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crunchbits behavior

124

Comments

  • skorousskorous Member

    @rcy026 said:
    This was not a lifetime in any way, shape or form. Crunchbit has never sold any lifetimes, that was something op pulled out of his ass.
    The name of the plan was "PROMO Yearly" and Crunchbit terminated it at the end of the billing term, it's pretty obvious that it was never a lifetime so I have no idea how op came to that conclusion.

    My guess is he means recurring ( "70% off for life" )

  • @qtriangle said:

    @TimboJones said:

    @qtriangle said:
    Today as some members told that they saw such email, now I can see there is one in my spam box.

    Email in SPAM folder since November 2024 that didn't autodelete or be cleared? Or check it after the provider told you?

    Bull. Fucking. Shit.

    Ban OP for this email shenanigans. This isn't incompetence, it's malice.

    Ain't nobody got time for this shit.

    Well Sherlock, I take it that you are not aware of email retention policies which allow keeping spam for many years. In my case it is 3 years.

    If you want to dig deeper with me as Watson: here is more info: This crunchbits account is linked to my gmail id which, since has a full storage, I have setup a forwarder. That forwarder forwards all gmail emails to a company email id. On the company email id (support by Google workspace) I have email retention policy which allows spams to remain intact for 3 years.

    It's people like you who encourage shitty behavior from providers - for you the providers are godlike and customers are a filth who can be blamed for anything on earth.

    Instead of getting the greed in check, which allowed them to create alluring packages, they are blaming thousands of customer together - that's ridiculous to say the least.

    And people like you support them just because you might yourself be a provider.

    Who will think of general public? You want to create a provider centric forum where public is banned just because you find some self-constructed defect in the given argument?

    What the fuck are you talking about? We've established they did email you, you just don't check your email. They are not responsible for your convoluted email setup (sounds like account reselling to me) or your ignorance of important emails (you didn't read other email from the provider, either).

    This isn't a case of greed, it's your incompetence. The problem is you, not the provider.

  • @zed said:
    man i wonder what else is in your spam folder

    Sounds like this is a regular problem. I've never come across someone with three years spam retention intentionally, and they have emails saved for legal reasons.

    Google tells me it's 30 days for gmail and can't be extended. Are you telling me you're on an expensive enterprise plan and not full of shit?

    Thanked by 2Saragoldfarb tentor
  • @barbarza said:

    @zed said:
    man i wonder what else is in your spam folder

    My spam folder has 600 000+ unread messages, feel free to take a dive in.

    You just outed yourself as a spammer with all those bounces.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @TimboJones said:

    @zed said:
    man i wonder what else is in your spam folder

    Sounds like this is a regular problem. I've never come across someone with three years spam retention intentionally, and they have emails saved for legal reasons.

    Google tells me it's 30 days for gmail and can't be extended. Are you telling me you're on an expensive enterprise plan and not full of shit?

    It can be done if you use workspace and vault but you'll have to set that intentionally.

  • @Saragoldfarb said:

    @TimboJones said:

    @zed said:
    man i wonder what else is in your spam folder

    Sounds like this is a regular problem. I've never come across someone with three years spam retention intentionally, and they have emails saved for legal reasons.

    Google tells me it's 30 days for gmail and can't be extended. Are you telling me you're on an expensive enterprise plan and not full of shit?

    It can be done if you use workspace and vault but you'll have to set that intentionally.

    Can you still do that on a personal gmail account is my point and not the expensive vault plan (I'm stereotyping that isn't him).

    Thanked by 1Saragoldfarb
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @TimboJones said:

    @Saragoldfarb said:

    @TimboJones said:

    @zed said:
    man i wonder what else is in your spam folder

    Sounds like this is a regular problem. I've never come across someone with three years spam retention intentionally, and they have emails saved for legal reasons.

    Google tells me it's 30 days for gmail and can't be extended. Are you telling me you're on an expensive enterprise plan and not full of shit?

    It can be done if you use workspace and vault but you'll have to set that intentionally.

    Can you still do that on a personal gmail account is my point and not the expensive vault plan (I'm stereotyping that isn't him).

    Can't on regular Gmail but you can even on a basic workspace plan. I think it's just 4$/m for vault/user.

    Thanked by 1TimboJones
  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    @Saragoldfarb said:

    @TimboJones said:

    @Saragoldfarb said:

    @TimboJones said:

    @zed said:
    man i wonder what else is in your spam folder

    Sounds like this is a regular problem. I've never come across someone with three years spam retention intentionally, and they have emails saved for legal reasons.

    Google tells me it's 30 days for gmail and can't be extended. Are you telling me you're on an expensive enterprise plan and not full of shit?

    It can be done if you use workspace and vault but you'll have to set that intentionally.

    Can you still do that on a personal gmail account is my point and not the expensive vault plan (I'm stereotyping that isn't him).

