Comments

• Khoi_CodeTot Member

  2:40AM

  @rarecloud any updates?
• JerryLiao Member

  3:02AM

  Same here! SSH is completely unresponsive and the new control panel is stuck loading.
• GPoe Member

  4:03AM edited 4:03AM

  JP VPS Down too. @rarecloud
• asterfi Member

  4:51AM

  @rarecloud Same for me. tried rebooting server via Console API and in Web UI, always "Virtualizor network error: fetch failed".
  Any updates?
• dbadude Member

  6:37AM

  My Hongkong and Tokyo vps-es are also unresponsive. I filed a ticket too.
• JohnFilch123 Member

  6:52AM

  Constanța is up.
• Khoi_CodeTot Member

  7:08AM

  Ticket response but no changes.

  Currently, there is an issue with the node on which your VPS is hosted. Our technical team is already working to resolve the issue.

  We will update you once the issue has been resolved and the server is back online. We apologize for the inconvenience and appreciate your patience.

  Regards,
  Justin
• dbadude Member

  7:35AM

  rarecloud rebooted my vps, all is good and working again. just ask for reboot vps in support ticket
  thank you Justin @rarecloud .
• dbadude Member

  7:36AM edited 7:38AM

  anyway something fishy is happening when multiple datacenter don't work suddenly. Infrastructure shouldnt have a single point of failure.
• HaniehOstad Member

  7:38AM

  Germany location down too. SSH completely unresponsive and the control panel is stuck loading.
• Khoi_CodeTot Member

  7:45AM

  Their console's control panel still down, and only the JP vps is up now. See a response from a ticket, ping up.
• CacheMeOutside Member

  7:45AM

  Can confirm - even the high level console is not loading vps info. Down 90m now.
• GPoe Member

  8:21AM edited 8:21AM

  @GPoe said:
  JP VPS Down too. @rarecloud

  JP VPS UP online and working fine.
• CacheMeOutside Member

  8:33AM

  EU is still down with mgmt panel unavailable.
• ikxs Member

  9:31AM

  Frankfurt is still down
• ralf Member

  9:59AM

  My JP VPS is down, but seemingly only went down at 6:36 this morning (3:30 ago), so later than the initial report here.

  I also just spotted that it was down for 22 hours last week (which I didn't notice as I was on holiday).
• dbadude Member

  10:09AM

  tokyo + > @ralf said:

  My JP VPS is down, but seemingly only went down at 6:36 this morning (3:30 ago), so later than the initial report here.

  I also just spotted that it was down for 22 hours last week (which I didn't notice as I was on holiday).

  downtimes on holidays suck
• stable_genius Member

  10:51AM edited 10:56AM

  New Complementary Offer

  Rarecloud double or triple your downtime.

  You have all been chosen as winners, you don't have to pay more.

  Thanked by 2ralf Nekopara
• CacheMeOutside Member

  10:57AM

  Such a widespread outage would warrant some quick update to acknowledge the situation - but there is complete radio silence as it seems - usually this is not a good sign. Regular network/hardware issues are mostly local to sites, but this one has bigger impact.