Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!


New on LowEndTalk? Please Register and read our Community Rules.

All new Registrations are manually reviewed and approved, so a short delay after registration may occur before your account becomes active.

verycloud - poor service

saamkuusaamkuu Member

I bought a bundle of servers on verycloud.fr

The terms of service clearly state that their FUP allows for 100 TB of traffic per unit; if this limit is exceeded, the speed is reduced to 100 Mbps for the remainder of the month, and this applies to only one unit.

Two weeks after the purchase, I suddenly received a notification about instability on the servers I’d bought there; it turned out they’d capped my speed at 50 Mbps. At that time, traffic usage on the heaviest server was 14 TB, while on the least-loaded one it was only 6 TB.
I contacted support, and they told me I had been throttled.
I cited their own rules, and they acknowledged their mistake, unblocked my speed, apologized, and said I was right and that they wouldn’t limit me again as long as I followed the rules.

A week later, I noticed that my servers were limited again (even though usage hadn’t had time to increase significantly), and this time they aren’t responding at all.

Thanked by 1forest

Comments

  • rpqurpqu Member

    100TB? Consider OVHer

  • barbarosbarbaros Member

    What is your use case to consume that much BW in such short time on a VPS?

  • saamkuusaamkuu Member

    @barbaros said:
    What is your use case to consume that much BW in such short time on a VPS?

    VPN, i have a need for petabytes, but I distribute it across a large number of nodes, with only 20-40 TB/month on each.

  • saamkuusaamkuu Member

    @rpqu said:
    100TB? Consider OVHer

    I already have one, but I need different networks

Sign In or Register to comment.