    Can't on regular Gmail but you can even on a basic workspace plan. I think it's just 4$/m for vault/user.

    Edit: just saying, since he mentioned using workspace. It would be a weird setup though, to manually set spam to remain for 3 years.

  • SaragoldfarbSaragoldfarb Member, Megathread Squad

    That being said, it may make sense to extend spam deletion period. Lots of mails from small businesses go to spam. I mean, even some from reliable companies. I regularly skim through them but yeah, might extend it to 1 year myself.

    Thanked by 2buggedout qtriangle
  • rcy026rcy026 Member

    @skorous said:

    @rcy026 said:
    This was not a lifetime in any way, shape or form. Crunchbit has never sold any lifetimes, that was something op pulled out of his ass.
    The name of the plan was "PROMO Yearly" and Crunchbit terminated it at the end of the billing term, it's pretty obvious that it was never a lifetime so I have no idea how op came to that conclusion.

    My guess is he means recurring ( "70% off for life" )

    Ah, good call, that is probably what confused him.

  • stouferzstouferz Member

    @crunchbits you shady as fuck. stop defrauding people

  • s0n1cs0n1c Member
    edited June 3

    @crunchbits you shady as fuck. stop defrauding people

    LMAO, I just looked at your comment history. You may be one of the biggest haters (and room temperature iq users) I've ever seen on LET

  • titustitus Member
    edited June 4

    Originally it was a renewable, recurring deal, but for different reasons (abuses, lot of support requests, etc) the provider decided to discontinue the yearly, 'promo' labelled plans. They not cancelled the exist (paid) services (until the paid term), but set it 'not renewable', and informed their clients via email about this decision. In some cases - with custom agreement - customers was able to keep their services.

    Thanked by 1rpqu
  • openidopenid Member

    @qtriangle said:

    @openid said:
    It appears they sent the email a long time ago and provided a solution.

    Ohh. btw...What was the solution provided? Please enlighten.

    Oh no, poor guy. Truly heartbreaking.

    They only mentioned the options in the emails and on LET — refund, let the VPS run until the end of the billing term, or wait for migrate.

    How could anyone possibly be expected to find that?

  • qtriangleqtriangle Member

    @openid said:

    @qtriangle said:

    @openid said:
    It appears they sent the email a long time ago and provided a solution.

    Ohh. btw...What was the solution provided? Please enlighten.

    Oh no, poor guy. Truly heartbreaking.

    They only mentioned the options in the emails and on LET — refund, let the VPS run until the end of the billing term, or wait for migrate.

    How could anyone possibly be expected to find that?

    I didn't find a solution .. the problem is that one needs a vps. And they providing a refund for a server which was setup with great pain ... is the solution for you ! Are you already so intelligent or took some classes from somewhere?

    Since when a refund has become a solution for a service?

  • totototototo Member

    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Thanked by 1lothos
  • openidopenid Member

    @qtriangle said:

    @openid said:

    @qtriangle said:

    @openid said:
    It appears they sent the email a long time ago and provided a solution.

    Ohh. btw...What was the solution provided? Please enlighten.

    Oh no, poor guy. Truly heartbreaking.

    They only mentioned the options in the emails and on LET — refund, let the VPS run until the end of the billing term, or wait for migrate.

    How could anyone possibly be expected to find that?

    I didn't find a solution .. the problem is that one needs a vps. And they providing a refund for a server which was setup with great pain ... is the solution for you ! Are you already so intelligent or took some classes from somewhere?

    Since when a refund has become a solution for a service?

    lol, yelling at me won’t magically change anything. I don’t work for them, I’m not affiliated with them, and they already said back before that those discounted VPS plans wouldn’t be renewed. You had the options: refund, let it expire, or contact them wait migration.

    But sure, keep directing your meltdown at a random guy on LET. It’s honestly kind of entertaining.

  • qtriangleqtriangle Member

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

  • PuDLeZPuDLeZ Member

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    Bro, please reread the email and actually comprehend what it says, especially the last paragraph...

  • rcy026rcy026 Member

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    That's strange. I did what the email told me and I still have my vps and so does a lot of other users. Did you receive a different email then everybody else?

    Look, it is painfully obvious that you are exactly the kind of user Crunchbits wanted to get rid of, and it worked. I get that it's hard to accept but learn from it and stop being an asshole instead of just making it worse by showing the world why nobody would want you as a customer.

    Thanked by 1lothos
  • @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    Paste the email and quote the part you're unclear on.

    But the point is moot, the service is gone because you went with the do nothing response.

  • qtriangleqtriangle Member

    @PuDLeZ said:

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    Bro, please reread the email and actually comprehend what it says, especially the last paragraph...

    Nowehere it says keeping the service is an option. If there is no assurance, whatever written is useless.

