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BuyVM Affiliate Withdrawal Request Ignored for Nearly 6 Months – Still No Response (#901626)
Hi @Francisco
I'm hoping to get some visibility on this since I've had zero luck through tickets, live chat, and Discord.
I have a single affiliate withdrawal reward that's been pending since February — that's almost six months now — and in all this time, not a single ticket or email has been picked up or replied to by anyone on the team.
Since the original ticket went unanswered, I've had to open several follow-up tickets over the months just trying to get someone's attention. Here's the list, none of which have received any staff reply:
901626 – Open (latest follow-up)
995007 – Open (follow-up)
503500 – Open (follow-up)
892891 – Open (follow-up)
391973 – Customer-Reply
568210 – Closed (no resolution)
734642 – Closed (no resolution)
I've tried every channel available — support tickets, email, live chat, Discord, and now here on the forum — and have not received a single response in nearly half a year. I understand things can get busy, but total silence for this long on a paid-out reward is pretty rough.
Could someone from the team please take a look and let me know what's happening? Happy to provide any additional info needed. Thanks in advance.
Comments
Why would you have multiple tickets in an open state simultaneously? Just follow-up one weekly?
That's 4.5-5.5 months. Screenshot?
may be a national holiday in iran
@Murv may know more
when they ignore you for 6 months, you kind of try more than just a new reply to an ignored ticket.
Doesn't make sense to me tbh
no we're just getting bombed
help is on the way Murv hang tight
deadpool inc
You can tag @Francisco . I think they do them in batches and not on request nowadays, I think my last one I waited a bit (maybe a month?).
Is 1 not enough just to reply?
everybody super concerned about number of tickets, who cares if no response for 6 months. oh sorry 5.5 months. fuckin let lol.
Interesting. He sells 2c 8g for $34/m and doesn't have $60 to pay affiliate?
i think up to 2 years is a reasonable time to wait
@Francisco the vps business isn't really vps business, but transit provider. Just ask @tentor @3K33
huh
Yeah, isn't that the reason why hosts looking for buyvm? Buyvm is so famous, I know it for the first time not from here, not from reddit, X, or other social media
I thought it was to play with any
cast and because they don't have totalitarian ToS
OP isn't wrong.
Akash & I haven't been on top of it as much this year. We've done I think 1 or 2 draw outs this year, but we were very consistent with it almost always being the week of the 20th prior. That's on us.
I'll get on his butt and get things rolling out this/next week and make sure we get back on a proper schedule.
Francisco
I heard thats what @emgh also does.
I don't wait half a year between my sessions though
It always shocks me that there’s been so many tickets regarding slow Aff payments.
Swift payouts will only encourage the affiliate to push the hosts company more?
It always shocks me providers are so laxidasical about paying out money owed for referrals brought their way.
Should have redflagged as incompetence and moved on after the second request without response.
Yeah, honestly I'm always interested in what's up on the backend. Some sort of company bureaucracy? Takes 2 mins to payout affiliates if it's over PayPal. I've always paid out in minutes.
Thanks so much for the quick help, @Francisco ! You submitted a ticket on my behalf over at Cloudzy, and I'm happy to report the payment has already come through today.
Really appreciate you stepping in and getting this sorted after months of silence. Marking this as resolved — thanks again!
Yep I handled pay out on everyone on Tuesday or so.
Thanks,
Francisco
It is how they are wired in the brain to function like that bro