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DeluxHost.net | 2 Years on LET | Offers from €6/year! | NVMe | New Client Area + Freebie | NL/DE

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Comments

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:
    I repeat, I've been doing your tasks like a child for weeks now. If the issue isn't resolved, I'll post screenshots for everyone to see on all forums. Let users see how you deceive them.

    Is the ticket you sent me about a freebie you requested? Did I misunderstand or what? 🤔

  • zGatozGato Member

    @DeluxHost it's been a month and I'm tired of dealing with this low-effort support, to be honest.

    Either have someone competent enough to read 2 lines check #TMSLM9B891U64 or refund my whole account and get rid of me. It's honestly too tiring even for a "dummy" dev box.

    Thanked by 3vhvvx777 Starnberg donb
  • DeluxHostDeluxHost Member, Patron Provider

    @zGato said:
    @DeluxHost it's been a month and I'm tired of dealing with this low-effort support, to be honest.

    Either have someone competent enough to read 2 lines check #TMSLM9B891U64 or refund my whole account and get rid of me. It's honestly too tiring even for a "dummy" dev box.

    Let me check this for you

  • edmarhubedmarhub Member

    @edmarhub said:
    bro @DeluxHost csn you check this ticket #: 19449

    bro @DeluxHost your support told me to cancel my service so that the refund will be processed then after I cancelled he ghosted me like 3 days already 😅, better fix your issues first before creating new promotions!

  • DeluxHostDeluxHost Member, Patron Provider

    @edmarhub said:

    @edmarhub said:
    bro @DeluxHost csn you check this ticket #: 19449

    bro @DeluxHost your support told me to cancel my service so that the refund will be processed then after I cancelled he ghosted me like 3 days already 😅, better fix your issues first before creating new promotions!

    Refunds are processed within 7 business days, don't worry, they haven't forgotten about you. :)

  • vhvvx777vhvvx777 Member

    @zGato said:
    @DeluxHost it's been a month and I'm tired of dealing with this low-effort support, to be honest.

    Either have someone competent enough to read 2 lines check #TMSLM9B891U64 or refund my whole account and get rid of me. It's honestly too tiring even for a "dummy" dev box.

    My friend, no one will give you your money back. When their servers went down, I tried to get a refund, but they refused. Then they announced that it would be a disaster. And now, after some time, I can't even get my bonus. This company is a bunch of scammers.

  • StarnbergStarnberg Member

    @Starnberg said:

    @DeluxHost said:

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

    Good to hear, thanks, looking forward to the resolution (already saw that my two VPSes have forcibly been killed and restarted, I guess that is part of the resolution procedure...)

    What about the other two items:

    • Analysis report from the network outage about two weeks ago that was supposed to be made available on the status page.
    • Review, and addressing of the ongoing high steal situation (5 out of my 6 VPSes are affected, so to me, this isn't just a rare thing, and I am looking forward to a proactive resolution).

    Thanks!

    @DeluxHost, still hoping for an answer, please.

  • ScionerScioner Member
    edited August 28

    @vhvvx777 said:
    I repeat, I've been doing your tasks like a child for weeks now. If the issue isn't resolved, I'll post screenshots for everyone to see on all forums. Let users see how you deceive them.

    I am kinda tired to be DeluxHost's defender. But holy shit, are you for real?

    Like... Not only you sond as MJJ at worst, but you don't provide any context. "They are bad". Ok, it can be. But why? Explain yourself.

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:

    @zGato said:
    @DeluxHost it's been a month and I'm tired of dealing with this low-effort support, to be honest.

    Either have someone competent enough to read 2 lines check #TMSLM9B891U64 or refund my whole account and get rid of me. It's honestly too tiring even for a "dummy" dev box.

    My friend, no one will give you your money back. When their servers went down, I tried to get a refund, but they refused. Then they announced that it would be a disaster. And now, after some time, I can't even get my bonus. This company is a bunch of scammers.

    Your bonus was given... it was the 10G port, as the bonus is random, which is why you didn't see it, but in any case I should have fixed it now to try to accommodate you.

    We have no problem giving refunds if there is a reason and they are requested respectfully.

