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Comments
First of all, I have already acknowledged that I do not fully understand Karvl’s billing system. In fact, that is the entire reason I made this post—to discuss how unclear the billing system is to me.
I also posted a screenshot of the bill above, which showed a balance of $21.54. I checked it again just now, and the current amount has changed to $19.03.
And I am clearly not the only person who finds Karvl’s billing system confusing. Another person in the replies said that even after using Karvl for six months, they still do not understand how the billing works.
Second, I did not create another account to engage in any kind of “account swapping” or to bypass the rules. I created it solely because my original account was completely locked and I could not access any of its features, including the support ticket system. After I used the second account to submit a support ticket, that account was deleted as well.
Hello, what are we arguing about today? Tldr needed.
It's like this: a vendor agreed to supply 300 apples a month for $150
You took 200 on a single week. Then, he write that you owe him around 125 apples for $500. You make complaints at apples trading community, one day later, it was said you owe him 115 apples for $460
I think we should give him oranges instead.
Oh right, I forgot you don't have the emailed invoices because it was a sold account.
If the service is cheap and the support is poor, no one will dare to use it.This is not the case anymore, the service may be unfairly priced and may fall.