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Keep getting error no supporting method availalble

sdworlldsdworlld Member
edited May 29 in Help

I did change my client pc and keep backup of PPK file

and i use that ppk file but i am unable to get login with new client on my server

and getting error

No supported authentication method available (server sent : publickey)
via putty

while i can do login into cloud panel
and other users as well

but unable to login in root user

@DeluxHost also don't have VNC access

need help ASAP

Comments

  • yoursunnyyoursunny Member, IPv6 Advocate

    @sdworlld said:
    @DeluxHost also don't have VNC access

    If the server is a KVM (instead of a container), not having VNC means the service is incomplete.
    Please cancel the incompetent service and buy from professional providers.

  • yoursunnyyoursunny Member, IPv6 Advocate

    @sdworlld said:
    while i can do login into cloud panel
    and other users as well

    but unable to login in root user

    If you have console access to an unprivileged user and you know the root password, you can type su and then enter the root password to gain access to the root account.

  • sdworlldsdworlld Member

    @yoursunny said:

    @sdworlld said:
    while i can do login into cloud panel
    and other users as well

    but unable to login in root user

    If you have console access to an unprivileged user and you know the root password, you can type su and then enter the root password to gain access to the root account.

    i have console access but all users have no sudo access

  • sdworlldsdworlld Member

    @yoursunny said:

    @sdworlld said:
    @DeluxHost also don't have VNC access

    If the server is a KVM (instead of a container), not having VNC means the service is incomplete.
    Please cancel the incompetent service and buy from professional providers.

    but it have been already 6 month of tenure 6 month left

  • yoursunnyyoursunny Member, IPv6 Advocate

    @sdworlld said:

    @yoursunny said:

    @sdworlld said:
    while i can do login into cloud panel
    and other users as well

    but unable to login in root user

    If you have console access to an unprivileged user and you know the root password, you can type su and then enter the root password to gain access to the root account.

    i have console access but all users have no sudo access

    You don't need sudo access.
    You just need to know root password.

    @sdworlld said:

    @yoursunny said:

    @sdworlld said:
    @DeluxHost also don't have VNC access

    If the server is a KVM (instead of a container), not having VNC means the service is incomplete.
    Please cancel the incompetent service and buy from professional providers.

    but it have been already 6 month of tenure 6 month left

    If all else fails, buy a new server with VNC feature, and copy over the files or restore from backup.
    Let the bad server idle for next 6 months.

  • sdworlldsdworlld Member

    @yoursunny said:

    @sdworlld said:

    @yoursunny said:

    @sdworlld said:
    while i can do login into cloud panel
    and other users as well

    but unable to login in root user

    If you have console access to an unprivileged user and you know the root password, you can type su and then enter the root password to gain access to the root account.

    i have console access but all users have no sudo access

    You don't need sudo access.
    You just need to know root password.

    I did never created root password why because it was already default login with PPK file

    and I have PPK file as of now

  • emperoremperor Member
    edited May 29

    that means wrong key, check your keys
    also delux have vnc access, there is button in cp to enable it

    EDIT: with vnc you still need root pass, so if you know it, and can login as user its better as @yoursunny said use su

  • sdworlldsdworlld Member

    these green mark ppk i have which is old one

    these green mark i just created

  • emperoremperor Member

    So where is your store_desktop key ?

  • sdworlldsdworlld Member

    @emperor said:
    So where is your store_desktop key ?

    you know Public key was bind with username of desktop
    2. i forget delux host VNC option
    3. thank god they have password reset option and i have already enable password based login

    Mostly my mistake

  • HayzeeHayzee Member

    Mild illegal is crazy

  • I kinda find it funny that he has a key named "mild illegal".
    With your Linux proficiency level OP, I would be extra careful.

  • sdworlldsdworlld Member

    @Hayzee said:
    Mild illegal is crazy

    @luckypenguin said:
    I kinda find it funny that he has a key named "mild illegal".

    it was new guideline on that time for me
    like don't share cracked link in this platform which caused to get

    it's also made me crazy on that day

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