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NoKycVPS: Two XMR top-ups confirmed 10/10 but not credited, invoices expired, support locked

I made two separate XMR top-ups.
Both reached 10/10 confirmations.
The second one reached 10/10 within the invoice window.
Both invoices expired anyway.
Neither payment was credited.
Support was locked after the first failed top-up.
Telegram messages were ignored.
At this point I consider this either a broken billing system or a scam risk.
I'm tired, guys, stay away from this service provider. It was an absolutely terrible experience.

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