting for response from support to give us backup our data, and then suddenly other email comes saying your cloud VM is exhausted topup within 48 hrs to avoid suspension whats going on actually? We are already on vps server renewed till 2027 and want to migrate to the Netherlands DC, @rarecloud kindly help in this matter we have all trust kept in you.
rareuptime
also you guys just buy vps without checking looking glass first?
shit still down and no answer to tickets, im glad ive canceled everything with this useless provider
Tickets #49790
21/3/2006
It has been 5 months without a resolution.
Rarecloud, please handle the ticket.
5 months? Sounds like it's time to let it go, pal.
so u get 300 for 100, but the 300 expires in 60 days, gg.
Yeah, bummer.
Same here. It was handled very quickly.
Which data center do you use in Silicon Valley?
maybe you can get 5x credit valid for 30 days now lol
We can't connect to the server. We put in a service ticket, but nobody's gotten to it yet.
Your server panel is not reachable right now. This is usually temporary on our side, not a problem with your VPS. Try again in a few minutes or contact support.
Virtualizor HTTP 502 on act=restart
{
"ok": false,
"error": {
"code": "BACKEND_UNAVAILABLE",
"message": "Virtualizor SSO failed (HTTP 502)."
}
}
+1
Yeah. "Our cloud is live:" - except when it isn't
I wish I looked them up before seeing this post:
https://lowendbox.com/blog/rarecloud-returns-to-lowendbox-with-a-rebuilt-cloud-platform-new-console-kubernetes-mcp-and-up-to-4x-credit/
I was so excited about the promotion that went ahead with no research... they have such bad trust pilot reviews and community members here have posted horrible experiences/down times as well
this is just sad
such providers shouldn't be tolerated here. but as long as they pay they can do whatever they won't
@cold I thought there was a barrier to entry for posting promotions/deals but it seems like it's not like that anymore
@rarecloud How can I renew my server subscription in advance? I couldn't find the renewal button.
Server outages again. 7 hours with no response from support. No resolution to the server issue. Nothing.....
Yes, still available, but it works only once per client.
Yes, I signed up for the annual promotion with the cashback offer.
I’ve sent emails four or five times now; they’ve taken the money but are ignoring the issue.
But they kept advertising because they needed money!!!.
We have hundreds of servers most of them with 300-400 days uptime, some even more.
As normal, something might go wrong with some servers , these are individual issues that are being solved.
Please open a support ticket, and my colleagues will help you out.
https://rarecloud.io/datacenters/
https://rarecloud.io/datacenters/silicon-valley-us/
Please provide the ticket ID so I can check.
We are replying and solving everything, but some of the tickets requires a manager confirmation, and when we have promotions we get hundreds of tickets, requests, migrations, refunds, etc.