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Yet another complaint about HostSlick—please respect each other.

Here is how the situation unfolded:

Intending to continue using the service, I did not cancel the automatic PayPal payment.
The automatic payment went through in early May (though the VPS did not auto-renew at that time due to a delayed delivery); a few days later, HostSlick announced that the VPS would no longer support renewals. So, that automatic renewal payment got stuck there.

Consequently, I submitted a support ticket requesting a refund and attempted to contact HostSlick through various channels, including forum DMs, Facebook, and email. It took a full month to receive an initial response to the ticket. Now—half a month after that initial reply—I have once again lost contact with HostSlick, even though I notice that he read the forum almost daily......

Out of full respect for the supplier, I waited for a month and a half; I ask that the supplier also show corresponding respect to the customer.

@HostSlick

Comments

  • Well known scam

  • AlyxAlyx Member, Host Rep

    Why don't just do a refund via PayPal?
    Would have been resolved in a week and would have saved you from a lot of drama.

  • Respect for .... what?

  • nghialelenghialele Member

    Sahur

  • Respect? the relationship with providers is transactional. Rarely you make friends.
    You pay, they give (good) service. When something in this process breaks, end of story.

  • tongtongtongtong Member

    @Alyx said:
    Why don't just do a refund via PayPal?
    Would have been resolved in a week and would have saved you from a lot of drama.

    Since PayPal disputes result in additional fines for merchants, I always try to resolve issues by negotiating directly with them.

  • tongtongtongtong Member

    @itachikonoha said:
    Respect for .... what?

    Respect each other's time.

  • tongtongtongtong Member

    @luckypenguin said:
    Respect? the relationship with providers is transactional. Rarely you make friends.
    You pay, they give (good) service. When something in this process breaks, end of story.

    I didn't express myself clearly; what I mean is that respect each other's time. I have already shown plenty of patience to hostslick.

  • @tongtong said:

    @luckypenguin said:
    Respect? the relationship with providers is transactional. Rarely you make friends.
    You pay, they give (good) service. When something in this process breaks, end of story.

    I didn't express myself clearly; what I mean is that respect each other's time. I have already shown plenty of patience to hostslick.

    You should just chargeback now. You've given them plenty of time to resolve your issue without incurring extra costs, but they don't seem to care so you shouldn't either.

  • RIYADRIYAD Member, Patron Provider

    @tongtong said:

    @Alyx said:
    Why don't just do a refund via PayPal?
    Would have been resolved in a week and would have saved you from a lot of drama.

    Since PayPal disputes result in additional fines for merchants, I always try to resolve issues by negotiating directly with them.

    Thanked by 1nghialele
  • defaultdefault Veteran

    HostSlick as provider is dead, gone, finished. It even ended up its plans of hosting for lifetime. It has ceased to be. It is long buried, pushing up the daisies of bitter memory, with a burning soul in the endless fires of hate from customers. In such scenario, there is no need for respect.

    With regards to the refund, maybe you should accept your loss as a lesson to check your PayPal agreements from time to time, just like you probably check your bank account from time to time. Without such loss or lesson, you won't remember to check next time, so you'll repeat that mistake again. This is why you should see this loss as a good and useful reminder, especially important nowadays when the world's economy is going bad due to our "grateful" politics.

    Anyway, as a side note: nowadays we have online calendars offered for free by almost every email and hosting provider, usable for triggering even notifications on a small computer which you carry every day with you (also known as smartphone). Use those calendars to remind you to check automated payments done through PayPal, bank account, financial institutions, or other online platforms, every few months or so.

    Thanked by 1Mik3y326
  • zedzed Member

    @default said: With regards to the refund, maybe you should accept your loss as a lesson to check your PayPal agreements from time to time, just like you probably check your bank account from time to time. Without such loss or lesson, you won't remember to check next time, so you'll repeat that mistake again. This is why you should see this loss as a good and useful reminder, especially important nowadays when the world's economy is going bad due to our "grateful" politics.

    maybe you could read the literal first line of the post before writing your essay.

  • defaultdefault Veteran
    edited 11:56AM

    @zed said:

    @default said: With regards to the refund, maybe you should accept your loss as a lesson to check your PayPal agreements from time to time, just like you probably check your bank account from time to time. Without such loss or lesson, you won't remember to check next time, so you'll repeat that mistake again. This is why you should see this loss as a good and useful reminder, especially important nowadays when the world's economy is going bad due to our "grateful" politics.

    maybe you could read the literal first line of the post before writing your essay.

    Yeah, my bad. Sorry. I did not process that when reading this at my morning coffee. It is interesting though that the customer had a service to begin with. I assumed he did not have a service, because this is already a failed provider from past complaints on LET, so obviously I did not read carefully.

    Thanked by 1zed
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