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Home › Providers › Outages
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hosthatch outage

miHoYomiHoYo Member
in Outages

One of my two LA VPS servers is down.

Luckily, Uptime Kuma is running on the other server which is still alive, so I got an alert.
I also cannot access the https://cloud.hosthatch.com console.

What can I do? Pray?

Comments

  • tentortentor Member, Host Rep

    @miHoYo said:
    I also cannot access the https://cloud.hosthatch.com console.

    Works for me.

  • miHoYomiHoYo Member
    edited June 13

    @tentor said: Works for me.

    I get an error when I try to log in.
    Maybe it's some kind of control panel bug related to my account or VPS.

    Thanked by 1oloke
  • budi1413budi1413 Veteran

    can access console, but cannot login: 500 Internal Server Error

    Thanked by 1oloke
  • hades_corpshades_corps Member

    @miHoYo said:

    @tentor said: Works for me.

    I get an error when I try to log in.
    Maybe it's some kind of control panel bug related to my account or VPS.

    I did have issue with CF capcha put me in a login loop, I had to use Edge instead. Not 500 like yours though.

  • olokeoloke Member, Host Rep

    I also get HTTP error 500 just after logging in to @hosthatch console.

    However our monitors didn't record any downtime of hosthatch LA recently.

    Thanked by 3miHoYo KeyGenMe buggedout
  • twiigltwiigl Member

    Same for me, I just wanted to check, why my machine went offline and I can't even check or file a ticket :/

  • webcraftwebcraft Veteran

    @twiigl said:
    Same for me, I just wanted to check, why my machine went offline and I can't even check or file a ticket :/

    I think you can send them a mail but I expect them to be aware oft it now anyways.

  • deqideqi Member

    Can confirm, post Login empty Page

  • fatchanfatchan Member, Host Rep

    Also happened ~1 week ago, same isssue of 500 after login. Resolved itself within a day. All my services are up but I did want to check in on one of my tickets which I guess I can't do right now. :sweat_smile:

    Thanked by 1oloke
  • totoybilbobagginstotoybilbobaggins Member

    I'm having this issue now, doesn't matter the browser I use, can't login to the panel or to even create a ticket.

  • TimboJonesTimboJones Member

    Are you all in Asia on VPN's?

  • olokeoloke Member, Host Rep

    After sending @hosthatch an email with a link to this thread, I got a response just after midnight UTC saying the issue has been fixed.
    The panel is indeed accessible now.

    Thanked by 8Fuukuyo ravi buggedout KeyGenMe tumble fatchan forest Pwner
  • tumbletumble Member

    Some servers but not others were inaccessible for me. All working now.

  • drizbodrizbo Member

    I keep having network outages on one my VPSs in Netherlands. Anyone else or just me?

    Its almost daily, with few minutes outage, then back to normal.

  • snevskysnevsky Member
    edited July 17

    @hosthatch
    cloud.hosthatch.com has been down again for over an hour

    upd: Fixed

    Thanked by 1miHoYo
  • marventaniremarventanire Member

    how often are these outages?

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