  • qtriangleqtriangle Member

    @TimboJones said:

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    Paste the email and quote the part you're unclear on.

    But the point is moot, the service is gone because you went with the do nothing response.

    I won't . it's you who said "pretty sure" so prove it.

  • qtriangleqtriangle Member

    @rcy026 said:

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    That's strange. I did what the email told me and I still have my vps and so does a lot of other users. Did you receive a different email then everybody else?

    Look, it is painfully obvious that you are exactly the kind of user Crunchbits wanted to get rid of, and it worked. I get that it's hard to accept but learn from it and stop being an asshole instead of just making it worse by showing the world why nobody would want you as a customer.

    Nowhere it says keeping the service is an option. If there is no assurance, whatever written is useless.
    You got to keep your VPS by giving them access to your asshole: is something not everybody can do. We would have liked if they had mentioned some way to keep services intact, like verifications or whatever. Not something like you tried with them.

  • this thread should be renamed to crunchbit's clients behavior

  • totototototo Member

    Elite LET members would gladly lick the provider's boots just to idle their VPS.

  • ralfralf Member

    @tototo said:
    Elite LET members would gladly lick the provider's boots just to idle their VPS.

    get a fumo doll

  • zedzed Member

    @qtriangle said: You got to keep your VPS by giving them access to your asshole: is something not everybody can do.

    lol i really want to see this email.

    Thanked by 2Decicus TimboJones
  • rcy026rcy026 Member

    @qtriangle said:

    @rcy026 said:

    @qtriangle said:

    @tototo said:
    I'm pretty sure the email already stated exactly what users who wanted to keep their VPS should do.

    Nopes.

    That's strange. I did what the email told me and I still have my vps and so does a lot of other users. Did you receive a different email then everybody else?

    Look, it is painfully obvious that you are exactly the kind of user Crunchbits wanted to get rid of, and it worked. I get that it's hard to accept but learn from it and stop being an asshole instead of just making it worse by showing the world why nobody would want you as a customer.

    Nowhere it says keeping the service is an option. If there is no assurance, whatever written is useless.
    You got to keep your VPS by giving them access to your asshole: is something not everybody can do. We would have liked if they had mentioned some way to keep services intact, like verifications or whatever. Not something like you tried with them.

    The mail said open a ticket to discuss options. I opened a ticket that said "I would like to keep my vps" and they answered "OK" and that was it.
    If that to you means "giving them access to my asshole" I would have to strongly disagree, but if that is your opinion you are entitled to it, cant say I really care, I still have my vps and you do not so my way seems to work better.

    I know you will never realize this, but this whole thread just shows why you are exactly the kind of customer providers do not want.

  • rcy026rcy026 Member

    @zed said:

    @qtriangle said: You got to keep your VPS by giving them access to your asshole: is something not everybody can do.

    lol i really want to see this email.

    This is the email in question. No mention of any assholes, so op seems to have gotten a completely different email.

    Your Options:

    1 Pro-Rated Refund & Early Cancellation
    If you prefer to cancel your service now and receive a prorated refund please let us know by opening a ticket and we will issue a prorated refund from November 1, 2024 until your due date. Services will remain active until at least November 30, 2024. We understand the need for clarity and will do our best to assist with your transition if this option suits your needs.

    2 Continue Your Service Until the End of Your Paid Term
    If you'd like to continue using your VPS until the end of your prepaid term (no matter the length), we will fully honor the remaining time. To choose this option, you do not have to do anything. Additionally, we’re happy to offer a recurring discount to transition to one of our upgraded VPS products at the end of your term—or even sooner if you wish to move early with a prorated refund for the remainder of your time. Our DIY VPS lineup is competitively priced and may align with your needs, though there may be slight differences in specifications.

    Additional Notes:

    If your due date is before December 1, 2024, your plan will be automatically extended at no cost until December 1, to ensure fairness during this transition.
    IPv4 Renumbering: Separately, and unrelated to just the Yearly plans, we will be renumbering all VPSs in the 38.0.0.0/8 IPv4 space. This is due to a recent AUP change by Cogent, which has created operational risks by threatening to revoke BGP sessions/announcements for unrelated and lawful content hosted in our separate completely non-Cogent facilities. To safeguard your rights and maintain stability, we have already secured new IP space and affected customers will be notified of migration details soon.

    If your situation is unique or not well-covered by the options above, you should still open a support ticket and our team will do their best to assist you. We are open to helping you and finding a solution for our early supporters. We do value your business and the trust you’ve placed in us. While this was not an easy decision, we are committed to improving our services and ensuring that we can better meet the needs of existing and new customers moving forward and making sure our efforts are focused on supporting them rather than continually cleaning up messes left by abusers.

    Thank you for your understanding and support.

    Thanked by 3zed rpqu skorous
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