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SimpleSonic DDoS network issue
Unfortunately SimpleSonic seems to be having an outage..... I've had nothing but positive experience with them, so I'm sure they're on it. Was't long ago there was another player here on LET who had similar issues.
Update (June 7 - 10:30AM EST):
The server USADA100 is continuing to receive a large scale DDoS attack. This has forced data center engineers to continue to null route that server in order to protect the overall network.
We are in the process of moving accounts from the affected server to another data center, but the null route has complicated the process with DirectAdmin licensing issues, etc., and it is taking longer than estimated.
We are working on getting this resolved as quickly as possible and apologize for the inconvenience. Please note that your data is intact, so data loss is not an issue.
Hoping they'll manage to fix things soon!
Thanked by 1gatewaysentryllc
Comments
I don't know which part I find more funny, the fact that they advertise "DDoS Protection"
on their website, or that they had to move to another data center because of an attack.
To be fair,
Some providers offer DDoS Protection but they have very limited capacity, seams like the attack exceeded there pipes in there datacenter.
I guess it's like motorcycle or bicycle helmets, they do offer protection, up to a point.
They probably shouldn't advertise "industry leading DDoS protection" then lol.
100% Agreed,
If you don't have anything in-place for even the largest volumetric floods you are planning for failure.
However, everyone can have issues. This thread seems pointless. OP says he's had nothing but good experiences, but posting a thread about their downtime isn't really good for them because they are struggling with DDoS issues. Good on them for communicating with their customers.
The largest volumetric flood is the one that hasn't happened yet. A decade ago a 1 Tbps attack was unheard of, today the record sits at 31 Tbps.
There is only a handful of providers who can actually handle that volume of traffic, and even less who can actually mitigate it in real time.
Every carrier has a capacity limit. We have worked with virtually every large mitigation carrier in the business at this point, alongside having our own in-house hardware, and at the end of the day, we all have our pros and cons.
Anyone who reads "DDoS mitigation" and thinks that means you can literally filter absolutely everything that is thrown at you, is simply ignorant of the way things actually work.
Of course, the down time is a real shame. That said, I did think the idea of this forum was that perhaps others are able to help find solutions or tips to workaround the issue. I did not mean to point out the obvious. I also was not out to throw mud at any parties - I’m sure this would be a system admin’s worst nightmare to deal with.
Thanks to the useful things I’ve read here over the years, I had nightly backups ready to go on backup storage under a different provider. So it involved a few restores under a different VPS and DNS changes with CloudFlare. No major downtime for my customers, just some work over the weekend!
Of course I hope the situation is resolved quickly… and indeed, I am curious what the DDoS protection is for if it caused this big of an outage.
I had a couple of sites on that server, plus an important license database. Fortunately, I was a bit quick-witted and managed to make a copy; they've been offline for two days now.
Let me provide clarification,
When I said "the largest volumetric floods," I was referring to the largest recorded attacks, if a provider is boasting about how they are providing industry leading DDoS Mitigation they should be within that handful.
I really want to try their reselling plan, but their System Resource Usage policy disappoints me.