    Thanked by 1Scioner
  • edmarhubedmarhub Member

    @DeluxHost said:

    @edmarhub said:

    @edmarhub said:
    bro @DeluxHost csn you check this ticket #: 19449

    bro @DeluxHost your support told me to cancel my service so that the refund will be processed then after I cancelled he ghosted me like 3 days already 😅, better fix your issues first before creating new promotions!

    Refunds are processed within 7 business days, don't worry, they haven't forgotten about you. :)

    paypal refunds are typically immediate once initiated.

    my main concern is that I still haven't received any confirmation from support that the refund has been submitted.

    could you please check if it has actually been processed on your end?

  • ScionerScioner Member

    @DeluxHost said:
    Your bonus was given... it was the 10G port, as the bonus is random, which is why you didn't see it, but in any case I should have fixed it now to try to accommodate you.

    We have no problem giving refunds if there is a reason and they are requested respectfully.

    Oh god, they are complaining about THE BONUS?

    Thanked by 1Mainfrezzer
  • vhvvx777vhvvx777 Member

    @Scioner said:

    @vhvvx777 said:
    I repeat, I've been doing your tasks like a child for weeks now. If the issue isn't resolved, I'll post screenshots for everyone to see on all forums. Let users see how you deceive them.

    I am kinda tired to be DeluxHost's defender. But holy shit, are you for real?

    Like... Not only you sond as MJJ at worst, but you don't provide any context. "They are bad". Ok, it can be. But why? Explain yourself.

    Dude, I had a downtime and $400 in damages. I asked for a refund for three servers. I said, "Take them back and give me my money back." I hardly use their servers since I moved to NetCup. They refused to refund me. Maybe they'll reimburse me for the damages. I provided them with the facts about the losses, but they said it's your problem. That's the kind of service you want. Deluxe is a place where you'll waste your money and time. If anyone is interested, I'll give away 3 servers for 15 bucks, for another 8 months.

  • DeluxHostDeluxHost Member, Patron Provider

    @Starnberg said:

    @Starnberg said:

    @DeluxHost said:

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

    Good to hear, thanks, looking forward to the resolution (already saw that my two VPSes have forcibly been killed and restarted, I guess that is part of the resolution procedure...)

    What about the other two items:

    • Analysis report from the network outage about two weeks ago that was supposed to be made available on the status page.
    • Review, and addressing of the ongoing high steal situation (5 out of my 6 VPSes are affected, so to me, this isn't just a rare thing, and I am looking forward to a proactive resolution).

    Thanks!

    @DeluxHost, still hoping for an answer, please.

    There should be some updates on the status page

  • DeluxHostDeluxHost Member, Patron Provider

    @Scioner said:

    @DeluxHost said:
    Your bonus was given... it was the 10G port, as the bonus is random, which is why you didn't see it, but in any case I should have fixed it now to try to accommodate you.

    We have no problem giving refunds if there is a reason and they are requested respectfully.

    Oh god, they are complaining about THE BONUS?

    On the ticket he sent me the problem seems to be that one, so I don't understand what he's referring to

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:

    @Scioner said:

    @vhvvx777 said:
    I repeat, I've been doing your tasks like a child for weeks now. If the issue isn't resolved, I'll post screenshots for everyone to see on all forums. Let users see how you deceive them.

    I am kinda tired to be DeluxHost's defender. But holy shit, are you for real?

    Like... Not only you sond as MJJ at worst, but you don't provide any context. "They are bad". Ok, it can be. But why? Explain yourself.

    Dude, I had a downtime and $400 in damages. I asked for a refund for three servers. I said, "Take them back and give me my money back." I hardly use their servers since I moved to NetCup. They refused to refund me. Maybe they'll reimburse me for the damages. I provided them with the facts about the losses, but they said it's your problem. That's the kind of service you want. Deluxe is a place where you'll waste your money and time. If anyone is interested, I'll give away 3 servers for 15 bucks, for another 8 months.

