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DeluxHost.net | 2 Years on LET | Offers from €6/year! | NVMe | New Client Area + Freebie | NL/DE

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Comments

  • Order #7579393859
    1st Priority : +1 GB RAM
    2nd Priority : +1 vCore

  • rivera2023rivera2023 Member
    edited August 26

    @DeluxHost issue a refund for the unsatisfactory service
    you are significantly late with 7 business day deadline
    Ticket #TMSMZ4W8BNG8Y

  • Order: #1501546679

  • donlucadonluca Member
    edited August 27

    Order #7281334246
    +1GB RAM
    if possible, thanks!

    Thanked by 1emmakihwele
  • StarnbergStarnberg Member
    edited August 27

    @DeluxHost said: the status page will list what happened as soon as we have everything in hand and are sure.

    @DeluxHost, any update on this? Can't find anything yet on the status page that I'd relate to the issues that this post was referring to.

    Thanks!

  • StarnbergStarnberg Member
    edited August 27

    @DeluxHost said: we will soon be conducting more thorough checks on all nodes, even those without issues, to limit CPU abuse and potential problems

    @Deluxhost, any update on this? When will this happen? So we know by when the issue should be solved from your end, so we know we need to raise a ticket when the issue still persists after that.

    Thanks!

  • @DeluxHost

    Hello, I'm interested in a F Series — Intel NVMe VPS. Do you have an option for Custom ISO and VNC support from client panel / browser?

  • @theTramp said: Custom ISO and VNC support from client panel / browser?

    since they use default configuration VirtFusion, yes

    Thanked by 1theTramp
  • Order #2226124495 — +1 GB RAM preferred, thank you!

  • @DeluxHost Hi, following up on my post from Aug 14 (https://lowendtalk.com/discussion/comment/4848180/#Comment_4848180) — Order #19836 / Invoice #1408-6445-2026 (2 servers on this invoice). No bonus seems to have been applied yet, it's been over a week now. Could you please check and confirm? Thanks!

  • Order # 4228577087

    +1 vCore

  • Order #4228577087

    +1 vCore

  • youtooyoutoo Member

    Why is the processing speed of your work orders so slow? My VPS was shut down three times this month, but you failed to figure out the reason. It was shut down again today, and even after an urgent work order was initiated, it still hasn't been handled within 6 hours.

  • Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

  • DeluxHostDeluxHost Member, Patron Provider

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

  • DeluxHostDeluxHost Member, Patron Provider

    @youtoo said:
    Why is the processing speed of your work orders so slow? My VPS was shut down three times this month, but you failed to figure out the reason. It was shut down again today, and even after an urgent work order was initiated, it still hasn't been handled within 6 hours.

    On what offer you are?

  • DeluxHostDeluxHost Member, Patron Provider

    @user0990 said:
    @DeluxHost Hi, following up on my post from Aug 14 (https://lowendtalk.com/discussion/comment/4848180/#Comment_4848180) — Order #19836 / Invoice #1408-6445-2026 (2 servers on this invoice). No bonus seems to have been applied yet, it's been over a week now. Could you please check and confirm? Thanks!

    Can you please open a ticket for this sir?

  • DeluxHostDeluxHost Member, Patron Provider

    @NotFoundException said:

    @theTramp said: Custom ISO and VNC support from client panel / browser?

    since they use default configuration VirtFusion, yes

    Yes, thanks!

  • youtooyoutoo Member

    @DeluxHost said:

    @youtoo said:
    Why is the processing speed of your work orders so slow? My VPS was shut down three times this month, but you failed to figure out the reason. It was shut down again today, and even after an urgent work order was initiated, it still hasn't been handled within 6 hours.

    On what offer you are?

    9536782109

    This is my order. Do you want to take a look at the work order I sent? And up to now, it still hasn't been resolved.

