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Is anyone else unable to access my.hostcram.com panel?

zlowenzlowen Member

I cannot open the HostCram management panel my.hostcram.com at all right now, so I’m unable to log in and manage my server.
I’ve emailed their support team for troubleshooting, and I’d like to check if other HostCram users are facing this same outage issue.
Please let me know if your panel is also down, thanks a lot.

Thanked by 1Shakib

Comments

  • forestforest Member

    Yep, it's down for me as well. Cloudflare error 522. Just wait until it's back up.

    Thanked by 2JasonM Shakib
  • zlowenzlowen Member

    Maybe my VPS is also on this server, because my vps can't be accessed either.> @forest said:

    Yep, it's down for me as well. Cloudflare error 522. Just wait until it's back up.

    Thanked by 1Shakib
  • FubukiFubuki Member
    Thanked by 1Shakib
  • MatthewMaMatthewMa Member

    same with me ...

    @Shakib

    The official dashboard link (https://my.hostcram.com/dashboard/login/) is inaccessible. Cloudflare is throwing a 522 error.

    I am able to log into https://cloud.hostcram.com/, but my VPS is completely missing from my account list. Instead, the page displays the error message: "Uh oh! We can't reach your node."

    and on this page: https://cloud.hostcram.com/nodes, there is a node lost connetction:

    mercury AMD Ryzen 9 7900 @ 5.40 GHz null    null
    
    Thanked by 1Shakib
  • zlowenzlowen Member

    @MatthewMa said:
    same with me ...

    @Shakib

    The official dashboard link (https://my.hostcram.com/dashboard/login/) is inaccessible. Cloudflare is throwing a 522 error.

    I am able to log into https://cloud.hostcram.com/, but my VPS is completely missing from my account list. Instead, the page displays the error message: "Uh oh! We can't reach your node."

    and on this page: https://cloud.hostcram.com/nodes, there is a node lost connetction:

    mercury AMD Ryzen 9 7900 @ 5.40 GHz null null

    It should have been 8 or 9 hours since the outage. I don't know if the administrator went to bed and didn't reply to the email.

    Thanked by 1Shakib
  • JasonMJasonM Member

    yes, its down for me too.

    Thanked by 1Shakib
  • MatthewMaMatthewMa Member

    anyone can call @Shakib , my English is not good !

    Thanked by 1Shakib
  • ShakibShakib Member, Patron Provider

    mercury node is fine, all data is intact.

    I suspect the 10G network card is dead, or the port name has changed.

  • MatthewMaMatthewMa Member

    @Shakib said:
    mercury node is fine, all data is intact.

    I suspect the 10G network card is dead, or the port name has changed.

    Finnally , we are waiting!

    My business site is on this, lost for more than 10 hours now ..

    Thanked by 1Shakib
  • ShakibShakib Member, Patron Provider

    As per our DC team, there was a switch issue that has now been resolved.

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