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purevoltage

Anyone else happen to have slow customer service with Purevoltage, or is it just me? Their portal is also down for maintenance during business hours which doesn't quite help :/

Comments

  • apollo15apollo15 Member

    All good here

    Using it for a few years

    Thanked by 1PureVoltage
  • LumonixLumonix Member
    edited June 9

    @apollo15 said:
    All good here

    Using it for a few years

    hmm, I guess I just have had an unfortunate experience then. might have to vote with my wallet and find someone else :/

  • conceptconcept Member
  • stouferzstouferz Member

    theyre absolute dog shit and sketchy

  • s0n1cs0n1c Member

    @stouferz said:
    theyre absolute dog shit and sketchy

    i see a pattern

  • SwiftnodeSwiftnode Member, Patron Provider, LIR

    We previously used them for transit in Dallas, support was always very quick to respond. Perhaps reach out to them on discord.

    Thanked by 1PureVoltage
  • gatewaysentryllcgatewaysentryllc Member, Patron Provider

    Pure voltage response times are great, try there livechat.

    Thanked by 1PureVoltage
  • PureVoltagePureVoltage Member, Patron Provider

    @Lumonix said:
    Anyone else happen to have slow customer service with Purevoltage, or is it just me? Their portal is also down for maintenance during business hours which doesn't quite help :/

    Support can always be reached via email, Even during maintenance windows. This maintenance done today during business hours for a security patch.

    Looking at your tickets I seen your main issue was involving upstream propagation of your IP announcements. Sometimes this takes a little bit longer to have upstream providers update their filters.

    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    Thanked by 1thane
  • edited June 9

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Thanked by 2s0n1c JohnFilch123
  • @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

    For immediate release: No

    :D

  • edited June 9

    @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

    For immediate release: No

    :D

    Pheeewww, that's a relief but what about all the other hosts on LET? Maybe they are absolute dog shit and sketchy?? When you think about it this is actually quite the rabbit hole...

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

    For immediate release: No

    :D

    Pheeewww, that's a relief but what about all the other hosts on LET? Maybe they are absolute dog shit and sketchy?? When you think about it this is actually quite the rabbit hole...

    Well... imho, some are absolute dog shit and sketchy. Some are definitely fucking ace.

    In my experience, comparing to regular players (not the big boys) there's a lot of low-end hosts giving a surprisingly good bang for your buck.

    There's the obvious top let providers but you also have like @RIYAD , @HostUS , @Francisco, @MannDude . I mean... Even @dustinc and @DediRock ...

    All prem quality for what you pay. Granted, the latter 2 are very low-end but again, there's big players charging much more for same quality of servers and service.

    Thanked by 1RIYAD
  • @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

    For immediate release: No

    :D

    Pheeewww, that's a relief but what about all the other hosts on LET? Maybe they are absolute dog shit and sketchy?? When you think about it this is actually quite the rabbit hole...

    Well... imho, some are absolute dog shit and sketchy. Some are definitely fucking ace.

    In my experience, comparing to regular players (not the big boys) there's a lot of low-end hosts giving a surprisingly good bang for your buck.

    There's the obvious top let providers but you also have like @RIYAD , @HostUS , @Francisco, @MannDude . I mean... Even @dustinc and @DediRock ...

    All prem quality for what you pay. Granted, the latter 2 are very low-end but again, there's big players charging much more for same quality of servers and service.

    Chances are that you're right but i fear i'll need some official statements regarding this ;)

    Thanked by 2Saragoldfarb oloke
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @Saragoldfarb said:

    @totally_not_banned said:

    @PureVoltage said:
    That being said it looks like everything is working for you. If you have any future questions or issues feel free to open a support ticket.

    That's cool. I don't think you've answered the main question that's everyone's mind right now though: Are you absolute dog shit and sketchy?

    No.

    Hmm, i value your expertise but i think we'll need an official statement regarding this.

    For immediate release: No

    :D

    Pheeewww, that's a relief but what about all the other hosts on LET? Maybe they are absolute dog shit and sketchy?? When you think about it this is actually quite the rabbit hole...

    Well... imho, some are absolute dog shit and sketchy. Some are definitely fucking ace.

    In my experience, comparing to regular players (not the big boys) there's a lot of low-end hosts giving a surprisingly good bang for your buck.

    There's the obvious top let providers but you also have like @RIYAD , @HostUS , @Francisco, @MannDude . I mean... Even @dustinc and @DediRock ...

    All prem quality for what you pay. Granted, the latter 2 are very low-end but again, there's big players charging much more for same quality of servers and service.

    Chances are that you're right but i fear i'll need some official statements regarding this ;)

    Lol, I do get you, lets wait and see ;)

  • FranciscoFrancisco Top Host, Host Rep, Veteran

    Purevoltage is good people, i'm sure they'll get you sorted soon enough :)

    Francisco

  • ZhenmueZhenmue Member

    We use PureVotalge over here.

    Support has been fast enough, and most of the times good... very rude sometimes, but that happens, and only certain support staff / specific tickets. mostly good experience.

  • Are you also rude @PureVoltage ?

  • gbzret4dgbzret4d Member

    @Francisco said:
    Purevoltage is good people, i'm sure they'll get you sorted soon enough :)

    Francisco

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