    So you're talking about something different from what you sent me? If you give me the right ticket, I can help you, refund you, or help you, it doesn't matter to me sir

  • vhvvx777vhvvx777 Member

    I just received my promised bonus. Why did you spend three weeks bothering me until I reached this forum? Why couldn't you have fulfilled your promises right away?

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:
    I just received my promised bonus. Why did you spend three weeks bothering me until I reached this forum? Why couldn't you have fulfilled your promises right away?

    It was given, but not what you asked for, this was the misunderstanding with the team, now it's solved.

  • vhvvx777vhvvx777 Member

    @DeluxHost said:

    @vhvvx777 said:
    I just received my promised bonus. Why did you spend three weeks bothering me until I reached this forum? Why couldn't you have fulfilled your promises right away?

    It was given, but not what you asked for, this was the misunderstanding with the team, now it's solved.

    Yes, after contacting this forum, you deleted this conflict.

  • StarnbergStarnberg Member
    edited August 28

    @DeluxHost said:

    @Starnberg said:

    @Starnberg said:

    @DeluxHost said:

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

    Good to hear, thanks, looking forward to the resolution (already saw that my two VPSes have forcibly been killed and restarted, I guess that is part of the resolution procedure...)

    What about the other two items:

    • Analysis report from the network outage about two weeks ago that was supposed to be made available on the status page.
    • Review, and addressing of the ongoing high steal situation (5 out of my 6 VPSes are affected, so to me, this isn't just a rare thing, and I am looking forward to a proactive resolution).

    Thanks!

    @DeluxHost, still hoping for an answer, please.

    There should be some updates on the status page

    Ok, there is something about the steal there now, thanks.

    Still hoping for an answer on the network issue two weeks ago, looking for the report you promised. Still can't find it.

  • ScionerScioner Member

    @vhvvx777 said:
    Dude, I had a downtime and $400 in damages.

    Yeah, lol. Reading this damaged my income by 20 cents and 30 iq.

    Thanked by 1NotFoundException
  • RURRUR Member

    order #20255

  • RURRUR Member

    order #20021

  • agentmishraagentmishra Member, Host Rep

    Order #20193

    freebies please

  • youtooyoutoo Member

    @DeluxHost said:

    @youtoo said:

    @DeluxHost said:

    @youtoo said:
    Why is the processing speed of your work orders so slow? My VPS was shut down three times this month, but you failed to figure out the reason. It was shut down again today, and even after an urgent work order was initiated, it still hasn't been handled within 6 hours.

    On what offer you are?

    9536782109

    This is my order. Do you want to take a look at the work order I sent? And up to now, it still hasn't been resolved.

    ok thanks, need to check

    I'm really at a loss. Yesterday you restarted my VPS and I was able to access it. But today it's no longer accessible. However, the control panel shows everything is normal, but no one is handling it.

  • StarnbergStarnberg Member

    @Starnberg said:

    @DeluxHost said:

    @Starnberg said:

    @Starnberg said:

    @DeluxHost said:

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

    Good to hear, thanks, looking forward to the resolution (already saw that my two VPSes have forcibly been killed and restarted, I guess that is part of the resolution procedure...)

    What about the other two items:

    • Analysis report from the network outage about two weeks ago that was supposed to be made available on the status page.
    • Review, and addressing of the ongoing high steal situation (5 out of my 6 VPSes are affected, so to me, this isn't just a rare thing, and I am looking forward to a proactive resolution).

    Thanks!

    @DeluxHost, still hoping for an answer, please.

    There should be some updates on the status page

    Ok, there is something about the steal there now, thanks.

    Still hoping for an answer on the network issue two weeks ago, looking for the report you promised. Still can't find it.

    @DeluxHost, sad to see that you keep ignoring my asking about the report about the network outage about two weeks ago that you promised. In the future, please don't complain about people pointing out that you promise much, but keep little.

  • u574jghu574jgh Member
    edited August 31

    hi

  • u574jghu574jgh Member

    Order: #20410

  • b6DsUrNto3wEb6DsUrNto3wE Member

    Order: #8138242087
    +1 GB RAM
    Happy 2nd Anniversary!

  • dreamfactdreamfact Member

    9051651415

  • dreamfactdreamfact Member

    8690172264

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