  • DeluxHostDeluxHost Member, Patron Provider

    @youtoo said:

    @DeluxHost said:

    @youtoo said:
    Why is the processing speed of your work orders so slow? My VPS was shut down three times this month, but you failed to figure out the reason. It was shut down again today, and even after an urgent work order was initiated, it still hasn't been handled within 6 hours.

    On what offer you are?

    9536782109

    This is my order. Do you want to take a look at the work order I sent? And up to now, it still hasn't been resolved.

    ok thanks, need to check

  • @DeluxHost said:

    @Starnberg said:
    Anyone else having network issues in Frankfurt, noticeably elevated packet loss and jitter?

    We are already working on it sir :)

    Thanks anyway for the report

    Good to hear, thanks, looking forward to the resolution (already saw that my two VPSes have forcibly been killed and restarted, I guess that is part of the resolution procedure...)

    What about the other two items:

    • Analysis report from the network outage about two weeks ago that was supposed to be made available on the status page.
    • Review, and addressing of the ongoing high steal situation (5 out of my 6 VPSes are affected, so to me, this isn't just a rare thing, and I am looking forward to a proactive resolution).

    Thanks!

  • bro @DeluxHost csn you check this ticket #: 19449

  • I don't recommend this scam company; don't deal with them under any circumstances. My servers were down for over a month. The owners promised compensation, and I left a positive review as the administration requested. After receiving the review, they wrote a ticket stating that I wasn't complying with the terms of the promotion. If you don't want to be scammed, don't contact them. This company is an outright scam.

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:
    I don't recommend this scam company; don't deal with them under any circumstances. My servers were down for over a month. The owners promised compensation, and I left a positive review as the administration requested. After receiving the review, they wrote a ticket stating that I wasn't complying with the terms of the promotion. If you don't want to be scammed, don't contact them. This company is an outright scam.

    what? scam? what do you mean?

    What is your ticket ID?

  • TMSZTMT771E7W. Your support and I've been brainwashed for over a week now. You're liars and scammers.

  • Guys, beware of this service if you don't want to be scammed.

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:
    TMSZTMT771E7W. Your support and I've been brainwashed for over a week now. You're liars and scammers.

    I saw the ticket, it should be resolved now.. I just think the words should be dosed a little more, I don't see anything dramatic, but something that can be resolved in a few seconds.

    let me know please

  • @DeluxHost said:

    @vhvvx777 said:
    TMSZTMT771E7W. Your support and I've been brainwashed for over a week now. You're liars and scammers.

    I saw the ticket, it should be resolved now.. I just think the words should be dosed a little more, I don't see anything dramatic, but something that can be resolved in a few seconds.

    let me know please

    Guys, your staff has been misleading me for over two weeks. I wrote four threads according to your rules to push your thread up, and now I'm getting replies again that I don't comply with the rules. And you're trying to prove to me that you're not scammers.Maybe you could post all the screenshots of your tech support correspondence for me so the community can evaluate it.

  • DeluxHostDeluxHost Member, Patron Provider

    @vhvvx777 said:

    @DeluxHost said:

    @vhvvx777 said:
    TMSZTMT771E7W. Your support and I've been brainwashed for over a week now. You're liars and scammers.

    I saw the ticket, it should be resolved now.. I just think the words should be dosed a little more, I don't see anything dramatic, but something that can be resolved in a few seconds.

    let me know please

    Guys, your staff has been misleading me for over two weeks. I wrote four threads according to your rules to push your thread up, and now I'm getting replies again that I don't comply with the rules. And you're trying to prove to me that you're not scammers.Maybe you could post all the screenshots of your tech support correspondence for me so the community can evaluate it.

    There was definitely a misunderstanding about the new freebie assignment system, support could have handled it better, but it's still something solvable and nothing extremely serious.

  • I repeat, I've been doing your tasks like a child for weeks now. If the issue isn't resolved, I'll post screenshots for everyone to see on all forums. Let users see how you deceive them.

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